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Knowledge Management Program Analyst

Norfolk, VA · On-site

The role involves managing and supporting knowledge management systems, particularly SharePoint ... Administer a system to track the completion of mandatory annual training for all contractor ...

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Property Management Administrator - We offer a competitive salary, great benefits, and work that ... Strong knowledge of affordable housing programs and regulations preferred What will you do?

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As of Jun 3, 2026, the average hourly pay for knowledge management administrator in the United States is $37.71, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $47.12 per hour, depending on experience, location, and employer.
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Infographic showing various Knowledge Management Administrator job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 12% Full Time, 79% Part Time, 7% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $78,438 per year, or $37.7 per hour.
Global Learning & Knowledge Systems Administrator - ACS

Global Learning & Knowledge Systems Administrator - ACS

Turner Construction

Philadelphia, PA • On-site, Remote

Other

Posted 15 days ago

Turner Construction rating

7.4

Company rating: 7.4 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

35th of 77 rated construction

Job description

Location: Position can be performed from anyU.S. company office with opportunity for remote work.

Position Description: Responsible for administration and support of the organization's globalLearning Management System (LMS) and Knowledge Management platform acrossmultiple regions, including the United States, Spain, Germany, and Australia.Serves as the lead global system administrator and primary point of contact foroperating company administrators, ensuring both platforms are reliable,user-friendly, and aligned with global standards while supporting regionalneeds. The administrator will play a key role in enabling learning, knowledgesharing, and operational excellence by maintaining system integrity, organizingcontent, and supporting users across the enterprise.

Essential Duties & Key Responsibilities:

LMS Administration

  • Administer and maintain the global LMS, including user management, course setup, enrollments, and system configurations (Absorb LMS experience highly preferred)
  • Act as the lead global LMS administrator and primary point of contact for operating company LMS administrators
  • Manage and prioritize intake of requests from company administrators, including course creation, structural updates, reporting needs, and system enhancements
  • Establish and maintain intake processes, workflows, and service-level expectations for LMS support and changes
  • Upload, test, and maintain learning content (SCORM, xAPI, videos, documents)
  • Manage user roles, permissions, and access controls in alignment with global governance standards
  • Monitor system performance, troubleshoot issues, and coordinate with IT or vendors for resolution
  • Track training completion, certifications, and compliance requirements across regions
  • Validate data integrity and perform testing during and after migrations to ensure accuracy and functionality
  • Ensure standardization of LMS structure, naming conventions, and governance while accommodating regional or business-specific needs

Knowledge Management Administration

  • Administer and maintain the global knowledge management platform (e.g., SharePoint, Confluence, or similar)
  • Organize and manage knowledge repositories, including document libraries, templates, and best practices
  • Maintain taxonomy, tagging, and metadata standards to ensure efficient search and retrieval
  • Support and enforce content lifecycle management (creation, review, approval, publishing, archiving)
  • Promote knowledge sharing and reuse across operating companies
  • Validate data integrity and perform testing during platform updates or migrations
  • Ensure standardization of structure, naming conventions, and governance while supporting regional flexibility

Global Operations & Support

  • Support operating companies across multiple regions, ensuring consistent system use while accommodating local requirements (e.g., language, compliance)
  • Maintain data integrity across both platforms, including user records, content accuracy, and reporting
  • Generate and distribute reports and dashboards on learning outcomes, system usage, and knowledge engagement
  • Support integrations with enterprise systems (e.g., HRIS, SSO, collaboration tools)
  • Provide end-user support, training, and documentation for both systems
  • Support system upgrades, enhancements, and global rollouts
  • Ensure compliance with global data privacy regulations (e.g., GDPR) and internal IT/security policies
  • Provide onboarding, training, and change support to newly integrated operating companies and administrators

What Turner Construction employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Turner Construction

Sourced by ZipRecruiter

Turner Construction, headquartered in New York, NY, US, is a recognized leader in the construction industry. It was established in 1902 and has since curved its niche as one of the most reputable construction firms. Turner Construction provides a broad range of services like general contracting, construction management, design-build, and consulting. Devoted to environment-friendly building practices, it is considered a pioneer in green building and sustainability efforts. Their top-tier projects include Madison Square Garden, Yankee Stadium, and the United Nations Secretariat Building in New York City. The company's mission is to deliver an exceptional product by relentless commitment to their core principles – teamwork, integrity, commitment, and community.

Industry

Construction

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1902

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