ZipRecruiter

Log In

1

Knowledge Base Jobs in Arizona (NOW HIRING)

Kyndryl

IMS Application DBA

Phoenix, AZ · On-site +1

Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by ...

Kyndryl

IMS Application DBA

Phoenix, AZ

Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by ...

Canyon GBS

Product Success Associate

Mesa, AZ · On-site +1

$65K - $70K/yr

Maintain the product knowledge base, including feature guides, release summaries, FAQs, and support articles. * Document product changes and ensure accuracy across all customer-facing materials.

Canyon GBS

Product Success Associate

Mesa, AZ · On-site

$65K - $70K/yr

Maintain the product knowledge base, including feature guides, release summaries, FAQs, and support articles. * Document product changes and ensure accuracy across all customer-facing materials.

Kyndryl

Mainframe DB2 Systems Programmer

Phoenix, AZ · On-site +1

$54.50 - $69.50/hr

Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by ...

Jim Click Jeep

26001 Sales Representative

Tucson, AZ · On-site

Complete extensive training regarding the product line Maintain strong knowledge base of all new vehicle makes and models Create the best vehicle-buying experience to make lifelong customers Test ...

Clayco

Service Delivery Technician

Phoenix, AZ

$15 - $19.25/hr

Anyone may seem overwhelmed when starting a new job, and that is why we provide in-depth training, detailed documentation in our knowledge base for 90% of the tickets that come in, a Service Delivery ...

Clayco

Service Delivery Technician

Phoenix, AZ · On-site

$15 - $19.25/hr

Anyone may seem overwhelmed when starting a new job, and that is why we provide in-depth training, detailed documentation in our knowledge base for 90% of the tickets that come in, a Service Delivery ...

Clayco

Service Delivery Technician

Phoenix, AZ

$15 - $19.25/hr

Anyone may seem overwhelmed when starting a new job, and that is why we provide in-depth training, detailed documentation in our knowledge base for 90% of the tickets that come in, a Service Delivery ...

next page

Showing results 1-20

All JobsKnowledge Base JobsKnowledge Base Jobs in Arizona

Knowledge Base information

See Arizona salary details

$41.5K

$105K

$174.7K

How much do knowledge base jobs pay per year?

As of Jul 12, 2026, the average yearly pay for knowledge base in Arizona is $105,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $125,800.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What skill pays $100 an hour?

In the context of a knowledge base or related roles, skills such as advanced technical writing, expert-level data analysis, or specialized software development can command hourly rates of $100 or more. These positions often require extensive experience, certifications, or niche expertise, and may involve freelance consulting or contract work.

What is an example of a knowledge based career?

A knowledge base career typically involves roles such as technical writer, knowledge manager, or information specialist, where individuals create, organize, and maintain informational content. These roles often require strong research skills, familiarity with content management systems, and attention to detail.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A Knowledge Base role typically involves creating, managing, and updating informational content, which can be lucrative if you develop specialized expertise or freelance your services. Building skills in technical writing, SEO, and content management tools can help increase earning potential, but reaching $10,000 a month often requires experience, a strong portfolio, or multiple income streams such as consulting or creating digital products.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or education. These jobs typically demand continuous learning, problem-solving abilities, and proficiency with relevant tools or software.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Arizona? The most popular types of Knowledge Base jobs in Arizona are:
What are popular job titles related to Knowledge Base jobs in Arizona? For Knowledge Base jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Knowledge Base jobs in Arizona look for? The top searched job categories for Knowledge Base jobs in Arizona are:
Knowledge Base jobs near you
Infographic showing various Knowledge Base job openings in Arizona as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $105,015 per year, or $50.5 per hour.
IMS Application DBA

IMS Application DBA

Kyndryl

Phoenix, AZ • On-site, Remote

Full-time

Posted 19 days ago

Job description

Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Key Responsibilities:
  • Install, configure, and maintain IMS database environments (IMS DB)
  • Support and manage different IMS database types:
    • Full Function DB
    • Fast Path DB
    • HALDB (High Availability Large Databases)
  • Perform database administration activities:
    • Database definition, allocation, and dataset management
    • REORGs and space management to maintain performance
  • Manage IMS control structures:
    • DBD, PSB, ACB libraries, and IMS Catalog
  • Execute and support IMS utilities:
    • Load / Unload
    • Reorganization
    • Image Copy
    • Recovery utilities (e.g., DFSURGL0, DFSUICP0)
  • Monitor database performance and resolve issues:
    • Access path inefficiencies
    • Space constraints
    • Application-related data issues
    • Abends and data inconsistencies
  • Collaborate with:
    • Application development teams (DL/I access, database design)
    • IMS System Programmers (performance and tuning)
    • Operations teams (batch and online processing)
  • Participates in design, development and implementation of complex Databases or maintenance and support of the infrastructure supporting IMS databases, often using new technologies and emerging methodologies.
  • Manages multiple, moderately complex projects and may direct activities of a team related to special initiatives or operations. Routine accountability is for technical knowledge and capabilities as a team member or as an individual contributor.
  • Design technical solution to match business application requirements
  • Create process flow charts and related procedural documentation.
  • Perform database recovery of all types (Image Copy recovery, PIT recovery).
  • Provide independent application development support
  • Experience with Performance and Tunning

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.
Who You Are
Required Skills & Qualifications:
  • Minimum 7 years of DBA experience supporting IMS databases in a z/OS environment using Sysplexed Data Sharing. Must have knowledge of Full Function, Fast Path and HALDB databases using Secondary Indexing, Logical Relationships, Sparsing Routines (Assembler), Replication, Compression, Encryption. Database performance and tuning, Database monitoring and troubleshooting, Physical database design and build, Backup and recovery
  • Strong experience with IBM z/OS environment
  • Hands-on experience as IMS Application DBA (IMS DB)
  • Experience with IMS utilities and DB maintenance activities
  • Experience troubleshooting:
    • Database abends (Uxxx, S0Cxx)
    • Data corruption or integrity issues
  • Familiarity with:
    • JCL, TSO/ISPF, SDSF, REXX
    • Batch and online IMS environments (IMS DB/DC)
    • IMS Database Administration Utilities, BMC utility and monitoring tools or equivalent.
Preferred Qualifications:
  • Experience integrating IMS with:
    • DB2, CICS, MQ, and distributed systems
  • Experience with performance tools (e.g., OMEGAMON, MainView)
  • Exposure to IMS modernization (APIs, z/OS Connect)
  • Knowledge of scripting/automation (REXX)
  • Experience in large-scale IMS database migrations or consolidation
  • Exposure to data replication or data integration solutions
  • Experience in regulatory/compliance-driven environments (SOX, PCI, etc.)
  • Management procedures and/or tools (ISPW, Service Now). Experience with VISIO a plus.

Being You
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl logo

About Kyndryl

Sourced by ZipRecruiter

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

New City, NY, US

Year founded

2021

Social media

FacebookTwitter

View All Kyndryl Jobs

Apply