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Knowledge Base Jobs in Arizona (NOW HIRING)

JOB TITLE :- Product Owner/ Product Manager Location :- Phoenix, AZ Focus on Product Owner/ Product Manager profiles with experience in AI-powered chatbot, Knowledge Management, Search, or GenAI

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Product Manager We are seeking an experienced Product Manager to lead the strategy, roadmap, and execution of an AI-powered Enterprise Knowledge Base (KB) Chatbot. The ideal candidate will work

Product Manager We are seeking an experienced Product Manager to lead the strategy, roadmap, and execution of an AI-powered Enterprise Knowledge Base (KB) Chatbot. The ideal candidate will work

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Showing results 1-20

Knowledge Base information

See Arizona salary details

$41.5K

$105K

$174.7K

How much do knowledge base jobs pay per year?

As of Aug 1, 2026, the average yearly pay for knowledge base in Arizona is $105,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,500.00 and $125,800.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Knowledge Base Specialist?

A Knowledge Base Specialist’s daily tasks often include researching, creating, and updating articles or FAQs to ensure documentation is clear and current. They collaborate closely with support teams, product managers, and subject matter experts to gather information and address recurring user issues. Regular quality audits, monitoring user feedback, and optimizing content for searchability are also key parts of the role. This position requires balancing multiple projects and adapting documentation as products or services evolve, contributing directly to enhanced customer satisfaction and team efficiency.

What skill pays $100 an hour?

In the context of a knowledge base or related roles, skills such as advanced technical writing, expert-level data analysis, or specialized software development can command hourly rates of $100 or more. These positions often require extensive experience, certifications, or niche expertise, and may involve freelance consulting or contract work.

What is an example of a knowledge based career?

A knowledge base career typically involves roles such as technical writer, knowledge manager, or information specialist, where individuals create, organize, and maintain informational content. These roles often require strong research skills, familiarity with content management systems, and attention to detail.

What are the key skills and qualifications needed to thrive in the Knowledge Base position, and why are they important?

To excel in a Knowledge Base Specialist role, one should possess strong written communication skills, meticulous attention to detail, and experience with content management systems or knowledge management platforms. Familiarity with tools such as Zendesk, Confluence, Salesforce Knowledge, or similar documentation environments is often required, and certifications in knowledge management can be beneficial. Exceptional collaboration, analytical thinking, and the ability to translate complex information into user-friendly content are valuable soft skills. These abilities are crucial for ensuring up-to-date, accessible resources that empower colleagues and customers to find accurate answers efficiently.

How to make 10000 a month with no degree?

A Knowledge Base role typically involves creating, managing, and updating informational content, which can be lucrative if you develop specialized expertise or freelance your services. Building skills in technical writing, SEO, and content management tools can help increase earning potential, but reaching $10,000 a month often requires experience, a strong portfolio, or multiple income streams such as consulting or creating digital products.

What are knowledge-based jobs?

Knowledge-based jobs involve roles that require specialized knowledge, expertise, and analytical skills, often in fields like information technology, research, or education. These jobs typically demand continuous learning, problem-solving abilities, and proficiency with relevant tools or software.

What does a Knowledge Base job involve?

A Knowledge Base job involves creating, managing, and optimizing informational content to help users find answers to common questions. Professionals in this role structure and maintain databases of articles, FAQs, and documentation for internal teams or customers. They ensure the content is accurate, well-organized, and easily searchable. Strong writing, technical, and organizational skills are essential for success in this role.

What are the most commonly searched types of Knowledge Base jobs in Arizona? The most popular types of Knowledge Base jobs in Arizona are:
What job categories do people searching Knowledge Base jobs in Arizona look for? The top searched job categories for Knowledge Base jobs in Arizona are:
Infographic showing various Knowledge Base job openings in Arizona as of July 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $105,015 per year, or $50.5 per hour.

Transition Knowledge Transfer Manager

Empower AI Inc.

Sierra Vista, AZ

Temporary

Re-posted 10 days ago


Job description

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

Empower AI: As a Transition Knowledge Transfer Manager, responsible for designing and implementing strategies to capture, organize, and disseminate critical organizational knowledge across teams, ensuring that valuable expertise is readily accessible to employees, promoting collaboration, and driving continuous learning within the program by facilitating effective knowledge sharing between experienced staff and new hires or those transitioning roles. Also responsible to develop and manage knowledge management systems, monitor knowledge transfer effectiveness, and foster a culture of knowledge exchange.

Highlights of Responsibilities:

  • Identify key knowledge areas, identify subject matter experts, and create structured plans to transfer knowledge to designated recipients
  • Utilize various methods to capture critical knowledge, such as documenting processes, creating training materials, conducting interviews with experts, and leveraging knowledge management systems
  • Maintain and update a centralized knowledge base, ensuring information is readily accessible, organized, and accurate
  • Design and deliver training sessions to equip employees with the necessary skills to effectively transfer and utilize knowledge
  • Encourage peer-to-peer knowledge sharing by facilitating mentorship programs and cross-functional collaboration initiatives
  • Track and analyze key metrics to assess the impact of knowledge transfer initiatives and identify areas for improvement
  • Promote a culture where employees are encouraged to actively share their expertise and learn from others
  • Evaluate and implement new tools and platforms to enhance knowledge capture, storage, and retrieval
Qualifications

 

Minimum Requirements:

  • Secret security clearance
  • Bachelor's degree
  • 7-12 years of management experience
  • Knowledge in Microsoft Office tools, including Word, Excel, Teams, Project, and PowerPoint.

Preferred Qualifications:

  • Information Technology Information Library (ITIL) Foundation certification or higher
  • Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP) certified
  • DoD Cyber Workforce Framework (DCWF) IT Project Manager qualified (DCWF 802)
  • GSEC or Security+ certified, or higher
  • Experience supporting Army Information Technology programs

Physical Requirements:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Travel by land or air transportation 10% or less
About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

Employment Type: TEMPORARY