ZipRecruiter

Log In

1

Help Desk Tech Jobs in Arizona (NOW HIRING)

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and ... About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an ...

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and ... About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an ...

LESLIES POOLMART INC

Help Desk Specialist

Phoenix, AZ · Hybrid

Qualifications: * 2 years of experience working in an IT Help Desk environment. * 1-2 years of experience with Microsoft Office (Outlook, Access, Excel, Word, and PowerPoint). * 1-2 years of ...

Headfarmer

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical issues? We are seeking a customer-focused Help Desk Technician to provide first-level technical ...

Integritymarketing

Help Desk Technician

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

Help Desk Technician About Us Integrity is an omnichannel insurtech company innovating insurance ... The role supports local office employees, conference room technology, endpoint hardware ...

Motion Recruitment

Help Desk Technician

Phoenix, AZ

$55K - $70K/yr

A growing organization in Phoenix, AZ is looking for a Help Desk Support Technician to join its internal IT team. This is a full-time, direct-hire, fully onsite opportunity supporting employees ...

Winsor Consulting Group LLC

Help Desk Technician

Tucson, AZ · On-site

$19 - $25.50/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Associate degree in IT, Computer Science, or related field preferred. * Relevant certifications ...

CALIBRE

Help Desk Technician

Fort Huachuca, AZ · On-site

$40K - $50K/yr

We are seeking a remote Help Desk Specialist to support our client out of Arizona. This position is ... The successful candidate must have prior IT Service Desk operations experience. This is an ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

Help Desk - Tier 1 18548 Scottsdale, AZ 11/29/2023 9:38:00 AM Infrastructure Contractor-1099 ... technologies. • Uses the IT Service Management tool to accurately document all incoming ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · Hybrid

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

Zentech Consulting

IT Help Desk Analyst

Tempe, AZ · On-site

An IT HelpDesk Analyst is a pivotal support position within our Managed Services organization. Our Service Desk provides a critical interface between the Managed Services organization and customers ...

NEOGOV

Help Desk Support Technician - Bisbee

Bisbee, AZ · On-site

$15 - $20.25/hr

The role involves managing the CCIT Help Desk as the first level of technology support for County employees, performing basic troubleshooting, and coordinating help desk activities. Responsibilities ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$17.75 - $24/hr

Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra Vista, AZ. In ... Your dedication to learning and adapting to new technologies, combined with strong problem-solving ...

next page

Showing results 1-20

All JobsHelp Desk Tech JobsHelp Desk Tech Jobs in Arizona

Help Desk Tech information

See Arizona salary details

$11

$21

$31

How much do help desk tech jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for help desk tech in Arizona is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $24.18 per hour, depending on experience, location, and employer.

What does a help desk tech do?

A Help Desk Tech, also known as a Help Desk Technician, provides technical support and assistance to users experiencing issues with computer systems, software, or hardware. They troubleshoot problems, answer queries, and guide users through step-by-step solutions either over the phone, via email, or through chat. Their responsibilities often include logging support requests, resolving common technical issues, and escalating more complex problems to higher-level IT staff. Help Desk Techs play a crucial role in ensuring smooth operation of technology in organizations and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as a help desk tech?

To thrive as a Help Desk Tech, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and often a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These competencies are essential to quickly resolve technical issues, maintain user satisfaction, and support organizational productivity.

What are some common challenges faced by help desk techs, and how can they effectively manage high volumes of support requests?

Help Desk Techs often encounter the challenge of managing a large number of support tickets, especially during peak times or system outages. To handle this effectively, it's important to prioritize requests based on urgency and impact, communicate clearly with users about expected response times, and utilize ticketing systems to stay organized. Developing strong troubleshooting skills and maintaining a calm, customer-oriented approach can help resolve issues efficiently. Collaborating closely with team members and escalating complex problems when necessary also ensures that support is timely and effective.

What is the difference between Help Desk Tech vs Technical Support Specialist?

AspectHelp Desk TechTechnical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHelp desk, call centers, on-site supportRemote or on-site troubleshooting, customer support
Industry UsageIT support, customer serviceIT support, software/hardware troubleshooting
Search & ComparisonOften compared for entry-level IT rolesSimilar roles, slightly more specialized

Help Desk Tech and Technical Support Specialist roles share many certifications and work environments, often overlapping in entry-level IT support. The main difference lies in their focus: Help Desk Techs typically handle initial customer inquiries and basic troubleshooting, while Technical Support Specialists may deal with more complex issues and specialized technical problems. Both roles are essential in IT support teams and are frequently compared by job seekers and employers alike.

Is help desk technician a good career?

Help desk technicians provide technical support to users, troubleshooting hardware and software issues in various organizations. The role offers opportunities for entry-level employment, skill development in customer service and IT tools, and potential advancement into specialized IT fields or network administration.

What qualifications do I need for a help desk technician?

Help desk technicians typically need a high school diploma or equivalent, along with basic knowledge of computer hardware, software, and networking. Relevant certifications such as CompTIA A+ can improve job prospects, and strong communication skills are essential for troubleshooting and customer support. Some positions may require experience with specific operating systems or help desk software.

What are popular job titles related to Help Desk Tech jobs in Arizona?

For Help Desk Tech jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Help Desk Tech jobs in Arizona look for?

The top searched job categories for Help Desk Tech jobs in Arizona are:

What cities in Arizona are hiring for Help Desk Tech jobs?

Cities in Arizona with the most Help Desk Tech job openings:

Infographic showing various Help Desk Tech job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $44,874 per year, or $21.6 per hour.

Help Desk Technician

Mesa, AZ • On-site

Amphenol Borisch Technologies
Guided Missile and Space Vehicle Manufacturing • 51 - 200 employees
Learn more about Amphenol Borisch Technologiesexternal

$19.75 - $26.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 10 days ago

Job description

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and productivity on a local area network. The Technician performs a variety of maintenance, software installation, end-user support, and training to ensure end-user workstations and network performance meet company and user requirements for facilities located in three countries. The Help Desk Technician is also responsible for the tracking and maintenance of key IT assets.

Essential Duties and Responsibilities

  • Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based LAN
  • Establishes voice and e-mail accounts for new users.Provides information systems orientation to new and existing employees.
  • Manages the help desk ticket system. Promptly prioritizes and assigns tasks to self or other team members using the ticket system.
  • Investigates user problems and identifies their source; determines possible solutions; and tests and implements solutions.
  • Serves as liaison for key vendors for printers, telecommunications and mobile phones.
  • Organizes and manages IT assets, including:organizing storage space; labeling equipment; installing hardware and software; and supporting office and cell moves.
  • Investigates and makes recommendations for new software applications to support and improve business processes.
  • Any other tasks assigned by supervisor

Job Requirements

  • High School Diploma Required.Bachelor degree preferred.
  • Minimum 2-4 years of computer servicing/help desk experience.
  • Extensive knowledge of Microsoft Windows and Microsoft Office.
  • Ability to provide remote support via e-mail, phone, and remote desktop connection.
  • Ability to install, configure, and maintain personal computers and related hardware and software.
  • Demonstrated ability to establish priorities and organize resources.
  • Strong problem solving/analytical skills.
  • Exceptional customer service skills.
  • Strong verbal and written communication skills.Ability to present information to groups of people.
  • Ability to communicate technical information to nontechnical personnel.
  • Ability to lift and carry equipment weighing up to 20 pounds.
  • Ability to regularly bend, stoop, crawl, and reach with both arms.

About our Company
Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company’s industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario.
 

Benefits We Offer:  At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include:

UNITED STATES

  • Unique full-time work schedule that includes every other Friday off
  • Full Medical, Dental and Prescription Drug Insurance
  • Flexible Spending Accounts
  • Generous 401(k) match
  • Company-paid and Voluntary Life Insurance plans
  • Paid Holidays and Paid Time Off Days
  • Reimbursement Programs (Gym, Tuition, etc.)
  • Paid time off to volunteer
  • Company-Paid Short Term Disability

CANADA

  • Full benefits package
  • Company-paid and Voluntary Life Insurance plans
  • Paid Holidays and Paid Time Off Days
  • Reimbursement Programs (Gym, Tuition, etc.)
  • Pension plan
  • Paid parental leave

Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.