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Help Desk Internship Jobs in Arizona (NOW HIRING)

SRP

College Intern - Solution Center IT Help Desk

Tempe, AZ · Hybrid

$14.25 - $19.25/hr

  • Medical

  • Retirement

College interns are eligible to receive $1000 per calendar year Summary SRP is recruiting a Solution Center/Help Desk Student Intern. The ideal candidate will be a college Freshman, or Sophomore in ...

ASM

Engineer, Field Service- Early Career

Phoenix, AZ · On-site

Familiarity with customer-facing or support roles (internships, tutoring, help desk, teamwork) * Interest in structured problem-solving methods, statistical methods, data analysis. * Curiosity and ...

Mountain Line

IT Intern Opportunity - Unpaid

Flagstaff, AZ

$13.50 - $18.25/hr

This opportunity will be an unpaid internship. 10-14 hours a week anticipated commitment. Free bus ... General help desk assistance * Additional tasks to be assigned as time permits Skills that will be ...

All Copy Products

VOIP Technician

Chandler, AZ

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management • Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and ...

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management • Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and ...

All Copy Products

Level 2 Support Engineer

Chandler, AZ

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management • Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and ...

All Copy Products

Level 2 Support Engineer

Chandler, AZ · On-site

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... • Internship to hire, Specialist Sales Roles, Named Account Management, Sales and Branch Management • Mentorship, Tiered advancement for Help Desk Specialists and Engineers, Project and ...

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All JobsHelp Desk JobsHelp Desk Internship JobsHelp Desk Internship Jobs in Arizona

Help Desk Internship information

See Arizona salary details

$9

$19

$30

How much do help desk internship jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for help desk internship in Arizona is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What is the difference between Help Desk Internship vs Help Desk Technician?

AspectHelp Desk InternshipHelp Desk Technician
Required CredentialsTypically pursuing or recently completed a related degree; no formal certification requiredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support settingFull-time, operational support role in IT departments or service desks
Employer & Industry UsageInternships offered by companies for training; used as a stepping stoneStandard role in IT support across various industries

In summary, a Help Desk Internship is an entry-level, training-focused position for students or recent graduates, while a Help Desk Technician is a full-time role requiring more experience and certifications. Internships serve as a learning opportunity, whereas technicians provide ongoing technical support.

What are some typical challenges faced during a help desk internship, and how can interns effectively overcome them?

Help Desk interns often encounter challenges such as managing a high volume of support requests, troubleshooting unfamiliar technical issues, and communicating solutions to users with varying technical backgrounds. To overcome these hurdles, interns should prioritize tasks, actively seek guidance from experienced team members, and leverage available documentation and knowledge bases. Building strong communication skills and maintaining a positive, patient attitude can also help interns provide excellent customer service while gaining confidence in their technical abilities.

What is a help desk internship?

A Help Desk Internship is an entry-level position where interns assist with technical support tasks, helping users resolve hardware, software, and network issues. Interns typically work alongside experienced IT professionals to learn troubleshooting techniques and gain hands-on experience in customer service and technical problem-solving. This role is ideal for students or recent graduates looking to build foundational IT skills and explore a potential career in information technology.

What are the key skills and qualifications needed to thrive as a help desk intern?

To thrive as a Help Desk Intern, you need a basic understanding of computer hardware, operating systems, troubleshooting, and customer service, often supported by coursework in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and productivity software like Microsoft Office is commonly required. Strong communication skills, patience, and a willingness to learn help you stand out in this position. These skills ensure efficient technical support, positive user experiences, and successful contribution to IT teams.

What are the most commonly searched types of Help Desk jobs in Arizona?

The most popular types of Help Desk jobs in Arizona are:

What are popular job titles related to Help Desk Internship jobs in Arizona?

For Help Desk Internship jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Help Desk Internship jobs in Arizona look for?

The top searched job categories for Help Desk Internship jobs in Arizona are:

What cities in Arizona are hiring for Help Desk Internship jobs?

Cities in Arizona with the most Help Desk Internship job openings:

Help Desk Internship jobs near you
Infographic showing various Help Desk Internship job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $40,403 per year, or $19.4 per hour.

Student Intern, IS Client Support

Tucson Electric Power

Tucson, AZ • On-site

$14.25 - $18.25/hr

Part-time

Posted 18 days ago

Tucson Electric Power rating

9.7

Company rating: 9.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

We are looking for talented individuals who are passionate about making an impact in the company and the community. Apply now and become part of the dynamic energy industry!
We are currently seeking a talented individual for the position of Client Support Student Intern in the Information Services Department. We are looking for an energetic addition to our team to assist the Help Desk and Desktop Support functions.
The Client Support team is comprised of two roles; Help Desk and Desktop Support. The team is responsible for Service Desk and Service Incident Management as they provide first level support of hardware, computing devices and enterprise and retail applications used by UNS employees and contractors. The team supports over 3,800 computers and laptops, about 370 printers and multi-function devices, over 1,100 smart phones, and over 100 flip phones.
We take pride in being the "Face of IT" as we often have direct interaction with our clients and strive to provide excellence in our service delivery. We are responsible for the Service Desk and Incident Management processes.
Position Overview
The intern will assist at the Service Bar in addition to taking calls and working tickets from TEP and UniSource Energy employees across the state. The technician will create and document tickets and create knowledge articles for issues related to hardware, software, and mobile devices and escalate tickets to other teams as needed.
Position-Related Responsibilities
  • Field incoming help requests from end users via the Service Bar, telephone, voicemails, and e-mail in a courteous manner.
  • Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
  • Build rapport and elicit problem details from help desk customers.
  • Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
  • Verify hardware assets are assigned to clients.
  • Asset cleanup within ServiceNow.
  • Assist with inventory, confirming assets assigned to clients.
  • Assist with software installation requests.

Knowledge, Skills & Abilities
  • Effective written and oral communication skills are required plus a willingness to learn in a rapidly changing environment.
  • Strong critical thinking skills
  • Strong analytical skills, including a basic understanding of statistical concepts, coding, etc.
  • Ability to understand, synthesize, and summarize complex, inter-related topics
  • Good interpersonal and communication skills (written and verbal)
  • Ability to work independently as well as in a team environment
  • Ability to protect highly sensitive and confidential information

Qualifications
  • Be pursuing a degree in Information Technology, Management Information Systems, Computer Science or related discipline with an expected graduation date of 2028 or later.
  • Have a high level of interpersonal skills and the ability to protect highly sensitive and confidential information; Must be able to meet regular deadlines
  • Demonstrate effective verbal and written communication skills
  • Possess functional knowledge of Microsoft Office products

Requirements
  • Must be able to work a minimum of 20 hours per week during regular business hours; and up to 40 hours a week during the summer and school breaks
  • Student Interns must be enrolled in a specified degree program and maintain the required hours for full-time student status, good academic standing at their college or university, as defined by the college or university and the GPA required for graduation by their college or university. Failure to maintain full-time status, good academic standing and/or the requisite GPA will result in student being deemed ineligible for participation in the program.
  • Student Interns are employed on a temporary basis and are generally not eligible for some benefits; including holiday pay.
  • Scheduling of work hours and assignments should be made taking into consideration that Student Interns are students first and employees second.

What Tucson Electric Power employees say

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