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Full Time Help Desk Jobs in Arizona (NOW HIRING)

Dickinson Wright PLLC

Help Desk

Phoenix, AZ · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless ...

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

We are recruiting for a Help Desk Technician to maintain and monitor end-user workstations and ... Unique full-time work schedule that includes every other Friday off * Full Medical, Dental and ...

Headfarmer

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical ... Collaborative team environment with opportunities for career growth Schedule: * Full-time * Monday ...

Nuvodia

Help Desk Specialist III

Chandler, AZ

$21.53 - $34.61/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Base Pay Range: $21.53 - $34.61 The Help Desk Specialist III for Nuvodia is a regular, full-time position working daytime hours onsite in Chandler, AZ. Summary: As the initial or escalated phone ...

Nuvodia

Help Desk Specialist III

Chandler, AZ · On-site

$21.53 - $34.61/hr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Base Pay Range: $21.53 - $34.61 The Help Desk Specialist III for Nuvodia is a regular, full-time position working daytime hours onsite in Chandler, AZ. Summary: As the initial or escalated phone ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra Vista, AZ. In this role, you will have the chance to work onsite, providing essential support and solutions to our ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra Vista, AZ. In this role, you will have the chance to work onsite, providing essential support and solutions to our ...

Sentrillion

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra Vista, AZ. In this role, you will have the chance to work onsite, providing essential support and solutions to our ...

ATG

Help Desk Specialist - Junior

Fort Huachuca, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Type: Full-time Clearance : Secret Work Location : Ft. Huachuca, AZ About the Company Athena ... The Help Desk Specialist function is to support the Army's Global Cyber Center. Key ...

Pinal County, AZ

Help Desk Specialist

Florence, AZ · On-site

$42K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Bailey St., Florence AZ 85132, AZ Job Type: Full-Time Job Number: 202600380 Department ... Before you apply, watch this video to learn helpful tips for completing an application at Pinal ...

Vyon Technology

Tier 2 Help Desk Technician

Phoenix, AZ · On-site

$19.75 - $26.75/hr

  • Medical

  • Dental

  • PTO

The Tier 2 Help Desk Technician is responsible for providing advanced technical support for ... Schedule: * Full-time, Monday through Friday. * This is an in-office position. * Occasional local ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · Hybrid

$20.50 - $27.50/hr

Facilitate Service Desk incident response/resolution and service request fulfillment services by ... Employment Type: FULL_TIME

Trapp Technology

IT Help Desk

Phoenix, AZ · Remote

$17 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ... CompTIA A + certification required * 2+ years of technical customer support experience or help desk ...

Trapp Technology

IT Help Desk Level 1

Phoenix, AZ

$17 - $24/hr

Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ... CompTIA A + certification required * 2+ years of technical customer support experience or help desk ...

Yavapai College

Service Desk Agent - ITS

Prescott, AZ

$16/hr

Description of Position Service desk agents support the mission of the department by providing ... This position is trained and supported by full-time helpdesk staff. You will be responsible for the ...

Mattamy Homes

Service Desk Analyst

Scottsdale, AZ · On-site

$20.75 - $28.25/hr

... Full-Time Reports to: Manager, Service Desk At Mattamy Asset Management (MAM), everyone has an ... If you're the right candidate, we'll help you learn and grow. Who we are Mattamy Asset Management ...

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All JobsHelp Desk JobsFull Time Help Desk JobsFull Time Help Desk Jobs in Arizona

Full Time Help Desk information

What is a full time help desk job?

Full time help desk jobs involve providing technical support to users, typically within an organization or to customers of a company. These roles require troubleshooting hardware and software issues, resolving technical problems, and offering guidance on technology use. Full time positions generally mean working a standard 40-hour week, often with set shifts. Help desk professionals need strong communication skills, technical knowledge, and the ability to work efficiently under pressure. They play a crucial role in maintaining smooth IT operations and ensuring user satisfaction.

What are some common challenges faced by full time help desk staff, and how can they be managed effectively?

Full Time Help Desk professionals often encounter challenges such as handling high volumes of support requests, managing difficult or frustrated users, and keeping up with evolving technology. Effective time management, consistent documentation, and strong communication skills are essential for addressing these issues. Many organizations offer training and support systems, such as escalation paths and knowledge bases, to help staff resolve complex problems and maintain job satisfaction.

What are the key skills and qualifications needed to thrive as a full time help desk professional, and why are they important?

To thrive as a Full Time Help Desk professional, you need strong troubleshooting abilities, knowledge of operating systems and networks, and usually at least a high school diploma or relevant IT certifications. Familiarity with ticketing systems, remote desktop tools, and common productivity software like Microsoft Office is typically required. Excellent communication, patience, and problem-solving skills enable you to assist users effectively and manage stressful situations. These competencies are crucial for ensuring timely technical support and maintaining user satisfaction within an organization.

What are the most commonly searched types of Help Desk jobs in Arizona?

The most popular types of Help Desk jobs in Arizona are:

Full Time Help Desk jobs near you
Infographic showing various Full Time Help Desk job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Help Desk

Dickinson Wright PLLC

Phoenix, AZ • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Summary: Staff designated at Dickinson Wright PLLC (“the Firm”) as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless otherwise arranged with the Firm. 

Essential Duties and Responsibilities:

Essential duties and responsibilities of staff designated as Help Desk at the Firm include but are not limited to:

  1. Provide personal computer and operating system technical support to LAN/WAN/Remote user community;
  2. Troubleshoot and either repair or arrange for repair of non-working personal computers and printers;
  3. Provide after-hours on-call support on a shared, rotating basis;
  4. Keep accurate and meticulous support documentation including ticketing of support requests;
  5. High level of follow through.

Qualifications, Skills and Abilities Required:

Help Desk must:

  1. Experience in troubleshooting Windows and Windows applications;
  2. Experience in personal computer hardware problem diagnosis;
  3. Skills necessary to communicate and follow the instruction effectively from a diverse group of attorneys and staff and provide information with ordinary courtesy and tact;
  4. Ability to quickly develop  and  maintain expertise in many specialized computer applications with    a minimum of training and supervision;
  5. Work may require irregular hours, some travel, and occasionally requires  more than 40 hours per  week to perform the essential duties of the position;
  6. Occasional lifting up to 40 pounds may be required;
  7. Knowledge acquired through completion of Bachelor's degree in computer science or a related field;
  8. Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac’s desired;
  9. Interpersonal skills necessary in order to communicate by phone and provide information with ordinary courtesy and tact;
  10. Work occasionally requires a high level of mental effort and strain when performing a high volume of tasks and performing other essential duties;
  11. Proficient in video and audio conferencing technology. Knowledge of Blue Jeans Network a plus.

Working Conditions:

Normal law office environment with little exposure to noise, dust, temperature.   

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Please note that a variety of factors determine compensation, including geographic location, experience, relevant degrees and certifications, and other applicable factors authorized by law.

Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance.

We are an equal opportunity employer.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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