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Local Microsoft Help Desk Jobs in Arizona (NOW HIRING)

Help Desk

Phoenix, AZ · On-site

$24.04 - $28.85/hr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing ... Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac's desired;

Help Desk

Phoenix, AZ

$50K - $60K/yr

Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing ... Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac's desired;

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical ... Working knowledge of Windows operating systems and Microsoft 365 * Experience supporting Active ...

Qualifications: * 2 years of experience working in an IT Help Desk environment. * 1-2 years of experience with Microsoft Office (Outlook, Access, Excel, Word, and PowerPoint). * 1-2 years of ...

As the Help Desk IT Support Engineer, you will report to manager of the Help Desk. You will provide ... Administer and support Microsoft 365 services, including Exchange Online mailboxes, shared ...

Help Desk Technician

Tucson, AZ · On-site

$19 - $25.50/hr

Service Operations Manager As a Help Desk Technician (Tier 1) at Winsor Consulting Group, you will ... Preferred Skills: * Foundational understanding of Microsoft 365, Windows 10/11, and basic ...

Help Desk Technician

Chandler, AZ

$19.75 - $26.50/hr

The Help Desk Technician I serves as the first and primary point of contact for all IT support ... Support and troubleshoot Microsoft 365 applications (Outlook, Word, Excel, PowerPoint, Teams ...

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Tier 2 Help Desk Technician

Phoenix, AZ · On-site

$19.75 - $26.75/hr

Administer and support Microsoft 365, Exchange Online, Microsoft Teams, SharePoint, and OneDrive ... This is an in-office position. * Occasional local travel to client sites is required.

Help Desk Analyst (41949)

Phoenix, AZ

$20.25 - $27.75/hr

Only Local Candidates are considered for this role. Problem Resolution - Respond to user requests ... overall Microsoft Office skills QA Testing (1-2 years) Additional Information Additional ...

Help Desk Analyst (41949)

Phoenix, AZ

$20.25 - $27.75/hr

Only Local Candidates are considered for this role. Problem Resolution - Respond to user requests ... overall Microsoft Office skills QA Testing (1-2 years) Additional Information Additional ...

Help Desk Technician- Level II

Sierra Vista, AZ · On-site

$17.75 - $24/hr

Join Sentrillion as a Full-Time/Non-Exempt Help Desk Technician- Level II in Sierra Vista, AZ. In ... Must be able to use Microsoft Windows and Office platforms. * Ability to work designated schedule ...

The Help Desk Specialist provides day-to-day technical support to retail stores and end users ... with Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) * Experience supporting remote ...

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Local Microsoft Help Desk information

What is the difference between Local Microsoft Help Desk vs Local IT Support Specialist?

AspectLocal Microsoft Help DeskLocal IT Support Specialist
CertificationsCompTIA A+, Microsoft Certified: Modern Desktop Administrator AssociateCompTIA A+, Network+, Microsoft Certified: Windows Support
Work EnvironmentHelp desk, call centers, remote supportOn-site, troubleshooting hardware/software, network setup
Industry UsageIT service providers, corporate supportBusinesses, organizations, tech companies
Search/Comparison IntentYesNo

The Local Microsoft Help Desk primarily focuses on providing support for Microsoft products and services, often via remote or call center support. In contrast, a Local IT Support Specialist handles broader technical issues, including hardware, network, and software troubleshooting on-site. While both roles require similar certifications and work in IT support environments, the Help Desk role is more specialized in Microsoft solutions, making it the more common comparison for users seeking Microsoft-specific support.

What are the most commonly searched types of Microsoft Help Desk jobs in Arizona? The most popular types of Microsoft Help Desk jobs in Arizona are:
What are popular job titles related to Local Microsoft Help Desk jobs in Arizona? For Local Microsoft Help Desk jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Local Microsoft Help Desk jobs in Arizona look for? The top searched job categories for Local Microsoft Help Desk jobs in Arizona are:
What cities in Arizona are hiring for Local Microsoft Help Desk jobs? Cities in Arizona with the most Local Microsoft Help Desk job openings:

$24.04 - $28.85/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Summary: Staff designated at Dickinson Wright PLLC ("the Firm") as Help Desk are responsible for providing technical support services to computer network and software users on a full time basis, unless otherwise arranged with the Firm.
Essential Duties and Responsibilities:
Essential duties and responsibilities of staff designated as Help Desk at the Firm include but are not limited to:
  1. Provide personal computer and operating system technical support to LAN/WAN/Remote user community;
  2. Troubleshoot and either repair or arrange for repair of non-working personal computers and printers;
  3. Provide after-hours on-call support on a shared, rotating basis;
  4. Keep accurate and meticulous support documentation including ticketing of support requests;
  5. High level of follow through.

Qualifications, Skills and Abilities Required:
Help Desk must:
  1. Experience in troubleshooting Windows and Windows applications;
  2. Experience in personal computer hardware problem diagnosis;
  3. Skills necessary to communicate and follow the instruction effectively from a diverse group of attorneys and staff and provide information with ordinary courtesy and tact;
  4. Ability to quickly develop and maintain expertise in many specialized computer applications with a minimum of training and supervision;
  5. Work may require irregular hours, some travel, and occasionally requires more than 40 hours per week to perform the essential duties of the position;
  6. Occasional lifting up to 40 pounds may be required;
  7. Knowledge acquired through completion of Bachelor's degree in computer science or a related field;
  8. Knowledge of Windows 7/10, Microsoft Office Suites 2010/2013/2016, Apple Mac's desired;
  9. Interpersonal skills necessary in order to communicate by phone and provide information with ordinary courtesy and tact;
  10. Work occasionally requires a high level of mental effort and strain when performing a high volume of tasks and performing other essential duties;
  11. Proficient in video and audio conferencing technology. Knowledge of Blue Jeans Network a plus.

Working Conditions:
Normal law office environment with little exposure to noise, dust, temperature.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Please note that a variety of factors determine compensation, including geographic location, experience, relevant degrees and certifications, and other applicable factors authorized by law.
Dickinson Wright offers a generous benefits package for eligible fulltime employees within our U.S. offices, including health, dental, and vision; 401(k) and profit sharing plans; paid vacation; and parental leave. Additional elective programs include: a health flexible spending account, a health savings account, identity theft protection, a dependent day care reimbursement account, commuter benefits, life and AD&D insurance, short- and long-term disability protection, an employee assistance program, and emergency travel assistance.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.