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Knowledge Base Manager Jobs in Portland, OR (NOW HIRING)

Cumming Group

Senior Project Manager

Portland, OR · On-site

This client facing role is a great opportunity for you to work on a range of projects and expand your knowledge base. The PM team's standard is to 'manage each project like we own it'. We are unique ...

Legacy Health

Stroke Program Manager

Portland, OR

$57.75 - $86.05/hr

Demonstrates a firm clinical knowledge base in stroke care and systems theory. Exhibits clinical ... in project management and leading quality/safety/performance improvement initiatives. Prior ...

Legacy Health

Stroke Program Manager

Portland, OR

$57.75 - $86.05/hr

Demonstrates a firm clinical knowledge base in stroke care and systems theory. Exhibits clinical ... in project management and leading quality/safety/performance improvement initiatives. Prior ...

Legacy Health

Stroke Program Manager

Portland, OR · On-site

$57.75/hr

Demonstrates a firm clinical knowledge base in stroke care and systems theory. Exhibits clinical ... in project management and leading quality/safety/performance improvement initiatives. Prior ...

Legacy Health

Stroke Program Manager

Portland, OR · On-site

$57.75 - $86.05/hr

Demonstrates a firm clinical knowledge base in stroke care and systems theory. Exhibits clinical ... in project management and leading quality/safety/performance improvement initiatives. Prior ...

Jetson Home

Field Operations Manager

Portland, OR · On-site

$104K - $116K/yr

The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... knowledge base. What You Will Do: * Ensure daily readiness of field teams by coordinating tools ...

Jetson Home

Field Operations Manager

Portland, OR

$104K - $116K/yr

The Field Operations Manager is responsible for ensuring that the HVAC installation teams are fully ... knowledge base. What You Will Do: * Ensure daily readiness of field teams by coordinating tools ...

Redfish Recruiting

Product Support Specialist

Portland, OR · On-site +1

$65K - $75K/yr

Manage support inquiries through FreshDesk, working in tandem with other agents or independently in the queue depending on ticket volume. * Assist in the maintenance of the company's knowledge base ...

Procom Services

212298 / Technical Writer

Hillsboro, OR · On-site

... base with best known process findings Secondary: Requesting access to internal tools and sites as ... Project Management * Past experience with RFP/RFI a plus * Knowledge of the Tech Service Provider ...

Tecology

Be Seen First

Support Technician

Vancouver, WA · On-site

$22.10 - $31.83/hr

... procedures in the knowledge base. Required Qualifications · Experience in IT support roles ... manage ticket escalations and warranty service processes. · Administrative knowledge of Active ...

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Showing results 21-40

All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Portland, OR

Knowledge Base Manager information

See Portland, OR salary details

$26K

$63.1K

$123K

How much do knowledge base manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for knowledge base manager in Portland, OR is $63,127.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $72,600.00 per year, depending on experience, location, and employer.

What is a knowledge base manager?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a knowledge base manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a knowledge base manager?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Knowledge Base Manager jobs in Portland, OR? For Knowledge Base Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Portland, OR look for? The top searched job categories for Knowledge Base Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Knowledge Base Manager jobs? Cities near Portland, OR with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,127 per year, or $30.3 per hour.

Senior Project Manager

Cumming Group

Portland, OR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!
We are currently looking for a Senior Project Manager based in the Portland, OR area. In this role, you will be a member of our rapidly growing Program & Project Management team concentrating on tenant improvement projects. This client facing role is a great opportunity for you to work on a range of projects and expand your knowledge base. The PM team's standard is to 'manage each project like we own it'. We are unique in that we provide in-house cost management and project scheduling along with program and project management, in a fully integrated package. With client needs and ethics put above all else, coupled with our inherent competitive advantages, it's no wonder why we've achieved such immense success. Come join our team!
The Senior Project Manager is the lead for all deliverables on a project team for one or more projects of medium to large size or complexity. This position is responsible for the overall coordination and supervision of the project team, appropriate communications with the client, management and control of the scope, cost, and schedule objectives for the project(s) as a whole.
Essential Duties & Responsibilities:
  • Lead a project team, either a large project or multiple projects or a whole program.
  • Define technical scope of project.
  • Promote opportunities for repeat business and create highly favorable references through the effective coordination, administration, and communication of project tasks.
  • Review cost estimates.
  • Manage project level conflict resolution.
  • Maintain monthly project budgets for current and forecasted expenditures.
  • Facilitate and maintain communications with the client in addition to providing monthly/weekly/daily reports.
  • Achieve the client's objectives by successfully managing the client's project, goals, and objectives.
  • Other duties as assigned.
  • Attendance at work during normal business hours.

Knowledge & Skills Required:
  • Manage and monitor team members' activity in alignment with organizational goals.
  • Delegate providing clear instructions and ongoing feedback.
  • Monitor metrics and course correct as necessary while holding self and others accountable.
  • Provide feedback to senior leaders and clearly communicate organizational direction to team members.
  • Build relationships with key internal resources (peers, direct reports, & senior leaders).
  • Create development opportunities and plan for direct reports and teams; provide ongoing feedback.
  • Exercise creativity and resourcefulness in independently managing the project effectively in a compressed timeframe.
  • Ability to distinguish between cause and effect of problems.
  • Actively listen and communicate effectively, clearly, unambiguously, and completely in both written and oral formats.

Preferred Education and Experience:
  • Education: BS in Construction Management, Engineering, QS, Architecture, or related field
  • Experience: 8+ years of experience in Project Management, engineering, or construction management
  • Preferred Certification: CCM, PMP, PE, AIA, LEED
  • Preferred Experience: Higher Education, Hospitality, or Entertainment sector projects

#LI-ML1
Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group's policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity.
All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws.
The salary range for this full-time role is $121,200.00-$169,666.69 per year. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate's experience, skills, and qualifications, including client requirements.
In addition to base salary, Cumming Group offers a comprehensive benefits package including:
  • Medical
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • 401(k) Matching
  • Paid Time Off
  • Paid Holidays
  • Short and long-term disability
  • Employee Assistance Program

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