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Knowledge Base Manager Jobs in Minnesota (NOW HIRING)

Dinges Fire Company

Sales Representative

Austin, MN · On-site

... management * participate in sales events and training Education and Experience * knowledge of fire ... because it provides a great knowledge base for the products and services we offer. * DFC ...

Dinges Fire Company

Sales Representative

Glencoe, MN · On-site

... management * participate in sales events and training Education and Experience * knowledge of fire ... because it provides a great knowledge base for the products and services we offer. * DFC ...

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All JobsKnowledge Base JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Minnesota

Knowledge Base Manager information

See Minnesota salary details

$24K

$58.3K

$113.6K

How much do knowledge base manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for knowledge base manager in Minnesota is $58,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $67,100.00 per year, depending on experience, location, and employer.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Knowledge Base Manager jobs in Minnesota? For Knowledge Base Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Minnesota look for? The top searched job categories for Knowledge Base Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Knowledge Base Manager jobs? Cities in Minnesota with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $58,300 per year, or $28 per hour.
Minnesota Sales Representative

Minnesota Sales Representative

Dinges Fire Company

Mahnomen, MN • On-site

Contractor

Re-posted 4 days ago

Job description

General Purpose
To plan and carry out all sales activities on assigned accounts or areas. Responsible for ensuring customer satisfaction and managing quality of product and service delivery. Develop relationships with all Fire and EMT decision-makers in designated territory. Dinges Fire team members pride themselves on building a 'Help First' relationship with departments in an effort to make their jobs easier, safer and more comfortable. Previous experience as a Firefighter or EMS personnel is required.

Main Job Tasks, Duties and Responsibilities
  • prepare sales action plans and strategies
  • schedule sales activity
  • make sales calls to new and existing customers
  • develop and make presentations of company products and services to current and potential clients
  • negotiate with clients
  • develop sales proposals
  • respond to sales inquiries and concerns by phone, electronically or in person
  • ensure customer service satisfaction and good client relationships
  • follow up on sales activity
  • monitor and report on sales activities and follow up for management
  • participate in sales events and training
Education and Experience
  • knowledge of fire service equipment and tools
  • knowledge of basic computer applications
  • knowledge of customer service principles
  • knowledge of basic business principles
Key Skills and Competencies
  • planning and strategizing
  • adaptability
  • verbal and written communication
  • negotiation skills
  • resilience and tenacity
  • goal driven
Other Considerations
  • All salespersons are 1099 independent contractors. Pay is comprised entirely of commissions with unlimited potential! Earn approximately 40% of the gross profit on each sale.
  • DFC offers the opportunity to work full-time using the sales position as a primary income source or part-time earning a strong second income. Most of our salespersons are also firefighters. While being a firefighter is not mandatory, it is highly recommended because it provides a great knowledge base for the products and services we offer.
  • DFC representatives own the sales in their territory. This is a unique concept in the Fire and EMT industry. By owning your territory, the value of your business grows as your sales increase. This is an awesome reward considering the minimal investment required.