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Knowledge Base Manager Jobs in Minnesota (NOW HIRING)

RDO Equipment Co.

Service Manager Trainee

Burnsville, MN · On-site

$28 - $34/hr

... and advance knowledge base and skill set. * Participate in all company/location driven ... Perform all other duties as assigned by management in a professional and efficient manner. Job ...

Remmele

Engineering Manager

Big Lake, MN · On-site

$120K - $160K/yr

Broad knowledge base of medical device machining processes, applications and technologies. * Strong ... Manage department budget Compensation and Benefits Overview Starting Pay Range for this position is ...

Varonis

Technical Account Manager

Minneapolis, MN · Remote

Technical Account Managers are the primary contact for Varonis customers and the first line of ... Create knowledge base content to capture new learning for customer and internal reuse. Requirements

Deloitte

Financial Systems Specialist

Minneapolis, MN · Hybrid

Knowledge Base Management: Maintain a centralized repository of SOPs, ensuring the broader support team has access to the most up-to-date procedures. Stakeholder Communication - Status Reporting:

LANTRONIX

Associate Product Manager

Minneapolis, MN · On-site

... knowledge base quality * Coordinate with technical writers to audit and update customer-facing and ... What you will learn * IT Infrastructure management use cases, customer workflows, and value drivers.

Nystrom & Associates

IT Helpdesk Manager

New Brighton, MN · Hybrid

$110K - $125K/yr

Maintain and enhance IT documentation and knowledge base resources. * Support IT projects, system upgrades, and technology deployments. * Manage vendor relationships and coordinate third-party ...

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All JobsKnowledge Base Manager JobsKnowledge Base Manager Jobs in Minnesota

Knowledge Base Manager information

See Minnesota salary details

$24K

$58.3K

$113.6K

How much do knowledge base manager jobs pay per year?

As of Jun 23, 2026, the average yearly pay for knowledge base manager in Minnesota is $58,300.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $67,100.00 per year, depending on experience, location, and employer.

Are MIS jobs in high demand?

Management Information Systems (MIS) jobs are in high demand due to the increasing reliance on technology and data management across industries. Roles such as MIS analysts and managers require skills in database management, cybersecurity, and enterprise systems, making them valuable in organizations seeking digital transformation.

What are Knowledge Base Managers?

Knowledge Base Managers are professionals responsible for organizing, curating, and maintaining a company's knowledge base or information repository. They ensure that accurate and up-to-date information is easily accessible to employees, customers, or end-users. Their duties often include content creation, editing, user training, and implementing best practices for knowledge management. By maintaining a comprehensive knowledge base, they help improve efficiency, support, and overall customer satisfaction.

What are the 7 levels of knowledge management?

The 7 levels of knowledge management typically refer to stages such as knowledge creation, capture, organization, sharing, utilization, refinement, and retention. As a Knowledge Base Manager, understanding these levels helps in developing effective strategies for managing organizational knowledge and ensuring information is accessible and useful for users and teams.

What are some common challenges faced by a Knowledge Base Manager, and how can they be addressed?

One common challenge Knowledge Base Managers face is keeping content accurate and up-to-date as products or services evolve. This requires close collaboration with subject matter experts and regular audits of existing articles. Additionally, balancing user accessibility with technical depth can be tricky, so soliciting feedback from both end-users and internal teams is essential. Leveraging analytics to identify gaps or outdated content helps prioritize updates, ensuring the knowledge base remains a reliable resource.

What are the key skills and qualifications needed to thrive as a Knowledge Base Manager, and why are they important?

To thrive as a Knowledge Base Manager, you need expertise in content management, technical writing, and information architecture, often supported by a bachelor's degree in communications, information science, or a related field. Familiarity with content management systems (CMS), knowledge management platforms like Zendesk or Confluence, and analytics tools is typically required. Strong collaboration, attention to detail, and effective communication are standout soft skills for this role. These skills are crucial for maintaining accurate, accessible, and user-friendly knowledge resources that empower both customers and internal teams.

How much do knowledge managers make in the US?

Knowledge managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills in content management systems or data analysis can earn higher salaries. Compensation often includes benefits such as health insurance and professional development opportunities.

What is the difference between Knowledge Base Manager vs Content Manager?

AspectKnowledge Base ManagerContent Manager
Primary FocusManaging and organizing knowledge base articles and information systemsCreating, editing, and overseeing digital content across platforms
Skills & CertificationsKnowledge management, technical writing, CMS proficiencyContent creation, SEO, editing skills
Work EnvironmentIT teams, customer support, technical departmentsMarketing, media, digital teams
Industry UsageIT, customer service, technical supportMedia, marketing, publishing

While both roles involve managing digital information, a Knowledge Base Manager focuses on organizing technical knowledge for support and internal use, whereas a Content Manager handles broader digital content creation and marketing strategies. Understanding these differences helps in choosing the right career path or job search focus.

What does a knowledge base manager do?

A knowledge base manager oversees the development, organization, and maintenance of a company's internal or customer-facing knowledge repositories. They ensure information is accurate, accessible, and up-to-date, often using tools like content management systems and collaborating with support, technical, or product teams. Strong organizational skills and familiarity with knowledge management software are essential for this role.
What are popular job titles related to Knowledge Base Manager jobs in Minnesota? For Knowledge Base Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Knowledge Base Manager jobs in Minnesota look for? The top searched job categories for Knowledge Base Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Knowledge Base Manager jobs? Cities in Minnesota with the most Knowledge Base Manager job openings:
Knowledge Base Manager jobs near you
Infographic showing various Knowledge Base Manager job openings in Minnesota as of June 2026, with employment types broken down into 1% As Needed, 60% Full Time, 35% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,300 per year, or $28 per hour.
Service Manager Trainee

Service Manager Trainee

RDO Equipment Co.

Burnsville, MN • On-site

$28 - $34/hr

Full-time

Posted 23 days ago

RDO Equipment rating

8.5

Company rating: 8.5 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

11th of 716 rated retailers

Job description

This person will develop the knowledge and skills necessary within their discipline of focus to advance within RDO Equipment Co. They will learn RDO Equipment Co. processes and procedures used throughout the organization in areas such as Parts, Service, Sales, Management and related Field Support Office departments. This person should be open to working within the Burnsville or Dayton, MN locations.
$28 - $34 / hour
Compensation & Benefits:
Eligible for profit sharing which is based on department profitability and individual performance
Comprehensive benefits package
Training and development, as well as opportunities to grow within the organization
Specific Duties Include:
  • This position will rotate through temporary assignments in each dealership and related Field Support Office departments in order to obtain a complete picture of day-to-day duties and responsibilities of all departments and the importance of teamwork within our dealerships.
  • Day-to-day duties and responsibilities include but are not limited to; learning relationship development, sales skills, product knowledge, inventory management, company computer systems, processes and procedures.
  • This position will learn how to efficiently coordinate, schedule, and manage Service Technician's time, while maintaining the work order process. This role will learn how to communicate with the customer in regards to quotes, job status, and scheduling.
  • Perform any other special duties as requested by field management and/or other department personnel to ensure customer satisfaction.
  • Demonstrate a willingness to learn.
  • Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
  • Conduct self in the presence of customers so as to present a professional image of RDO Equipment Co.
  • Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
  • Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
  • Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
  • Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:
  • Must possess a technical aptitude
  • Strong customer service skills
  • Must be a self-starter, self-directed and disciplined
  • Strong organizational skills Must have critical thinking skills
  • Strong communication and interpersonal skills
  • Proficient computer skills, including Microsoft Office
  • Limited travel as needed throughout the 6-9 month program
  • Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What RDO Equipment employees say

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About RDO Equipment

Sourced by ZipRecruiter

RDO Equipment Co., founded in 1968 and based in Fargo, North Dakota, USA, is a pioneering enterprise in the field of agricultural and construction equipment. They are a leading dealer of John Deere and Vermeer equipment in the United States and deliver equipment solutions to 10 countries worldwide. The company prides itself on its wide-ranging products and services which extend to sales, rentals, parts, and aftersales service of equipment.

Industry

Machinery manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1968

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