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$23K

$57.3K

$111K

How much do kimpton hotels jobs pay per year?

As of Jun 10, 2026, the average yearly pay for kimpton hotels in the United States is $57,306.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $60,500.00 per year, depending on experience, location, and employer.

What is Kimpton Hotels and what do they do?

Kimpton Hotels is a boutique hotel chain that is part of IHG Hotels & Resorts. Known for their unique, stylish properties and personalized guest experiences, Kimpton Hotels operates locations in major cities across the United States and internationally. They emphasize hospitality, comfort, and innovative amenities, including complimentary wine hours and pet-friendly policies. Employees at Kimpton Hotels work in a variety of roles, including front desk, housekeeping, food and beverage, and management, all focused on providing exceptional service.

What are the key skills and qualifications needed to thrive as a Kimpton Hotels employee, and why are they important?

To thrive as an employee at Kimpton Hotels, you need strong customer service skills, attention to detail, and relevant hospitality experience or education. Familiarity with hotel management systems, reservation platforms, and basic point-of-sale software is typically expected. Excellent communication, teamwork, and a genuine passion for guest satisfaction help individuals stand out. These skills ensure exceptional guest experiences and contribute to the overall success and reputation of the hotel.

What opportunities for career development and advancement can I expect when working at Kimpton Hotels?

Kimpton Hotels is known for promoting from within and offering clear pathways for career advancement. Employees often have access to mentorship programs, cross-training in different departments, and tailored professional development workshops. The company’s supportive culture encourages team members to pursue management roles or specialize in areas like guest services or operations. Regular performance reviews and open communication with supervisors help employees set and achieve their career goals within the organization.

What is the difference between Kimpton Hotels vs Hotel Front Desk Agent?

AspectKimpton HotelsHotel Front Desk Agent
Required CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma or equivalent; customer service skills
Work EnvironmentLuxury boutique hotels, fast-paced, guest-focusedHotel lobby, front desk, customer interaction
Employer & Industry UsageHospitality, hotel chains, boutique hotelsHotels, resorts, hospitality industry

Kimpton Hotels and Hotel Front Desk Agents both operate within the hospitality industry, focusing on guest service. While Kimpton Hotels refers to the brand and its overall operations, a Hotel Front Desk Agent is a specific role responsible for guest check-ins, reservations, and customer service at the front desk. The role requires similar credentials and shares a work environment centered around guest interaction. Understanding these differences helps clarify career paths and job expectations within the hospitality sector.

More about Kimpton Hotels jobs
What cities are hiring for Kimpton Hotels jobs? Cities with the most Kimpton Hotels job openings:
What states have the most Kimpton Hotels jobs? States with the most job openings for Kimpton Hotels jobs include:
What job categories do people searching Kimpton Hotels jobs look for? The top searched job categories for Kimpton Hotels jobs are:
Kimpton Hotels jobs near you
Infographic showing various Kimpton Hotels job openings in the United States as of June 2026, with employment types broken down into 73% Full Time, 12% Part Time, 1% Temporary, and 14% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,306 per year, or $27.6 per hour.
Manager on Duty - Kimpton Hotel Palomar

Manager on Duty - Kimpton Hotel Palomar

Kimpton Hotels and Restaurants

Philadelphia, PA

Full-time

Posted 8 days ago

Kimpton Hotels & Restaurants rating

6.7

Company rating: 6.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

36th of 105 rated hotels

Job description

Why We're Here

We believe heartfelt, human connections make people's lives better. Especially the people who work here.

Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.

Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.

How We're Different

Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.

It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.

That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.

It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.

What You'll Do

Lead all aspects of all Front Office operations by setting and maintaining a high level of guest service. Provide timely and courteous service to all guests, encouraging them to return again to generate repeat business. Assist guests upon check-in and provide great service throughout their stay. Ensure all functions are carried out to maintain an environment of collaboration.

Some of your responsibilities include:
  • Meet with staff to get any pertinent information at the start of shift and review the Front Desk logbook.
  • Review all arrivals and departures noting any special requests, challenges, and to ensure that billing is accurate, assess whether any guest relocation will be necessary.
  • Make sure all shifts are covered as scheduled, cover as necessary.
  • Follow established key control policy, credit policies, and be knowledgeable of all fire and emergency procedures.
  • Ensure the completion of the desk agents' AM/PM checklist.
  • Handle guest situations as they arise in a calm and professional manner.
  • Be an expert in all employee duties to ensure you are "leading by example" in all that you do.
  • Maintain professional contact via telephone with all other hotel departments.
  • Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
  • Maintain cleanliness, organization of back office, front desk, and front desk closet, as well as inventory of office supplies.
  • Counsel and coach employees when necessary, using accurate documentation and techniques.
  • Ensure all employees complete their duties before departing, that they are posted at their stations on time.
  • Accountable for training and daily monitoring of all service levels, as well as making sure all team members are following grooming and uniform standards.
  • Accountable for meeting or coming in under payroll and expense budgets.
What You Bring
  • 2 years of related experience in hospitality or similar industry.
  • High School Diploma is preferred.
  • Flexible schedule, able to work evenings, weekends, and holidays when needed.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.

Be Yourself. Lead Yourself. Make it Count.

What Kimpton Hotels & Restaurants employees say

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