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Keyholder Jobs in Delaware (NOW HIRING)

Tjx

NOW HIRING Full Time Keyholder!!

Wilmington, DE · On-site

$17 - $17.50/hr

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and ...

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Keyholder information

See Delaware salary details

$9

$15

$19

How much do keyholder jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for keyholder in Delaware is $15.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.83 per hour, depending on experience, location, and employer.

What are Keyholders?

Keyholders are employees who are entrusted with keys to a retail store or business and are responsible for opening and closing the premises. They often take on additional duties such as supervising staff, handling cash, and ensuring store security during their shifts. Keyholders serve as a point of contact when management is not present and help ensure daily operations run smoothly.

What is the difference between Keyholder vs Sales Associate?

AspectKeyholderSales Associate
CredentialsHigh school diploma, some retail experienceHigh school diploma, entry-level
Work EnvironmentRetail stores, often responsible for opening/closingRetail sales floor, assisting customers
Employer UsageSupervisory role, often part-time or full-timeEntry-level position, common in retail
Search & ComparisonOften compared for leadership and responsibilityCompared for customer service skills

The main difference between a Keyholder and a Sales Associate is that a Keyholder typically has additional responsibilities like opening and closing the store and may oversee staff, while a Sales Associate focuses on assisting customers and sales. Both roles are common in retail, but Keyholders usually require more experience and trust from employers.

What are some typical challenges that Keyholders face during opening and closing shifts?

Keyholders often encounter challenges like balancing security protocols with efficient store setup or closing procedures. They are responsible for ensuring the store is secure, all safety checks are completed, and that staff are following proper procedures, which can require strong attention to detail and time management. Additionally, Keyholders may need to address unexpected issues, such as alarm problems or last-minute staff absences, while maintaining a positive work environment. Effective communication and problem-solving skills are essential to handle these situations smoothly.

What is a keyholder at a job?

A keyholder is an employee responsible for opening and closing a retail or business location, often holding a master key and overseeing daily operations. They may handle cash, assist customers, and ensure security protocols are followed, often requiring leadership skills and reliability.

What are the key skills and qualifications needed to thrive as a Keyholder, and why are they important?

To thrive as a Keyholder, you need experience in retail operations, cash handling, and basic supervisory or leadership skills, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and store security protocols is typically required. Strong communication, reliability, and problem-solving abilities make someone stand out in this position. These skills and qualities are crucial for ensuring smooth store operations, safety, and effective team leadership during opening and closing shifts.
More about Keyholder jobs
What cities in Delaware are hiring for Keyholder jobs? Cities in Delaware with the most Keyholder job openings:
What are popular job titles related to Keyholder jobs in DE? For Keyholder jobs in DE, the most frequently searched job titles are:
Keyholder jobs near you
Infographic showing various Keyholder job openings in Delaware as of June 2026, with employment types broken down into 65% Full Time, and 35% Part Time. Highlights an 100% Physical job distribution, with an average salary of $32,056 per year, or $15.4 per hour.
NOW HIRING Full Time Keyholder!!

NOW HIRING Full Time Keyholder!!

TJX Companies

Wilmington, DE • On-site

$17 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

TJX rating

5.9

Company rating: 5.9 out of 10

Based on 686 frontline employees who took The Breakroom Quiz

26th of 39 rated national retailers

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Acts as Manager on Duty adhering to company policy and procedure
  • Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
  • Addresses immediate customer service issues and provides appropriate coaching to Associates
  • Exercises discretion regarding customer service policies to satisfy customers
  • Maintains accurate Associate coverage in service areas for a positive customer experience
  • Ensures Associates adhere to all operational procedures
  • Ensures opening/closing procedures are executed according to company guidelines
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Provides feedback, recognition and coaching to Associates
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We're Looking For: You.

  • Able to work a flexible schedule, including nights and weekends
  • Team player, working effectively with peers and supervisors
  • Able to respond appropriately to changes in direction or unexpected situations
  • Knowledge of company standard software, systems, and procedures
  • Knowledge of merchandise flow in stores
  • Proven problem solving skills
  • Able to effectively coach, delegate, and follow-up on multiple people/tasks
  • Able to act quickly under challenging circumstances
  • Capable of multi-tasking
  • Superior communication and organizational skills with attention to detail
  • 1 year retail, 6 months leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address:

5627 Concord Pike

Location:

USA TJ Maxx Store 0693 Wilmington DEThis position has a starting pay range of $17.00 to $17.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Employment Type: FULL_TIME

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