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Key Account Manager Jobs in West Springfield, MA

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

We are growing and that means more opportunities Key Responsibilities: * Conduct regular site ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

Clarest Health

Nurse Account Manager

Hartford, CT · On-site

$100K - $105K/yr

We are growing and that means more opportunities Key Responsibilities: * Conduct regular site ... At least 3 years of relevant experience in Account Management (preferred) * Must possess a valid ...

TicketNetwork

CL Account Manager

South Windsor, CT · On-site

The Account Manager delivers live training sessions, supports account creation and onboarding activities, and maintains detailed onboarding and engagement records within CRM tools. Acting as a ...

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All JobsKey Account JobsKey Account Manager JobsKey Account Manager Jobs in West Springfield, MA

Key Account Manager information

See West Springfield, MA salary details

$39.9K

$92.2K

$139K

How much do key account manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for key account manager in West Springfield, MA is $92,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,700.00 and $110,600.00 per year, depending on experience, location, and employer.

What is a key account manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

What does a key account manager do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

How does a key account manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

Is a key account manager a good job?

A key account manager is a professional responsible for maintaining and growing relationships with important clients, often requiring strong communication, negotiation, and strategic skills. The role can offer competitive salaries, opportunities for advancement, and job stability, especially in industries like sales, marketing, and business development.

Is a key account manager a high position?

A key account manager is typically considered a mid- to senior-level role responsible for managing important client relationships and driving sales growth. It often requires strong negotiation, communication skills, and industry knowledge, and can lead to higher management positions within a company.
More about Key Account Manager jobs

What job categories do people searching Key Account Manager jobs in West Springfield, MA look for?

The top searched job categories for Key Account Manager jobs in West Springfield, MA are:

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Cities near West Springfield, MA with the most Key Account Manager job openings:

Key Account Manager jobs near you

Account Executive (Account Manager)

Market Mentors

Springfield, MA

Full-time

Medical, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Account Executive (Account Manager)

Location: Springfield, MA

Type: Full-Time


Overview

At Market Mentors, we don't just manage accounts; we drive outcomes. We operate as an extension of our clients' teams, aligning strategy, execution, and performance to deliver measurable growth.

We are looking for an Account Executive who thrives in a fast-paced, integrated marketing environment. This role is responsible for owning client relationships, driving execution across teams, and ensuring work is delivered accurately, on time, and aligned with business objectives.

This is a high-visibility role that requires accountability, initiative, and the ability to lead both clients and internal teams with confidence.


What You'll Do

Account Management

    • Own the full client lifecycle, from onboarding through ongoing engagement
    • Serve as the primary point of contact for assigned clients
    • Lead regular client communications, including status updates, reporting, and strategic discussions
    • Strategic planning through execution


Delivery Excellence

    • Ensure all deliverables are accurate, on time, and aligned with expectations
    • Maintain visibility into project status, timelines, and resourcing
    • Proactively identify risks and solve issues before they impact delivery
    • Uphold quality control across all work streams


Client Service & Growth

    • Deliver exceptional client service that builds trust and long-term relationships
    • Identify opportunities to expand services and drive account growth
    • Bring forward ideas, insights, and recommendations that add value
    • Actively contribute to client success and retention


Team Liaison

    • Collaborate closely with internal teams including digital, creative, PR, and media
    • Translate client needs into clear, actionable direction for internal teams
    • Ensure alignment across all disciplines for integrated execution
    • Keep communication flowing and teams accountable


Opportunity Identification

    • Proactively identify new opportunities within existing accounts
    • Support proposal development and scope expansion
    • Partner with leadership on strategic growth initiatives


Problem Solving

    • Address challenges quickly and effectively with a solutions-first mindset
    • Navigate client feedback and internal constraints with professionalism
    • Drive resolution while maintaining strong relationships


What We're Looking For

    • 3-5+ years of account management experience in an agency or related environment
    • Strong understanding of integrated marketing (digital, traditional, PR, content)
    • Exceptional communication and organizational skills
    • Ability to manage multiple clients and priorities simultaneously
    • Proactive, solutions-oriented mindset
    • High level of accountability and ownership
    • Comfort working in a fast-paced, deadline-driven environment


What Success Looks Like

    • Clients view you as a trusted partner, not just a point of contact
    • Work is delivered accurately, on time, and aligned with strategy
    • Opportunities for growth are consistently identified and acted upon
    • Internal teams are aligned, informed, and operating efficiently
    • You bring ideas forward, not just questions


Why Market Mentors

We are a fully integrated marketing agency that connects strategy, creativity, and performance to drive real business results. Our team operates with urgency, accountability, and a shared commitment to delivering exceptional work.


You'll be part of a team that:

    • Works collaboratively across disciplines
    • Values initiative and problem-solving
    • Is committed to continuous improvement and innovation
    • Operates as a true partner to our clients

If this describes you, send us your resume with a cover letter of why we should meet.

Market Mentors, LLC, 155 Brookdale Drive, Springfield, MA 01104

Great benefits include PTO, health, life, and 401(k). Fun and creative working environment.

EOE


Apply