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Key Account Manager Jobs in Santa Rosa, CA (NOW HIRING)

Allied Universal

Account Manager

Santa Rosa, CA

$83K - $88K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front--guiding ...

Allied Universal

Account Manager

Santa Rosa, CA · On-site

$83K - $88K/yr

As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front-guiding ...

HUB

Account Manager II, Commercial Lines

Napa, CA

THE OPPORTUNITY: The Account Manager II manages a book of insurance business, and provides ... Performing key "value-added" services including, but not limited to, Pre-Renewal Strategic Planning ...

Caleres

Digital Account Manager

Novato, CA · On-site

$82K - $125K/yr

Monitor key performance indicators (KPIs) such as sales velocity, inventory turnover, and ... Manage product assortments and digital catalog structures across digital retail accounts, ensuring ...

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All JobsKey Account JobsKey Account Manager JobsKey Account Manager Jobs in Santa Rosa, CA

Key Account Manager information

See Santa Rosa, CA salary details

$43.7K

$101.2K

$152.5K

How much do key account manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for key account manager in Santa Rosa, CA is $101,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,800.00 and $121,400.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

Key Account Managers in industries such as technology, pharmaceuticals, and finance can earn $300,000 or more annually, especially with experience, performance bonuses, and leadership responsibilities. High-level executive roles like sales directors or regional managers may also reach this compensation level, often requiring strong negotiation skills and industry expertise.

What are the key skills and qualifications needed to thrive as a Key Account Manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

What does a Key Account Manager do?

A Key Account Manager is responsible for maintaining and growing relationships with an organization’s most important clients. They develop strategic account plans, coordinate with sales and support teams, and ensure client satisfaction to maximize revenue and retention. Strong communication, negotiation skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

How much does the average Key Account Manager make?

The average Key Account Manager salary in the United States is approximately $80,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those in high-demand sectors can earn higher compensation, often including bonuses and commissions. Strong communication and negotiation skills are essential for success in this role.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

What Do Key Account Managers Do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What is the salary of a Key Account Manager?

The salary of a Key Account Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Many roles also include bonuses and commissions based on sales performance, and strong communication and negotiation skills are essential for success in this position.

What is a Key Account Manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

How does a Key Account Manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.
More about Key Account Manager jobs
What are popular job titles related to Key Account Manager jobs in Santa Rosa, CA? For Key Account Manager jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Key Account Manager jobs in Santa Rosa, CA look for? The top searched job categories for Key Account Manager jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Key Account Manager jobs? Cities near Santa Rosa, CA with the most Key Account Manager job openings:
Key Account Manager jobs near you
Infographic showing various Key Account Manager job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $101,202 per year, or $48.7 per hour.
Customer Service Account Manager

Customer Service Account Manager

Resource Label Group

Petaluma, CA • On-site

Full-time

Re-posted 27 days ago

Resource Label Group rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

As a Customer Service Account Manager, you are responsible for managing complex customer accounts and ensuring consistent execution across customer service, production, scheduling, prepress, quality, and sales functions. This is a critical Customer Service role designed for experienced, highly capable team members who manage high-touch accounts requiring elevated operational coordination and customer support.
You serve as the primary point of contact for assigned customers, ensuring orders, timelines, specifications, and customer expectations are executed accurately and efficiently. This role plays a key part in protecting customer satisfaction, supporting operational execution, and driving consistency across the customer experience. The Account Manager supports a broad range of print and packaging solutions including flexographic, digital, RFID, offset, and lithographic technologies.
This is an onsite position, reporting to the Customer Service Manager at the Petaluma, CA plant.
Key Responsibilities:
Customer Account Management
  • Build and maintain strong relationships with assigned customer accounts
  • Serve as the primary customer contact for order execution, issue resolution, and day-to-day communication
  • Maintain a strong understanding of customer requirements, timelines, and expectations

Complex Execution & Coordination
  • Coordinate activities across Customer Service, Production, Scheduling, Prepress, Quality, Finance, and Sales
  • Manage complex customer requirements, revisions, priorities, and escalations
  • Ensure accurate and timely execution from order placement through delivery

Operational Performance
  • Support key performance metrics including on-time delivery, responsiveness, order accuracy, and service consistency
  • Identify and escalate risks that could impact delivery, quality, or customer satisfaction
  • Ensure accurate order management, documentation, pricing, and invoicing

Customer Support & Retention
  • Support customer satisfaction and long-term account retention
  • Partner with Sales and internal teams to support onboarding, expansions, and customer initiatives
  • Help resolve customer concerns quickly and professionally

Cross-Functional Collaboration
  • Work closely with internal teams to improve communication, alignment, and execution
  • Participate in customer meetings, business reviews, and operational discussions as needed
  • Support continuous improvement and standardization initiatives

What We're Looking For:
  • Customer Focus - Builds trust with customers through responsiveness, accountability, and strong execution
  • Operational Mindset - Understands manufacturing workflows, timelines, and the importance of execution accuracy
  • Communication & Collaboration - Communicates effectively across customers, plants, and cross-functional teams
  • Adaptability & Initiative - Thrives in a fast-paced environment, embraces change, and takes ownership of issues and outcomes
  • Problem Solving - Identifies issues proactively and drives solutions with urgency and professionalism
  • Organization & Multitasking - Effectively manages multiple priorities, timelines, customer requests, and operational activities

Qualifications:
  • Minimum 3-5 years' experience in Customer Service and/or Sales, preferably in a manufacturing environment.
  • Quick learner who will dive headfirst into the product and team environments to understand intricacies.
  • Strong desire to provide the ultimate Customer Experience.
  • Strong sense of urgency and the ability to multitask.
  • Ability to meet strict internal and external timelines & milestones.
  • Ability to effectively provide, receive and respond positively to constructive feedback.
  • Ability to produce professional documents, including spreadsheets, correspondence, and email.
  • Strong communication skills, both written and verbal, applicable in a corporate environment.

Success Measures:
  • Customer satisfaction and retention
  • On-time delivery support
  • Responsiveness and SLA adherence
  • Order accuracy and execution quality
  • Escalation resolution effectiveness
  • Cross-functional collaboration and execution consistency

Pay Range: 70,000 - 75,000

What Resource Label Group employees say

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