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Key Account Manager Jobs in Rochester Hills, MI (NOW HIRING)

NGK Detroit

Engineering Key Account Manager

Novi, MI · On-site

NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application ...

Minth North America

Senior Key Account Manager

Wixom, MI · On-site

$100K - $115K/yr

The Senior Key Account Manager will manage and maintain all assigned accounts, identify future business opportunities and develop strong customer relationships. To identify, troubleshoot and ...

htna

Auto Key Accounts Manager - Tier

Detroit, MI · Remote

Communicate consistently with global key account managers on assigned accounts to leverage global opportunities into sales for North America, as well as provide the global team with insights from ...

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All JobsKey Account JobsKey Account Manager JobsKey Account Manager Jobs in Rochester Hills, MI

Key Account Manager information

See Rochester Hills, MI salary details

$36.8K

$85.2K

$128.4K

How much do key account manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for key account manager in Rochester Hills, MI is $85,200.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $102,200.00 per year, depending on experience, location, and employer.

What is a key account manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

What does a key account manager do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

How does a key account manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

Is a key account manager a good job?

A key account manager is a professional responsible for maintaining and growing relationships with important clients, often requiring strong communication, negotiation, and strategic skills. The role can offer competitive salaries, opportunities for advancement, and job stability, especially in industries like sales, marketing, and business development.

Is a key account manager a high position?

A key account manager is typically considered a mid- to senior-level role responsible for managing important client relationships and driving sales growth. It often requires strong negotiation, communication skills, and industry knowledge, and can lead to higher management positions within a company.
More about Key Account Manager jobs

What job categories do people searching Key Account Manager jobs in Rochester Hills, MI look for?

The top searched job categories for Key Account Manager jobs in Rochester Hills, MI are:

What cities near Rochester Hills, MI are hiring for Key Account Manager jobs?

Cities near Rochester Hills, MI with the most Key Account Manager job openings:

Key Account Manager jobs near you
Infographic showing various Key Account Manager job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $85,200 per year, or $41 per hour.

Engineering Key Account Manager

NGK Detroit

Novi, MI • On-site

Full-time

Re-posted 11 days ago

Job description

NGK Automotive Ceramics USA, Inc. is a subsidiary of the leading ceramic technology company NGK Corporation, located in Nagoya, Japan.  NGK Automotive Ceramics USA, Inc. directly supports and supplies all major automobile manufacturers and heavy-duty diesel manufacturers with high-performance components for emission control systems. NGK Automotive Ceramics, USA Inc. is seeking an Engineering Key Account Manager for our Novi, MI sales office. The qualified candidate should have an Engineering Bachelor's degree and application engineering and/or engineering account management experience. 
I.          BASIC FUNCTIONS
              Researches and reports information on the performance of company technologies as well as competing technologies within the Customer base. Aids in the development and application of products to fulfill customer needs. Confers with existing and prospective customers and assesses customer needs. Promotes and implements technical products and services into customer development and production programs. Responsibilities include providing product functionality and capability reports and acting as technical liaison both internally and externally. Responsible for the communication between NGK and customers and acts as the liaison for the commercial and technical aspects of the business. This is a hybrid role requiring 2-3 days in office.
  II.        ESSENTIAL FUNCTIONS
  1. Has the lead function on all interactions with the Customer and has responsibilities and ownership for the business account. Takes full accountability for all aspects of the business and solicits support from within the company in the interests of the company. Acts as the communication leader for the business account. Strives to establish NGK as global number one supplier at the customer.
  2. Responsible for the commercial success of the account, by hitting sales and profit targets that comply with growing market demand and maintain/increase price levels for the future.
  3. Always maintains and seeks deeper communication networks at the customers (OEM & supply chain partners).
  4. Ensure regular and consistent meetings with Customers capturing detailed reports, outcomes and necessary actions whilst documenting the details and capturing on the NAU database.
  5. Provides technical expertise, recommends improvements and negotiates with Customers on product specifications, performance requirements, developments strategies and configurations and leads interaction with Product Management (PM) at NAU and ACPE to find best solutions for the Customer and NGK.
  6. Confers with key Customer personnel in engineering, purchasing and quality etc. to assess their needs and to determine their technical and business requirements (Quality/cost/performance), whilst always understanding the direct impact on NGK.
  7. Collaborates with Business Strategy (BS) and PM groups to communicate/interchange customer requirements and establish best case solutions from a Commercial and Technical perspective.
  8. Coordinates the negotiation of contracts, contractual changes, preparations of proposals and financial conditions of contracts. Coordinates and monitors pricing, quotations, business proposals and ‘win-or-lose’ feedback, all with the support of BS group and HQ.
  9. Initiates the kick-off of PPAP & Production products via the ‘Advanced Information’ (AI) & ‘Confirmed Information’ (CI) process in conjunction with guidance from BS group.
  10. Has lead responsibility for the creation of customer budgets files as required by HQ twice per annum. Provides physical budget files to BS group and agree final figures before it is submitted to HQ via the BS group.
  11. Monitors the actual sales and delivery figures related to the annual budget figures and initiates investigations with Customers on questionable discrepancies. Provide clarity and direction to relevant departments (Planning, Logistics, BS group and HQ).
  12. Researches changing and global emission regulations and resulting after-treatment technology development/requirements. Anticipates future business needs.
  13. Monitors market trends and recommends necessary business strategies.
  14. Monitors competitor performance and recommend product/technology & commercial development strategies as required. Anticipates possible future actions of the competition.
  15. Works as key communication interface between Customers and PM & BS groups and actively participates in internal meetings (Technical & Commercial) to convey business needs to all parties. Acts as key participant in internal technical exchanges and promotes the customers needs in forums such as GEM and NAU technical meetings.
  16. Aids in the development of existing NGK processes and systems to fulfill the needs of customers.
  17. Leads to resolve Quality Assurance (QA) issues and diagnostics of technical problems, related to the products and relevant specifications. 
  18. Responsibility for the preparation and physical presentations provided to customers that are related to all aspects of the business account (Technical and Commercial).
  19. Coordinates and supports visits to customer or NGK facilities for issues such as customer audits, senior management business meetings, workshops, quality issues etc.
  20. Focuses on all opportunities for product differentiation. Delivers input and support for any internal or external new business opportunities as well as new applications within existing customers.
  21. Ensures adherence to master vehicle/engine program plans and develops solutions to problems, as well as directs those assigned to the program from various departments within NGK and customer if necessary. Provide program status reports and ensure sufficient communication to all relevant parties both internal and external.
  22. Ensures compliance and support of company policies, procedures, and objectives.
  23. Performs duties as deemed necessary by direct supervisor and senior management.

III.       QUALIFICATIONS
Education/:     Bachelor's degree in engineering or equivalent, Master’s degree is preferred.
Experience:     Three (3) to five (5) years of direct experience as application engineer or similar position(s).

Skills/Aptitude:   
  • Knowledge of the practical application of engineering science and technology.
  • Emissions ceramics products, Coater and Canner experience preferred.
  • Strong customer interface and negotiation skills.
  • Ability to apply logic and reasoning to identify the strengths and     weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Effective oral and written communication skills.
  • Excellent inter-personal skills, computer literate.
Work Environment:      
  • Office environment.
  • Hybrid work schedule. (Full time office attendance may be required during training period)
  • Overtime may be required to meet program/project deadlines.
  • Physically able to participate in presentations and meetings.
  • Domestic and International travel is required.

 

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