Personally manage a portfolio of strategic customer accounts with a strong focus on customer ... Define and monitor key performance indicators (KPIs), including retention, NPS, product adoption ...
Personally manage a portfolio of strategic customer accounts with a strong focus on customer ... Define and monitor key performance indicators (KPIs), including retention, NPS, product adoption ...
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Quick apply
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Pullman, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Pullman, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Pullman, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Quick apply
Licensed Mental Health Therapist (Washington)
Pullman, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Pullman, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Pullman, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Pullman, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Pullman, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Licensed Mental Health Therapist (Washington)
Clarkston, WA · On-site
$80 - $111/hr
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
... from a dedicated account manager to help you grow your practice across various specialties ... Extend your care between sessions by reviewing and sending client-friendly summaries of key ...
Janitorial Area Manager (63126)
Pullman, WA · On-site
$63K - $80K/yr
Quality Assurance Manager Employment Type: Full-time FLSA: Exempt Pay Range: $63,000 - $80,000 ... Report key issues to the Account Director or Assistant Account Director promptly. Quality Assurance ...
Janitorial Area Manager (63126)
Pullman, WA · On-site
$63K - $80K/yr
Quality Assurance Manager Employment Type: Full-time FLSA: Exempt Pay Range: $63,000 - $80,000 ... Report key issues to the Account Director or Assistant Account Director promptly. Quality Assurance ...
... grow our footprint in key accounts. The ACSD (St. Louis based) will partner with client ... Define and oversee client relationship management within the program team * Join sales team to ...
... grow our footprint in key accounts. The ACSD (St. Louis based) will partner with client ... Define and oversee client relationship management within the program team * Join sales team to ...
Digital Marketing Manager
$52K - $58K/yr
You will mentor and train the media sales team, develop new accounts, and be hands-on with the ... Be the strategic partner for key clients and turn their goals into results * Become an expert in ...
Quick apply
Digital Marketing Manager
$52K - $58K/yr
You will mentor and train the media sales team, develop new accounts, and be hands-on with the ... Be the strategic partner for key clients and turn their goals into results * Become an expert in ...
Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer ... Commercial Account Support - Assist in managing commercial and hub departments to support timely ...
Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer ... Commercial Account Support - Assist in managing commercial and hub departments to support timely ...
With inclusive sizing from 0-24, maurices is known for versatile styles across key categories like ... High-Deductible plans offer the option of a Health Savings Account, with employer contribution.
With inclusive sizing from 0-24, maurices is known for versatile styles across key categories like ... High-Deductible plans offer the option of a Health Savings Account, with employer contribution.
Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in ... Answer questions, troubleshoot client account issues, and ensure prompt resolution. * Maintain an ...
Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in ... Answer questions, troubleshoot client account issues, and ensure prompt resolution. * Maintain an ...
Retail Assistant Manager - Full-Time
Moscow, ID · On-site
$14.25 - $19.25/hr
With inclusive sizing from 0-24, maurices is known for versatile styles across key categories like ... High-Deductible plans offer the option of a Health Savings Account, with employer contribution.
Retail Assistant Manager - Full-Time
Moscow, ID · On-site
$14.25 - $19.25/hr
With inclusive sizing from 0-24, maurices is known for versatile styles across key categories like ... High-Deductible plans offer the option of a Health Savings Account, with employer contribution.
Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in ... Answer questions, troubleshoot client account issues, and ensure prompt resolution. * Maintain an ...
Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in ... Answer questions, troubleshoot client account issues, and ensure prompt resolution. * Maintain an ...
Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in ... Answer questions, troubleshoot client account issues, and ensure prompt resolution. * Maintain an ...
Quick apply
Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in ... Answer questions, troubleshoot client account issues, and ensure prompt resolution. * Maintain an ...
Key Account Manager information
See Moscow, ID salary details
$34.7K - $42.6K
4% of jobs
$42.6K - $50.4K
4% of jobs
$50.4K - $58.3K
9% of jobs
$63.2K is the 25th percentile. Wages below this are outliers.
$58.3K - $66.1K
13% of jobs
$66.1K - $74K
16% of jobs
The median wage is $76.6K / yr.
$74K - $81.8K
13% of jobs
$81.8K - $89.7K
13% of jobs
$92.7K is the 75th percentile. Wages above this are outliers.
$89.7K - $97.5K
10% of jobs
$97.5K - $105.4K
9% of jobs
$105.4K - $113.2K
7% of jobs
$113.2K - $121.1K
3% of jobs
$34.7K
$80.4K
$121.1K
How much do key account manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?
What is the difference between Key Account Manager vs Sales Executive?
| Aspect | Key Account Manager | Sales Executive |
|---|---|---|
| Primary Focus | Managing key client relationships and strategic accounts | Generating new sales and acquiring new clients |
| Work Environment | Long-term client engagement, account planning | Active prospecting, sales pitches, and closing deals |
| Required Credentials | Relevant sales or business degree, experience in account management | Sales or marketing background, often less specialized |
| Industry Usage | Common in B2B sectors like tech, manufacturing, and services | Widespread across retail, wholesale, and B2B sales |
While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.
What does a key account manager do?
Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.
What is a key account manager?
How does a key account manager typically collaborate with internal teams to meet client needs?

Job description
The Director of Customer Success is a strategic, hands-on leader responsible for developing and coaching a high-performing team of 5-7 Customer Success Managers while driving client retention, renewals, and long-term revenue growth. This is a working Director role, requiring the successful candidate to lead a team while managing their own portfolio of strategic customer accounts. As a trusted advisor to clients, the Director combines customer success, consultative sales, and data-driven decision-making to deliver measurable business outcomes. This role partners closely with Sales, Product, and leadership to identify growth opportunities, strengthen customer relationships, and shape business strategy through client insights.
We welcome experienced Customer Success Managers, Team Leads, People Managers, and Strategic Account Management professionals with proven leadership and consultative sales experience who are ready to step into a Director-level role. This is an ideal opportunity for a leader who has successfully developed and coached teams while remaining actively engaged in customer strategy, renewals, and account growth.
Team Leadership & Coaching
Lead, coach, and mentor a team of 5-7 Customer Success Managers to deliver exceptional client service and business results.
Foster a high-performance, feedback-driven culture focused on professional growth, accountability, and continuous improvement.
Establish clear performance expectations, conduct regular one-on-ones, and support career development through structured coaching plans.
Promote continuous learning through training, shadowing, and knowledge-sharing initiatives.
Encourage innovation, ownership, and leadership at all levels of the team.
Client Growth & Sales Strategy
Personally manage a portfolio of strategic customer accounts with a strong focus on customer renewals, retention, and long-term account growth.
Drive client renewals, upsell opportunities, and cross-sell initiatives through consultative engagement.
Partner with Sales to identify expansion opportunities and develop client growth strategies.
Coach Account Managers to proactively uncover client challenges and position solutions that deliver measurable value.
Strengthen the team's sales capabilities, including value articulation, opportunity qualification, and objection handling.
Customer Success & Retention
Define and monitor key performance indicators (KPIs), including retention, NPS, product adoption, renewal rates, and service utilization.
Develop scalable processes that support onboarding, adoption, engagement, and long-term customer success.
Adapt service strategies to meet evolving client needs across different lifecycle stages.
Identify customer risks and opportunities early and implement strategies to improve client outcomes and retention.
Strategic Insight & Decision-Making
Leverage data and analytics to guide account strategy, team performance, and resource planning.
Build and maintain dashboards and reporting frameworks to increase visibility into customer health and business performance.
Collaborate with leadership to align customer success initiatives with broader business objectives.
Provide strategic recommendations based on client feedback, market trends, and performance data.
Product & Innovation Collaboration
Maintain deep knowledge of customer use cases and business challenges.
Translate customer insights into actionable recommendations for Product and R&D teams.
Identify emerging market trends and unmet customer needs to influence product direction.
Foster a culture of innovation, experimentation, and solution-oriented thinking.
- 5+ years of experience in Account Management, Client Services, Customer Success, or a related field, including leadership responsibility.
Experience leading teams as a Customer Success Manager, Team Lead, Supervisor, or Manager, with the ability to step into a Director-level role.
Experience within a SaaS or DaaS (Data-as-a-Service) environment required.
Proven success leading and developing high-performing client-facing teams.
Demonstrated experience managing customer renewals, account growth, consultative selling, upselling, cross-selling, and revenue ownership.
Experience managing a personal book of business while balancing leadership responsibilities is highly preferred.
Strong strategic planning, analytical, and problem-solving skills with the ability to use data to drive decisions.
Experience implementing scalable customer success or client service processes.
Excellent communication, presentation, stakeholder management, and relationship-building skills.
Highly organized, adaptable, proactive, and results-oriented with a continuous improvement mindset.
5+ years of experience in Account Management, Client Services, Customer Success, or a related field, including leadership responsibility.
Experience leading teams as a Customer Success Manager, Team Lead, Supervisor, or Manager, with the ability to step into a Director-level role.
Experience within a SaaS or DaaS (Data-as-a-Service) environment required.
Proven success leading and developing high-performing client-facing teams.
Demonstrated experience managing customer renewals, account growth, consultative selling, upselling, cross-selling, and revenue ownership.
Experience managing a personal book of business while balancing leadership responsibilities is highly preferred.
Strong strategic planning, analytical, and problem-solving skills with the ability to use data to drive decisions.
Experience implementing scalable customer success or client service processes.
Excellent communication, presentation, stakeholder management, and relationship-building skills.
Highly organized, adaptable, proactive, and results-oriented with a continuous improvement mindset.
Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India. We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.
Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.