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Key Account Manager Jobs in Moscow, ID (NOW HIRING)

Quality Assurance Manager Employment Type: Full-time FLSA: Exempt Pay Range: $63,000 - $80,000 ... Report key issues to the Account Director or Assistant Account Director promptly. Quality Assurance ...

You will mentor and train the media sales team, develop new accounts, and be hands-on with the ... Be the strategic partner for key clients and turn their goals into results * Become an expert in ...

Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! Customer ... Commercial Account Support - Assist in managing commercial and hub departments to support timely ...

Showing results 21-40

Key Account Manager information

See Moscow, ID salary details

$34.7K

$80.4K

$121.1K

How much do key account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for key account manager in Moscow, ID is $80,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $96,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a key account manager, and why are they important?

To thrive as a Key Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field, often supported by a bachelor's degree. Familiarity with CRM software like Salesforce, data analysis tools, and sales reporting systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you build trust and deliver value to key clients. These skills and qualities are crucial for maintaining long-term client partnerships and driving revenue growth for the organization.

What is the difference between Key Account Manager vs Sales Executive?

AspectKey Account ManagerSales Executive
Primary FocusManaging key client relationships and strategic accountsGenerating new sales and acquiring new clients
Work EnvironmentLong-term client engagement, account planningActive prospecting, sales pitches, and closing deals
Required CredentialsRelevant sales or business degree, experience in account managementSales or marketing background, often less specialized
Industry UsageCommon in B2B sectors like tech, manufacturing, and servicesWidespread across retail, wholesale, and B2B sales

While both roles involve sales, the Key Account Manager focuses on maintaining and growing existing key accounts through strategic relationship management. In contrast, the Sales Executive primarily seeks new clients and sales opportunities. Understanding these differences helps in choosing the right career path or job search focus.

What does a key account manager do?

Key account managers cultivate relationships with a company’s most important clients. As the key account manager, you identify the needs of these clients and suggest solutions to achieve their goals. You are the primary point of contact between the client and the company, so earning the client’s trust and resolving problems that arise quickly and efficiently are vital to this position. The primary purpose of this position is to expand the relationship with these clients to help the company grow.

What is a key account manager?

A Key Account Manager (KAM) is a professional responsible for building and maintaining strong relationships with an organization's most important clients, known as key accounts. Their primary role is to understand the clients' needs, provide tailored solutions, and ensure long-term satisfaction and loyalty. Key Account Managers work closely with both the client and internal teams to deliver exceptional service, negotiate contracts, and identify new business opportunities. Their efforts help drive revenue growth and secure strategic partnerships for the company.

How does a key account manager typically collaborate with internal teams to meet client needs?

Key Account Managers work closely with internal teams such as sales, marketing, product development, and customer support to ensure client requirements are understood and met. They act as a bridge, communicating client feedback and expectations to these teams and coordinating efforts to deliver tailored solutions. Regular strategy meetings and status updates are common to align objectives and resolve any challenges quickly. This collaboration is essential for building long-term client relationships and achieving account growth targets.
What cities near Moscow, ID are hiring for Key Account Manager jobs? Cities near Moscow, ID with the most Key Account Manager job openings:
Infographic showing various Key Account Manager job openings in Moscow, ID as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 84% In-person, and 16% Remote job distribution, with an average salary of $80,353 per year, or $38.6 per hour.

Director of Customer Success - (Mid-Market) - 1034

Lightcast

Moscow, ID

Full-time

Posted 21 days ago


Job description

The Director of Customer Success is a strategic, hands-on leader responsible for developing and coaching a high-performing team of 5-7 Customer Success Managers while driving client retention, renewals, and long-term revenue growth. This is a working Director role, requiring the successful candidate to lead a team while managing their own portfolio of strategic customer accounts. As a trusted advisor to clients, the Director combines customer success, consultative sales, and data-driven decision-making to deliver measurable business outcomes. This role partners closely with Sales, Product, and leadership to identify growth opportunities, strengthen customer relationships, and shape business strategy through client insights.


We welcome experienced Customer Success Managers, Team Leads, People Managers, and Strategic Account Management professionals with proven leadership and consultative sales experience who are ready to step into a Director-level role. This is an ideal opportunity for a leader who has successfully developed and coached teams while remaining actively engaged in customer strategy, renewals, and account growth.

Major Responsibilities:

Team Leadership & Coaching

  • Lead, coach, and mentor a team of 5-7 Customer Success Managers to deliver exceptional client service and business results.

  • Foster a high-performance, feedback-driven culture focused on professional growth, accountability, and continuous improvement.

  • Establish clear performance expectations, conduct regular one-on-ones, and support career development through structured coaching plans.

  • Promote continuous learning through training, shadowing, and knowledge-sharing initiatives.

  • Encourage innovation, ownership, and leadership at all levels of the team.

Client Growth & Sales Strategy

  • Personally manage a portfolio of strategic customer accounts with a strong focus on customer renewals, retention, and long-term account growth.

  • Drive client renewals, upsell opportunities, and cross-sell initiatives through consultative engagement.

  • Partner with Sales to identify expansion opportunities and develop client growth strategies.

  • Coach Account Managers to proactively uncover client challenges and position solutions that deliver measurable value.

  • Strengthen the team's sales capabilities, including value articulation, opportunity qualification, and objection handling.

Customer Success & Retention

  • Define and monitor key performance indicators (KPIs), including retention, NPS, product adoption, renewal rates, and service utilization.

  • Develop scalable processes that support onboarding, adoption, engagement, and long-term customer success.

  • Adapt service strategies to meet evolving client needs across different lifecycle stages.

  • Identify customer risks and opportunities early and implement strategies to improve client outcomes and retention.

Strategic Insight & Decision-Making

  • Leverage data and analytics to guide account strategy, team performance, and resource planning.

  • Build and maintain dashboards and reporting frameworks to increase visibility into customer health and business performance.

  • Collaborate with leadership to align customer success initiatives with broader business objectives.

  • Provide strategic recommendations based on client feedback, market trends, and performance data.

Product & Innovation Collaboration

  • Maintain deep knowledge of customer use cases and business challenges.

  • Translate customer insights into actionable recommendations for Product and R&D teams.

  • Identify emerging market trends and unmet customer needs to influence product direction.

  • Foster a culture of innovation, experimentation, and solution-oriented thinking.

Education and Experience:
  • 5+ years of experience in Account Management, Client Services, Customer Success, or a related field, including leadership responsibility.
  • Experience leading teams as a Customer Success Manager, Team Lead, Supervisor, or Manager, with the ability to step into a Director-level role.

  • Experience within a SaaS or DaaS (Data-as-a-Service) environment required.

  • Proven success leading and developing high-performing client-facing teams.

  • Demonstrated experience managing customer renewals, account growth, consultative selling, upselling, cross-selling, and revenue ownership.

  • Experience managing a personal book of business while balancing leadership responsibilities is highly preferred.

  • Strong strategic planning, analytical, and problem-solving skills with the ability to use data to drive decisions.

  • Experience implementing scalable customer success or client service processes.

  • Excellent communication, presentation, stakeholder management, and relationship-building skills.

  • Highly organized, adaptable, proactive, and results-oriented with a continuous improvement mindset.

  • 5+ years of experience in Account Management, Client Services, Customer Success, or a related field, including leadership responsibility.

  • Experience leading teams as a Customer Success Manager, Team Lead, Supervisor, or Manager, with the ability to step into a Director-level role.

  • Experience within a SaaS or DaaS (Data-as-a-Service) environment required.

  • Proven success leading and developing high-performing client-facing teams.

  • Demonstrated experience managing customer renewals, account growth, consultative selling, upselling, cross-selling, and revenue ownership.

  • Experience managing a personal book of business while balancing leadership responsibilities is highly preferred.

  • Strong strategic planning, analytical, and problem-solving skills with the ability to use data to drive decisions.

  • Experience implementing scalable customer success or client service processes.

  • Excellent communication, presentation, stakeholder management, and relationship-building skills.

  • Highly organized, adaptable, proactive, and results-oriented with a continuous improvement mindset.

Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India.  We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.

Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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