The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and ...
WI ยท On-site
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WI ยท On-site
$180 - $260/hr
About the Role As a Key Account Director, you will operate as a senior, strategic leader ... Impactful connections and depth of executive-level relationships * Delivery of multi-year strategic ...
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Key Account Executive information
See Wisconsin salary details
$52.5K - $59.8K
11% of jobs
$59.8K - $67.1K
2% of jobs
$69.1K is the 25th percentile. Wages below this are outliers.
$67.1K - $74.4K
42% of jobs
$74.4K - $81.7K
6% of jobs
$87.2K is the 75th percentile. Wages above this are outliers.
$81.7K - $89K
18% of jobs
$89K - $96.3K
8% of jobs
$96.3K - $103.6K
6% of jobs
$103.6K - $110.8K
0% of jobs
$110.8K - $118.1K
0% of jobs
$118.1K - $125.4K
2% of jobs
$125.4K - $132.7K
4% of jobs
$52.5K
$82.2K
$132.7K
How much do key account executive jobs pay per year?
What is the difference between account executive and key account executive?
What are the key skills and qualifications needed to thrive as a key account executive?
What is the difference between Key Account Executive vs Sales Representative?
| Aspect | Key Account Executive | Sales Representative |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in business, marketing, or related field; experience in account management is common | Often requires a high school diploma or bachelor's degree; sales experience preferred |
| Work Environment | Works closely with existing key clients, managing relationships and strategic accounts | Focuses on acquiring new clients and generating sales through outreach and presentations |
| Employer & Industry Usage | Used in B2B industries like technology, manufacturing, and wholesale | Common across retail, consumer goods, and service industries |
The Key Account Executive primarily manages and nurtures relationships with key clients, focusing on retention and growth. In contrast, a Sales Representative typically seeks new clients and sales opportunities. Both roles require strong communication skills, but their focus and responsibilities differ significantly.
What is a key account executive?
How does a key account executive typically collaborate with internal teams to meet client needs?
What does a Key Account Executive do?

Full-time
Posted 17 days ago
Job description
Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
The Director, Key Account Executives, provides enterprise leadership for Medica’s Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and consistent business models, and ultimately executing how Medica manages its most complex and strategically significant commercial accounts (employers).
This role leads Key Account Executives across all geographies and is accountable for retention, client experience, and effective cross-functional coordination for large and complex accounts. The Director ensures consistent account management standards, clear ownership models, and seamless transitions of new large accounts from Commercial Sales Relationship Managers into the Key Account Executive team. Performs other duties as assigned.
Key Accountabilities
- Enterprise Leadership and Execution of the Key Account Operating Model
- Define and own the enterprise Key Account management model across all geographies. Set standards for:
- Account ownership and governance
- Strategic initiatives
- Renewal leadership and growth strategies
- Escalation management
- Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
- Define and own the enterprise Key Account management model across all geographies. Set standards for:
- People Leadership and Capability Development
- Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
- Executive presence
- Strategic account planning
- Complex issue navigation
- Driving decisions based on reporting, data, analytics, and technologies
- Interdisciplinary protocol
- Leveraging Medica resources to retain, grow and innovate within our Key Account book of business
- Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
- Retention Strategy and Portfolio Health Oversight
- Own the health of the Key Account portfolio, not individual accounts
- Identify systemic retention risks, trends, and escalation patterns
- Partner with Sales, Client Experience, Product, Network, Operations, and Finance to: Proactively address at-risk accounts and influence enterprise priorities that impact retention Act as an escalation leader for high-impact or enterprise-sensitive situations
- Own the health of the Key Account portfolio, not individual accounts
- Account Transition and Intake Governance
Own the standard transition process for moving new large and complex accounts from commercial Sales Relationship Managers to Key Account ExecutiveS
Ensure:
- Clear handoffs
- Defined ownership
- Early stabilization and client confidence
- Continuously improve transition effectiveness based on feedback and outcomes
Cross‑Functional Influence and Enterprise Partnership
- Serve as a strategic partner to the Senior Director, Commercial Sales and Retention
- Represent Key Account needs in enterprise discussions related to:
- Product
- Network
- Service models
- Operational readiness
- Influence decisions without direct authority
- Participate directly in select executive‑level client interactions when:
- Accounts are highly complex
- Issues are enterprise‑sensitive
- Presence adds credibility or accelerates resolution
- Model expectations for Key Account Executives
Required Qualifications
- Bachelor's degree or equivalent work experience in a related field
- 10+ years of work experience beyond degree
- 5+ years of Health Plan experience with a focus on commercial business
- 5+ years of people leadership and coaching senior, client-facing professionals across geographies
Required Certifications/Licensure
- Applicable active resident and non-resident Life, Accident and Health licenses
Preferred Qualifications
- Commercial sales, account management, or client experience leadership
- Healthcare, insurance, or similarly complex B2B environments
- Enterprise‑level strategic account leadership and portfolio management
- Retention strategy development and execution for complex, high‑value accounts
- Advanced client experience design and stewardship in highly visible relationships
- Executive presence with the ability to engage credibly with senior client and internal leaders
- Strong escalation management and complex issue resolution capabilities
- Ability to establish, document, and enforce standard operating models while allowing for regional nuance
- Cross‑functional influence in matrixed environments without direct authority
- Change leadership skills, including guiding teams and clients through transitions and ambiguity
- Strong business judgment and decision‑making in high‑risk, high‑impact situations
- Data‑informed analysis and prioritization of portfolio‑level risks and opportunities
- Excellent communication skills, including executive‑level written and verbal messaging
- Talent development mindset with experience building consistent capabilities and expectations
- Operational discipline paired with strategic thinking and adaptability
- Strong collaboration skills across Sales, Client Experience, Operations, Product, Network, and Finance
This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN and/or Madison, WI.
The full salary grade for this position is $122,500 – $210,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $122,500 - $175,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica’s compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.