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Keenlogic Jobs in Reston, VA (NOW HIRING)

KeenLogic

Tier II Help Desk

Alexandria, VA · On-site

$22 - $30/hr

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position ...

KeenLogic

Asset Technician

Alexandria, VA · On-site

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and collaborative team environment in ...

KeenLogic

Management Analyst

Washington, DC · On-site

Senior Management Analyst / Business Transformation ConsultantAbout the Role KeenLogic is seeking an experienced Senior Management Analyst to support strategic planning, organizational improvement ...

KeenLogic

Tier II Asset Technician

Alexandria, VA · On-site

$21.50 - $29/hr

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and collaborative team environment in ...

KeenLogic

Administrative Specialist

Washington, DC · On-site

$52K - $71K/yr

September 1, 2026 - February 27, 2027 KeenLogic is seeking a self-motivated and detail-oriented Transition Administrative Specialist to provide administrative, logistical, and customer service ...

New

KeenLogic

CPIC Analyst

Arlington, VA · On-site

KeenLogic is seeking an experienced Program Management Specialist II to support the Drug Enforcement Administration's IT Governance and Capital Planning and Investment Control (CPIC) program. This ...

KeenLogic

Tier II Asset Technician

Alexandria, VA · On-site

$21.50 - $29/hr

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst and Asset Technician with the ability to work in a challenging, consultative, and collaborative team environment in ...

KeenLogic

Administrative Specialist

Washington, DC · On-site

$52K - $71K/yr

September 1, 2026 - February 27, 2027 KeenLogic is seeking a self-motivated and detail-oriented Transition Administrative Specialist to provide administrative, logistical, and customer service ...

New

KeenLogic

Substitute Teacher

Washington, DC · On-site

Teacher Aide KeenLogic is seeking a Teacher's Aide to join our team at the House of Representatives Childcare Center on Capitol Hill. The purpose of the House Childcare Center (HRCCC) is to provide ...

KeenLogic

Substitute Nurse

Washington, DC · On-site

Nurse Substitute KeenLogic is seeking a Nurse Substituteto join our team at the House of Representatives Childcare Center on Capitol Hill. The purpose of the House Childcare Center (HRCCC) is to ...

KeenLogic

CPIC Analyst

Arlington, VA · On-site

KeenLogic is seeking an experienced Program Management Specialist II to support the Drug Enforcement Administration's IT Governance and Capital Planning and Investment Control (CPIC) program. This ...

KeenLogic

Substitute Nurse

Washington, DC · On-site

Nurse Substitute KeenLogic is seeking a Nurse Substitute to join our team at the House of Representatives Childcare Center on Capitol Hill. The purpose of the House Childcare Center (HRCCC) is to ...

KeenLogic

Substitute Teacher

Washington, DC · On-site

Teacher Aide KeenLogic is seeking a Teacher's Aide to join our team at the House of Representatives Childcare Center on Capitol Hill. The purpose of the House Childcare Center (HRCCC) is to provide ...

Keen Logic

Substitute Nurse

Washington, DC · On-site

Nurse Substitute KeenLogic is seeking a Nurse Substitute to join our team at the House of Representatives Childcare Center on Capitol Hill. The purpose of the House Childcare Center (HRCCC) is to ...

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Keenlogic information

What types of projects do employees typically work on at Keenlogic, and how does collaboration occur within teams?

At Keenlogic, employees often engage in projects focused on IT consulting, software development, and technology solutions for government and enterprise clients. Team structures are typically cross-functional, allowing for close collaboration among developers, project managers, and business analysts. Regular stand-up meetings and agile methodologies are common, fostering open communication and iterative progress. New hires can expect to quickly become involved in team discussions, brainstorming sessions, and client meetings, ensuring a dynamic and supportive work environment.

What are the key skills and qualifications needed to thrive as a Keenlogic consultant, and why are they important?

To thrive as a Keenlogic consultant, you generally need expertise in IT consulting, business analysis, and a solid educational background in computer science or a related field. Familiarity with project management tools, cloud computing platforms, and relevant industry certifications such as PMP or AWS Certified Solutions Architect is often required. Exceptional problem-solving, communication, and client relationship management skills help professionals stand out in this role. These competencies ensure effective solution delivery, client satisfaction, and successful project outcomes in technology-driven environments.

What is Keenlogic?

Keenlogic is a technology consulting firm that specializes in providing IT solutions and services, particularly to government agencies and large enterprises. Their offerings often include software development, cloud migration, IT modernization, and cybersecurity services. Keenlogic aims to help organizations optimize their technology infrastructure and improve operational efficiency through tailored solutions and expert consulting.

What is the difference between Keenlogic vs Data Analyst?

AspectKeenlogicData Analyst
Required CredentialsTypically requires a degree in computer science, information technology, or related fields; certifications like SQL, Python, or data analysis tools are commonUsually requires a bachelor's degree in statistics, mathematics, or related fields; certifications in data analysis tools (Excel, SQL, Tableau) are beneficial
Work EnvironmentOften works in IT or software development teams, focusing on data management and system integrationWorks in various industries analyzing data to inform business decisions, often in office settings
Employer & Industry UsageUsed by tech companies, consulting firms, and organizations needing data processing solutionsEmployed across finance, healthcare, marketing, and other sectors for data-driven insights

While both Keenlogic and Data Analysts work with data, Keenlogic typically focuses on data management and system integration within IT environments, whereas Data Analysts primarily analyze data to support business decisions across various industries.

What job categories do people searching Keenlogic jobs in Reston, VA look for? The top searched job categories for Keenlogic jobs in Reston, VA are:
What cities near Reston, VA are hiring for Keenlogic jobs? Cities near Reston, VA with the most Keenlogic job openings:
Keenlogic jobs near you
Infographic showing various Keenlogic job openings in Reston, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Tier II Help Desk

KeenLogic

Alexandria, VA • On-site

$22 - $30/hr

Full-time

Re-posted 8 days ago

Job description

KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday.
The successful candidate will be responsible for deskside support of an environment composed Intel based PC and Apple workstations and several custom business applications. The candidate will be responsible for assisting customers when they call or walk into the customer service center, remotely, or at the customer's location. The candidate shall be prepared to perform the resolution of workstation issues (diagnosis/remediation, application install/configuration/removal, performance analysis/tuning). Where required the Tier II candidate will escalate to the eBusiness team for a more detailed level of support. The Tier II will consult with appropriate manufacturers where required in coordination with the business.
Qualifications:
  • Bachelors and 3+ years' experience
  • Associates and 5+ years' experience
  • High School and 7+ years' experience
Job Duties:
  • Provide Tier II hardware and application support, including diagnosis and remediation, password and access resets, software installation, configuration, removal, and performance tuning.
  • Image, reimage, and deploy enterprise workstations using Microsoft Endpoint Configuration Manager (SCCM) and approved task sequences.
  • Support end users using approved remote assistance tools and in-person troubleshooting, resolving issues efficiently while maintaining security standards.
  • Manage incidents and service requests, performing analysis, documentation, and resolution in accordance with defined processes.
  • Perform root cause analysis to identify recurring issues and recommend corrective actions.
  • Administer Active Directory tasks such as account management, group membership, and workstation domain support.
  • Provide mobile device management support, including device provisioning, resets, and remote wiping.
  • Deliver printer support, including setup, queue configuration, toner and parts replacement, and issue remediation.
  • Support collaboration and productivity tools, including email, meeting rooms, video teleconferencing, user moves, and large data transfers.
  • Accurately document work in CRM, ticketing, and ACD systems

Required Skills:
  • Strong ability to troubleshoot Windows hardware and software issues.
  • Experience deploying and imaging enterprise workstations in a managed IT environment.
  • Proficiency with remote support and remote desktop tools.
  • Excellent written and verbal communication skills with a strong customer service focus.
  • Ability to work independently and collaboratively within a team environment.
  • Demonstrated ability to follow established procedures and workflows.

Desired Skills:
  • ITIL Service Management
  • Policy Analysis
  • Workstation Patching/Testing
  • Desktop Engineering
  • Release Management
  • Knowledge Management

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