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Kaiser Case Management information

What is Kaiser Case Management?

Kaiser Case Management refers to the coordinated process of planning, facilitating, and advocating for health care services for members within the Kaiser Permanente health system. Case managers, typically nurses or social workers, work with patients and their families to assess needs, develop care plans, and connect them with appropriate resources and services. Their goal is to ensure patients receive efficient, high-quality care while navigating complex health systems, often after hospital discharge, during chronic disease management, or in cases of complex medical needs.

What are the key skills and qualifications needed to thrive as a Kaiser Case Manager?

To thrive as a Kaiser Case Manager, you need a background in nursing or social work, case management certification (such as CCM or ACM), and strong knowledge of healthcare regulations and care coordination. Familiarity with electronic medical record (EMR) systems, utilization review tools, and care planning software is typically required. Excellent communication, critical thinking, and problem-solving skills are vital for advocating for patients and collaborating with multidisciplinary teams. These skills ensure efficient patient care transitions, resource utilization, and optimal health outcomes within the integrated healthcare environment.

How does a Kaiser Case Manager typically collaborate with other healthcare professionals to ensure optimal patient outcomes?

Kaiser Case Managers work closely with physicians, nurses, social workers, and other allied health professionals to coordinate comprehensive care for patients. They facilitate communication among team members, ensure that treatment plans are followed, and address any barriers to care, such as insurance or social needs. Regular interdisciplinary meetings and case conferences are common, allowing case managers to provide updates and advocate for patient needs. This collaborative approach helps Kaiser maintain high standards of integrated, patient-centered care.

What is the difference between Kaiser Case Management vs Kaiser Social Worker?

AspectKaiser Case ManagementKaiser Social Worker
Required CredentialsCase Management Certification, RN or related healthcare backgroundSocial Work Degree (BSW or MSW), State Licensure
Work EnvironmentHealthcare settings, hospitals, clinicsHealthcare facilities, community agencies, hospitals
Employer & Industry UsageHealthcare providers, insurance companiesHealthcare providers, social service agencies

While both roles work within healthcare settings, Kaiser Case Management primarily focuses on coordinating patient care and managing treatment plans, often requiring healthcare credentials. Kaiser Social Workers provide emotional support, counseling, and connect patients with community resources, requiring social work licensure. Understanding these differences helps clarify career paths and job expectations within Kaiser healthcare services.

Does Kaiser have case managers?

Kaiser Case Management roles involve coordinating patient care, assessing needs, and developing treatment plans. Case managers typically work within Kaiser Permanente's healthcare teams, often requiring knowledge of healthcare systems and relevant certifications. They play a key role in ensuring patients receive appropriate services and support.

What are popular job titles related to Kaiser Case Management jobs in Washington?

For Kaiser Case Management jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Kaiser Case Management jobs in Washington look for?

The top searched job categories for Kaiser Case Management jobs in Washington are:

What cities in Washington are hiring for Kaiser Case Management jobs?

Cities in Washington with the most Kaiser Case Management job openings:

Kaiser Case Management jobs near you
Infographic showing various Kaiser Case Management job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Reentry Case Manager

CHANGING PERCEPTIONS

Washington, DC • On-site

$57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Employee discounts
  • Free food & snacks
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources

Re-entry Case Manager 
Washington, D.C. 
ABOUT CHANGING PERCEPTIONS: 
At Changing Perceptions, we firmly believe that every individual deserves a second chance. Our organization provides direct services to all returning citizens, regardless of their circumstances. Our mission centers around ensuring the smooth reintegration and success of returning citizens in the Washington, D.C. metropolitan area. We achieve this through hands-on and authentic mentoring, guidance, training, networking, and providing other essential supports and referrals to needed services. We understand the importance of building a brighter future for returning citizens and their loved ones and are committed to providing the necessary resources and support to help them achieve their goals. With our expanded programmatic offerings and partnerships, we aim to make a meaningful impact in the lives of returning citizens and their families.
ABOUT THE ROLE:
The Re-entry Case Manager will play a critical role in supporting the successful reintegration of justice-impacted individuals. Reporting to the Chief Program Officer, the Case Manager will provide direct case management services to participants, addressing barriers to employment, housing, healthcare, education, and other essential areas. This role requires a trauma-informed, empathetic approach to service delivery and a deep understanding of the challenges faced by returning citizens. The Case Manager will serve as a consistent advocate and support system, helping participants navigate systems, access resources, and achieve self-defined goals.
WHAT YOU’LL DO: 
As the Re-entry case manager you will:
  • Conduct Participant Intake & Assessment: Perform comprehensive intake assessments to understand participants’ goals, strengths, barriers, and service needs.
  • Develop Individualized Service Plans (ISPs): Co-create goal-oriented action plans with participants, focused on employment readiness, housing stability, mental health, substance use support, and personal development.
  • Provide Case Management & Support: Deliver ongoing case management, including referrals, appointment scheduling, transportation coordination, and check-ins to support goal attainment.
  • Facilitate Resource Navigation: Assist participants in accessing internal and external services, including public benefits, workforce development programs, legal aid, and more.
  • Track Progress & Maintain Documentation: Maintain accurate and timely documentation in accordance with organizational protocols and funder requirements.
  • Engage in Crisis Intervention: Respond to urgent needs and provide short-term crisis support while connecting participants with long-term resources.
  • Collaborate with Partners: Work closely with community providers, re-entry networks, housing organizations, and employers to ensure wraparound support.
  • Advocate for Participants: Serve as a strong advocate for participant needs within systems that include criminal justice, housing, employment, and healthcare.
  • Support Program Development: Provide feedback and insights to help evolve programming based on participant needs and trends.

WHAT WE’RE LOOKING FOR:
Changing Perceptions may be the right fit for you if: 
  • You have prior experience in case management, social work, re-entry services, or a related field (lived experience is valued and welcomed).
  • You are deeply committed to the dignity, rights, and empowerment of justice-involved individuals.
  • You are highly organized and able to manage multiple caseloads while maintaining empathy and professionalism.
  • You have strong verbal and written communication skills and are comfortable facilitating one-on-one and group interactions.
  • You are familiar with Washington, D.C.-based resources and systems relevant to returning citizens.
  • You are trauma-informed and culturally responsive in your approach to client engagement.
  • You are comfortable using case management databases and common software (Microsoft Office, Google Suite).
  • Bilingual candidates and those with direct experience navigating re-entry are encouraged to apply.

WHAT YOU WILL GET: 

  • A competitive salary of $57,000 per annum.
  • Healthcare plans through Kaiser Permanente (up to 50% costs covered by employer)
  • Vision & Dental Plans through Principal Financial (100% of costs covered by employer)
  • Long-term Disability, Accidental Death and Dismemberment Insurance at $25,000 (100% of costs covered by employer)
  • A supportive and collaborative work environment.
  • A competitive hybrid work model with in-office days on Tuesday, Wednesday and Thursday.
Changing Perceptions, Inc. does not make hiring decisions on the basis of race, color, creed, ethnicity, national origin, gender, gender identity, sexual orientation, socio-economic background, age, disability, veteran status, religion, political affiliation, or any other Changing Perceptions, Inc. is deeply committed to fostering an inclusive and equitable work environment. We uphold a policy of equal opportunity employment and ensure all hiring decisions are guided by our internal policies and principles of fairness. Our organization does not tolerate discrimination of any kind and makes employment decisions without regard to race, color, creed, ethnicity, national origin, gender, gender identity or expression, sexual orientation, socio-economic background, age, physical or mental disability, veteran or military status, religion, political affiliation, marital or familial status, genetic information, or any other characteristic protected under applicable federal, state, or local law.
We value the diverse perspectives and experiences that each individual brings to our team, as they are essential to achieving our mission. Changing Perceptions is dedicated to creating a workplace where all individuals feel respected, empowered, and supported in their professional growth. protected by state, federal, or local law.

Flexible work from home options available.