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Online Case Manager Jobs in Washington (NOW HIRING)

DC Government Careers

Case Manager

Washington, DC · On-site

$65.29K - $84.17K/yr

... Benefit Exchange's online marketplace, "DC Health Link.com. This includes assistance with ... case management services available for residents unable to enroll in insurance programs on their ...

NCCF

Case Manager

Washington, DC

$22.75 - $29.25/hr

The Case Manager is responsible for providing housing supportive services to participants in the Permanent Supportive Housing Program. This position requires the case manager primarily to meet with ...

NCCF

Case Manager

Washington, DC · On-site

$22.75 - $29.25/hr

The Case Manager is responsible for providing housing supportive services to participants in the Permanent Supportive Housing Program. This position requires the case manager primarily to meet with ...

NCCF

Case Manager

Washington, DC

$22.75 - $29.25/hr

The Case Manager is responsible for providing housing supportive services to participants in the Permanent Supportive Housing Program. This position requires the case manager primarily to meet with ...

SMYAL

Case Manager

Washington, DC · On-site

$22.75 - $29.25/hr

Case Manager SMYAL is hiring a Case Manager, who has shared case management responsibility in the Transitional Youth Housing Program. The case manager provides client centered case management ...

House of Ruth

Case Manager

Washington, DC

$55K - $75K/yr

Case Manager ID: 1058 Location: Washington, DC More about this job > Description Job Title: Case ... To apply please submit resume online at www.houseofruth.org/join-our-team Apply Now Refer to a ...

Encompass Health

Case Manager

Bowie, MD

$19.25 - $24.75/hr

Case Manager Career Opportunity Recognized for your abilities as a Case Manager Are you ready for a Case Management role that brings your career closer to home and heart? Join Encompass Health, where ...

Woodley House

Case Manager

Washington, DC

$26 - $28/hr

Job Summary: The Case Manager works with chronically homeless families. The case manager provides recovery-oriented services, integrating evidence-based practices which are effective with a ...

Woodley House

Case Manager

Washington, DC · On-site

$26 - $28/hr

Job Summary: The Case Manager works with chronically homeless families. The case manager provides recovery-oriented services, integrating evidence-based practices which are effective with a ...

The Excalibur Group

Case Manager

Washington, DC

$50 - $55K/hr

The Excalibur Group is currently seeking Case Managers to join our dynamic team in Washington, D.C. Do you want to perform meaningful work? Are you passionate about other's success? Join our team as ...

ASHLIN Management Group, Inc.

Case Manager

Washington, DC · On-site

$22.75 - $29.25/hr

ASHLIN Management is a VEVRAA Federal Contractor and desires for Priority Referrals of Protected Veterans Case ManagerASHLIN Management Group is seeking a Case Manager to join our team.

The Excalibur Group

Case Manager

Washington, DC · On-site

$50 - $55K/hr

The Excalibur Group is currently seeking Case Managers to join our dynamic team in Washington, D.C . Do you want to perform meaningful work? Are you passionate about other's success? Join our team as ...

The Excalibur Group

Case Manager

Washington, DC · On-site

The Excalibur Group is currently seeking Case Managers to join our dynamic team in Washington, D.C . Do you want to perform meaningful work? Are you passionate about other's success? Join our team as ...

The Excalibur Group

Case Manager

Washington, DC · On-site

$50K - $55K/yr

The Excalibur Group is currently seeking Case Managers to join our dynamic team in Washington, D.C . Do you want to perform meaningful work? Are you passionate about other's success? Join our team as ...

N STREET VILLAGE INC

Case Manager

Washington, DC · On-site

$50K - $58K/yr

Case Manager (2 Full-Time, Onsite Essential) ???? Location: Rhode Island Ave NW (Washington, D.C.) ???? Schedule: Monday-Friday, 40 hours/week ????️ Status: 2 openings Full-Time, Exempt ???? Work ...

VHC Health

Case Manager

Arlington, VA · On-site

$23 - $29.50/hr

Position Title Case Manager Summary Calling all Registered Nurses (RN) and Social Workers (BSW or MSW)! Apply today and join our outstanding Case Management team at VHC Health, where you'll be part ...

ASHLIN Management Group, Inc.

Case Manager

Washington, DC · On-site

$22.75 - $29.25/hr

ASHLIN Management Group is seeking a Case Manager to join our team. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The ...

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Online Case Manager information

See Washington salary details

$21

$53

$90

How much do online case manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for online case manager in Washington is $53.84, according to ZipRecruiter salary data. Most workers in this role earn between $40.00 and $65.05 per hour, depending on experience, location, and employer.

What is an Online Case Manager job?

An Online Case Manager is a professional who provides remote support to clients by assessing their needs, developing care plans, and coordinating services. They typically work in healthcare, social services, or legal fields, ensuring clients receive appropriate resources and assistance. Communication is primarily done through phone, email, and virtual meetings. Their role involves documentation, advocacy, and ongoing case evaluation to improve client outcomes.

What are the key skills and qualifications needed to thrive in the Online Case Manager position, and why are they important?

To thrive as an Online Case Manager, you need a background in social work, counseling, or a related field, combined with strong organizational and communication skills. Familiarity with case management software, secure messaging platforms, and knowledge of privacy regulations like HIPAA are commonly required. Exceptional problem-solving ability, empathy, and the capacity to work independently make someone stand out in this position. These skills enable effective support for clients in a remote environment, ensuring timely coordination and positive outcomes.

What does a typical day look like for an Online Case Manager?

A typical day for an Online Case Manager involves managing a caseload of clients by reviewing their needs, coordinating digital resources, and facilitating virtual meetings or check-ins. You'll use online management systems to track progress, document interactions, and ensure accurate and timely follow-ups on client action plans. Collaboration is often required with external partners, healthcare providers, or internal team members through phone calls, video conferences, or secure messaging platforms. The remote nature of the job allows for flexibility but also requires excellent organizational skills and self-motivation to balance multiple cases and deadlines efficiently.
More about Online Case Manager jobs
What are popular job titles related to Online Case Manager jobs in Washington? For Online Case Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Online Case Manager jobs in Washington look for? The top searched job categories for Online Case Manager jobs in Washington are:
What cities in Washington are hiring for Online Case Manager jobs? Cities in Washington with the most Online Case Manager job openings:
Online Case Manager jobs near you
Infographic showing various Online Case Manager job openings in Washington as of May 2026, with employment types broken down into 1% As Needed, 51% Full Time, 46% Part Time, and 2% Contract. Highlights an 72% Physical, 7% Hybrid, and 21% Remote job distribution, with an average salary of $111,978 per year, or $53.8 per hour.

Case Manager

DC Government Careers

Washington, DC • On-site

$65.29K - $84.17K/yr

Full-time

Posted 15 days ago

Job description

DCHBX Social Justice Values Statement
We believe in social justice and the power of diversity, equity, and inclusion, and are committed to fighting longstanding discrimination, racial injustice, and systemic racism to contribute to a more just and equitable future for our workforce, our customers, and our partners.
Introduction
This position is in the District of Columbia Health Benefit Exchange Authority (DCHBX). The mission of the Health Benefit Exchange Authority is to implement a health care exchange program in the District of Columbia in accordance with the Patient Protection and Affordable Care Act (PPACA) of 2010 and the District of Columbia Health Benefit Exchange Authority Establishment Act of 2011, thereby ensuring access to quality and affordable health care to all District of Columbia residents.
This position functions as a Case Manager, responsible for performing the full range of case management services to individuals and families seeking to enroll in insurance products sold through the DC Health Benefit Exchange's online marketplace, "DC Health Link.com. This includes assistance with determining eligibility for private insurance and public insurance, such as Medicaid, income verification, identity proofing, and determining eligibility for tax credit assistance to lower the cost of insurance.
MAJOR DUTIES
Assesses eligibility for enrollment and provides enrollment assistance with DC Health Link insurance products and Medicaid for individuals and families who have applied for or had difficulty accessing insurance information through the online insurance marketplace. Initiates and establishes contacts with collateral resources within the DCHBX, such as the Eligibility and Enrollment team; legal agency staff; community-based In-person Assister organizations, and insurance carriers to identify and help resolve enrollment barriers.
Attends community meetings, workshops, and special programs to disseminate information to District residents about DC Health Link programs and services. Interfaces with community-based in-person assisters, federally qualified health centers, navigators, and key stakeholder groups regarding case management services available for residents unable to enroll in insurance programs on their own. Responds to crises and attempts to resolve enrollment problems for individuals and families. Completes reports and makes recommendations to HBX leadership for changes in enrollment procedures, as needed, to better serve consumers.
Qualifications and Education
Specialized Experience Experience that equipped the applicant with the knowledge, skills, and abilities to perform the duties of the position successfully, and this is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.
Licenses and Certifications
None
Working Conditions/Environment
Work is generally performed in an office setting.
Promotion Potential
No known promotion potential.
Other Significant Facts
Tour of Duty: Monday- Friday 8:15 a.m.- 4:45 p.m.
Duration of Appointment : Career Service Term (Not to-Exceed 13 months)
Pay Plan, Series, Grade: CS-101-11
Collective Bargaining Unit: This position is not a part of a collective bargaining unit.
Position Destination: This position has been deemed Security Sensitive under the guidelines of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure.
EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

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