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Er Case Manager Jobs in Washington (NOW HIRING)

Relativity

Senior Employee Relations Partner

Washington, DC · On-site +1

$112K - $168K/yr

Own ER case governance, including escalation pathways and decision frameworks Manager & HRBP Advisory * Coach managers on: * Feedback delivery and documentation * Navigating difficult conversations

BAE Systems

HR Business Partner Sr Prin

Falls Church, VA · On-site

$118K - $201K/yr

Drive end-to-end ER case lifecycle management, ensuring timely triage, structured prioritization, clear case categorization, and alignment with enterprise protocols. * Ensure quality, accuracy, and ...

GeneDx

Director, Employee Relations

Gaithersburg, MD

Create and deliver quarterly ER reporting - case trends, risk indicators, hotspot analysis, and recommendations - to VP, People Experience and senior leadership * Own the Casework: Manage the full ER ...

GeneDx

Director, Employee Relations

Gaithersburg, MD · On-site

Create and deliver quarterly ER reporting - case trends, risk indicators, hotspot analysis, and recommendations - to VP, People Experience and senior leadership * Own the Casework: Manage the full ER ...

MedVet

ER Department Head Veterinarian

Manassas Park, VA · On-site

$180K - $200K/yr

Serving as a contact for interface with our specialists regarding case transfer. * Supporting the Medical Director in preparation and management of the ER department. * Actively participating in ER ...

MedVet

ER Department Head Veterinarian

Manassas, VA

$180K - $200K/yr

Serving as a contact for interface with our specialists regarding case transfer. * Supporting the Medical Director in preparation and management of the ER department. * Actively participating in ER ...

MedVet

ER Department Head Veterinarian

Manassas, VA · On-site

$180K - $200K/yr

Serving as a contact for interface with our specialists regarding case transfer. * Supporting the Medical Director in preparation and management of the ER department. * Actively participating in ER ...

MedVet

ER Department Head Veterinarian

Manassas, VA · On-site

$180K - $200K/yr

Serving as a contact for interface with our specialists regarding case transfer. * Supporting the Medical Director in preparation and management of the ER department. * Actively participating in ER ...

MedVet

ER Department Head Veterinarian

Manassas, VA · On-site

Serving as a contact for interface with our specialists regarding case transfer. * Supporting the Medical Director in preparation and management of the ER department. * Actively participating in ER ...

Vivian Health

Pediatric ER RN in Waldorf, MD

Waldorf, MD · On-site

$61K - $130K/yr

Registered Nurse - Pediatric ER Hospitals on Incredible Health are actively hiring and accepting applications in the Washington, DC area for the following position: Registered Nurse - Pediatric ER.

New

Vivian Health

Pediatric ER RN in Sterling, VA

Sterling, VA · On-site

$61K - $130K/yr

Registered Nurse - Pediatric ER Hospitals on Incredible Health are actively hiring and accepting applications in the Washington, DC area for the following position: Registered Nurse - Pediatric ER.

New

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All JobsEr Case JobsEr Case Manager JobsEr Case Manager Jobs in Washington

Er Case Manager information

See Washington salary details

$16

$28

$48

How much do er case manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for er case manager in Washington is $28.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $30.48 per hour, depending on experience, location, and employer.

How do I become a case manager at a hospital?

To become a hospital case manager, you typically need a bachelor's degree in nursing, social work, or a related field, along with relevant experience in healthcare or social services. Many employers prefer candidates with certification such as the Certified Case Manager (CCM) or Accredited Case Manager (ACM), and strong communication and organizational skills are essential. Some roles may require licensure or additional training depending on the state or hospital policies.

What is an ER case manager?

ER Case Managers are healthcare professionals who coordinate patient care in the emergency room. They assess patients' needs, help develop discharge plans, and facilitate communication between doctors, patients, and families. Their role includes arranging follow-up care, ensuring appropriate use of hospital resources, and advocating for the best patient outcomes. ER Case Managers often work with insurance companies and community resources to support patients after their ER visit.

What is the difference between Er Case Manager vs Medical Case Manager?

AspectEr Case ManagerMedical Case Manager
Required CredentialsRN or healthcare-related certificationRN, LPN, or healthcare certification
Work EnvironmentEmergency departments, urgent care settingsHospitals, insurance companies, outpatient clinics
Employer & IndustryHospitals, ER departmentsInsurance firms, healthcare providers
Common Search & ComparisonYesYes

The main difference between an Er Case Manager and a Medical Case Manager lies in their work environment and focus. Er Case Managers work primarily in emergency departments, coordinating urgent patient care, while Medical Case Managers typically operate within hospitals or insurance companies, managing ongoing patient treatment plans. Both roles require healthcare credentials and involve patient advocacy, but their settings and daily responsibilities differ significantly.

What skills and qualifications are needed to thrive as an ER case manager?

To thrive as an ER Case Manager, you need a background in nursing or social work, clinical assessment abilities, and case management experience, often supported by an RN or social work degree and relevant licensure. Familiarity with hospital information systems, electronic health records (EHRs), and case management software is typically required. Strong communication, critical thinking, and problem-solving skills help you coordinate care and advocate for patients effectively. These skills are crucial for ensuring efficient patient flow, quality care transitions, and optimal outcomes in the fast-paced emergency department environment.

Is an Er case manager a stressful job?

An ER case manager's role involves coordinating patient care and managing complex cases in a fast-paced environment, which can be stressful due to high workload and urgent situations. Strong organizational skills and emotional resilience are important to handle the demands of the job effectively.

How does an ER case manager typically collaborate with emergency department staff and external providers?

An ER Case Manager works closely with physicians, nurses, social workers, and other emergency department staff to coordinate patient care and ensure timely discharge planning. They also communicate with external providers such as rehabilitation facilities, home health agencies, and insurance representatives to arrange appropriate post-discharge care. This collaboration is essential for preventing unnecessary hospital admissions and supporting patients' transitions to the next level of care. Effective teamwork and clear communication are key components of success in this fast-paced environment.
What are popular job titles related to Er Case Manager jobs in Washington? For Er Case Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Er Case Manager jobs in Washington look for? The top searched job categories for Er Case Manager jobs in Washington are:
What cities in Washington are hiring for Er Case Manager jobs? Cities in Washington with the most Er Case Manager job openings:
Er Case Manager jobs near you
Infographic showing various Er Case Manager job openings in Washington as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $58,322 per year, or $28 per hour.

Senior Employee Relations Partner

Relativity

Washington, DC • On-site, Remote

$112K - $168K/yr

Full-time

Posted 24 days ago

Job description

Posting Type

Remote/Hybrid

Job Overview

The Employee Relations Specialist serves as a trusted advisor and practitioner responsible for navigating complex workplace matters with sound judgment, legal fluency, and a commitment to both people and organizational health. The Senior Employee Relations Specialist (Level 6) is a senior IC expert responsible for leading complex employee relations and performance management cases end-to-end, ensuring consistent, defensible, and equitable outcomes across the organization.
This role operates as a strategic partner to Sr. HRBPs, absorbing high-risk and high-complexity ER work while enabling HRBPs to focus on business strategy, talent decisions, and organizational effectiveness.
This role partners closely with HRBPs, Legal, and senior leadership to resolve issues swiftly and fairly while strengthening the company's culture as we scale.

Job Description and Requirements

Employee Relations & Investigations

  • Lead end-to-end investigations into complex employee relations matters (e.g., misconduct, discrimination, retaliation, policy violations)
  • Conduct structured interviews, assess credibility, synthesize evidence, and produce clear, legally defensible findings and recommendations
  • Partner closely with Legal to manage risk, escalation thresholds, and compliance requirements
  • Ensure consistent application of policies globally, accounting for regional legal and cultural differences

Performance & Disciplinary Processes

  • Advise on high-risk performance cases, including PIPs, coaching plans, and involuntary separations
  • Ensure performance processes follow structured, documented frameworks with clear expectations, timelines, and success metrics
  • Support differentiation between performance vs. capability vs. organizational/system issues in partnership with HRBPs
  • Drive consistency in disciplinary actions and ensure fairness across managers and teams

Risk Mitigation, Compliance & Governance

  • Act as a subject matter expert in employment law (multi-state and global) and internal policy frameworks
  • Ensure rigorous documentation standards and audit readiness across all ER and performance cases
  • Identify and mitigate legal, reputational, and employee experience risks before escalation
  • Own ER case governance, including escalation pathways and decision frameworks

Manager & HRBP Advisory

  • Coach managers on:
  • Feedback delivery and documentation
  • Navigating difficult conversations
  • When and how to escalate ER matters
  • Partner with Sr. HRBPs to align ER decisions with broader talent, calibration, and organizational outcomes
  • Provide real-time case consultation for ambiguous or sensitive situations


Insights, Trends & Systemic Improvement

  • Analyze ER case data to identify patterns by manager, function, or region
  • Repeat manager risk patterns
  • Policy gaps
  • Organizational friction points
  • Drive improvements to ER playbooks, templates, and workflows


Capability Building & Enablement

  • Design and deliver manager education on:
  • Performance management rigor
  • Documentation standards
  • Bias mitigation and fair process
  • Build scalable tools (templates, guides, intake frameworks) that improve quality and consistency of ER handling
  • Partner with HRBPs to elevate overall organizational capability in managing performance and ER proactively


Decision Rights

  • Recommends outcomes, risk mitigation strategies, and disciplinary actions
  • Owns ER process integrity, case quality, and documentation standards
  • Escalates high-risk decisions to HRBPs, Legal, or leadership as appropriate

Qualifications

Required

  • 5+ years of progressive HR experience with at least 3 years in a dedicated Employee Relations or HR compliance role

  • Demonstrated experienceleadingworkplace investigations independently from intake through resolution

  • Working knowledge of multi-state employment law and regulatory compliance requirements

  • Proven ability to manage sensitive, high-riskcases withdiscretion and sound judgment

  • Strong written communication skills - able to produce clear, legally-defensible documentation

Preferred

  • Experience in aglobalSaaS/technology, or pre-IPO company environment

  • Experience partnering with HRBPs in a global, matrixed org

  • PHR, SPHR, SHRM-CP, or SHRM-SCP certification

  • Experience using HRIS platforms (Workday, Rippling, or similar) and case management tools

Relativity is committed to competitive, fair, and equitable compensation practices.

This position is eligible for total compensation which includes a competitive base salary, an annual performance bonus, and long-term incentives.

The expected salary range for this role is between following values:

$112,000 and $168,000

The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications, and internal pay equity. Hiring at the top end of the range would not be typical, to allow for future meaningful salary growth in this position.

Required Skills:

Employee Relations, HR Business, HR Strategy, Human Resources Consulting, Leadership Training and Development, Organizational Development (OD), Recruiting, Succession Planning, Talent Management, Workforce Planning

Apply