As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Platform9 is the leader in simplifying enterprise Private Clouds. Founded by a team of VMware cloud pioneers, we are dedicated to transforming IT operations. Our flagship ...
Customer Success Manager
Mclean, VA · On-site
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Quick apply
Customer Success Manager
Mclean, VA · On-site
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Washington, DC (Hybrid) About Goodshuffle At Goodshuffle, we're on a mission to bring joy to the business of events. Our powerful, intuitive platform empowers event ...
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Washington, DC (Hybrid) About Goodshuffle At Goodshuffle, we're on a mission to bring joy to the business of events. Our powerful, intuitive platform empowers event ...
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Manager, Customer Success
Washington, DC · On-site
Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...
Manager, Customer Success
Washington, DC · On-site
Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...
Customer Success Manager
Mclean, VA · On-site
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Customer Success Manager
Mclean, VA · On-site
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Customer Success Manager
Washington, DC · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Washington, DC · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Reston, VA · On-site
Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are services companies and ...
Customer Success Manager
Reston, VA · On-site
Customer Success Manager IOTAP is the creator of Work 365. Work 365 is a SaaS application for companies generating revenue through a subscription model. Work 365 users are services companies and ...
Customer Success Manager
Washington, DC · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Washington, DC · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Baltimore, MD · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Baltimore, MD · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Washington, DC · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Washington, DC · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Washington, DC · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Washington, DC · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Baltimore, MD · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Baltimore, MD · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Baltimore, MD · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Baltimore, MD · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Baltimore, MD · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
Customer Success Manager
Baltimore, MD · On-site
The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Quick apply
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
K12 Customer Success Manager information
See Silver Spring, MD salary details
$33.6K - $43.7K
4% of jobs
$43.7K - $53.8K
10% of jobs
$60.9K is the 25th percentile. Wages below this are outliers.
$53.8K - $63.9K
16% of jobs
$63.9K - $74K
15% of jobs
The median wage is $77.9K / yr.
$74K - $84.1K
14% of jobs
$84.1K - $94.2K
14% of jobs
$97K is the 75th percentile. Wages above this are outliers.
$94.2K - $104.3K
10% of jobs
$104.3K - $114.4K
10% of jobs
$114.4K - $124.5K
4% of jobs
$124.5K - $134.6K
2% of jobs
$134.6K - $144.7K
2% of jobs
$33.6K
$85.9K
$144.7K
How much do k12 customer success manager jobs pay per year?
As of Sep 2, 2026, the average yearly pay for k12 customer success manager in Silver Spring, MD is $85,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $102,300.00 per year, depending on experience, location, and employer.
What is a K12 Customer Success Manager?
A K12 Customer Success Manager is a professional who works with schools and educational organizations to ensure they are effectively using educational products or services. They focus on building strong relationships with educators and administrators, providing training, troubleshooting issues, and helping schools achieve their goals with the product. Their role is to maximize customer satisfaction, encourage product adoption, and support student outcomes. Additionally, they often collect feedback to help improve products and services for K12 clients.
How does a K12 Customer Success Manager typically collaborate with school administrators and educators to ensure successful product adoption?
A K12 Customer Success Manager works closely with school administrators and educators by providing onboarding support, training sessions, and ongoing check-ins to address questions or challenges. They act as a liaison between the school and the product team, gathering feedback and customizing solutions to meet each school's unique needs. Regular collaboration can include organizing webinars, facilitating user communities, and sharing best practices, all aimed at maximizing the impact and satisfaction of the educational technology or service provided.
What are the key skills and qualifications needed to thrive as a K12 Customer Success Manager, and why are they important?
To thrive as a K12 Customer Success Manager, you need strong knowledge of education systems, relationship management skills, and experience working with K-12 institutions, often supported by a bachelor’s degree in education or a related field. Familiarity with CRM tools like Salesforce and learning management systems (LMS) is common, as well as experience with data analytics platforms. Exceptional communication, problem-solving, and empathy are vital soft skills for building trust and supporting diverse school stakeholders. These competencies are crucial for ensuring school clients achieve their goals, driving product adoption, and maintaining long-term partnerships in the education sector.
What is the difference between K12 Customer Success Manager vs K12 Account Manager?
| Aspect | K12 Customer Success Manager | K12 Account Manager |
|---|---|---|
| Primary Focus | Ensuring student and educator success, onboarding, and ongoing support | Managing client accounts, renewals, and sales growth |
| Work Environment | Collaborative, educational settings, support teams | Sales-driven, client relationship management |
| Required Credentials | Educational background, customer service skills | Sales experience, relationship management skills |
The main difference is that a K12 Customer Success Manager focuses on supporting educators and students to ensure successful use of educational products, while a K12 Account Manager primarily manages client accounts to drive sales and renewals. Both roles require strong communication skills, but their goals and daily activities differ significantly.
What job categories do people searching K12 Customer Success Manager jobs in Silver Spring, MD look for?
The top searched job categories for K12 Customer Success Manager jobs in Silver Spring, MD are:
- Customer Success Manager Remote
- Customer Success Manager
- Work From Home Remote Customer Success
- Customer Success Saas
- Director Customer Success Manager
- Overnight Virtual Customer Success Manager
- Account Success Manager
- Customer Success Director
- Customer Success Manager Europe
- Urgently Hiring Senior Customer Success Manager
What cities near Silver Spring, MD are hiring for K12 Customer Success Manager jobs?
Cities near Silver Spring, MD with the most K12 Customer Success Manager job openings:
Full-time
Re-posted 27 days ago
Job description
Who You Are:
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:
- 3+ years of Customer Success experience ideally within SaaS
- Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
- Strong track record of consistently exceeding customer success metrics and targets
- Excellent verbal and written communication skills
- Ability to travel to various local and national events as needed. Travel will be regional and national
Preferred Qualifications:
- Venture-backed, start-up experience
- Prior Customer Success experience with public sector clients