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Work From Home Remote Customer Success Jobs in Silver Spring, MD

EverDriven

Customer Success Manager

Washington, DC · Remote

The Customer Success Manager is essential for driving growth and supporting customers and school ... Position will be remote/WFH and requires up to 33% travel Benefits: * Medical, Dental, Vision ...

New

HMG Careers

Work From Home Sales Specialist

Chantilly, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Linthicum, MD · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Ashburn, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Largo, MD · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Landover, MD · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Ashburn, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

All JobsCustomer Success JobsWork From Home Remote Customer Success JobsWork From Home Remote Customer Success Jobs in Silver Spring, MD

Work From Home Remote Customer Success information

See Silver Spring, MD salary details

$33.6K

$85.9K

$144.7K

How much do work from home remote customer success jobs pay per year?

As of Aug 28, 2026, the average yearly pay for work from home remote customer success in Silver Spring, MD is $85,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $102,300.00 per year, depending on experience, location, and employer.

What is the difference between Work From Home Remote Customer Success vs Work From Home Remote Customer Support?

AspectWork From Home Remote Customer SuccessWork From Home Remote Customer Support
Primary FocusBuilding long-term client relationships and ensuring product adoptionProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTechnical troubleshooting, problem-solving, communication
Work EnvironmentProactive engagement, account management toolsReactive support, help desk software
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, IT skills

While both roles involve remote customer interaction, Customer Success focuses on proactive relationship management and product adoption, whereas Customer Support emphasizes reactive problem resolution. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What job categories do people searching Work From Home Remote Customer Success jobs in Silver Spring, MD look for?

The top searched job categories for Work From Home Remote Customer Success jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Work From Home Remote Customer Success jobs?

Cities near Silver Spring, MD with the most Work From Home Remote Customer Success job openings:

Work From Home Remote Customer Success jobs near you
Infographic showing various Work From Home Remote Customer Success job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $85,870 per year, or $41.3 per hour.

Team Supervisor | Work From Home | Remote Client Services & Leadership

Baltimore, MD • On-site, Remote

AO Globe Life
Insurance Services • 1 - 5K employees
Learn more about AO Globe Lifeexternal

Full-time

Medical, Life

Posted 2 days ago

New

Job description

Team Supervisor / Work From Home / Remote Client Services & Leadership
Globe Life AO | 100% Remote | U.S. Applicants | Flexible Schedule | Leadership DevelopmentLead From Home. Develop People. Build Your Future.
Are you a motivated team leader, supervisor, customer-service professional, or sales professional looking for a career where you can develop people, serve clients, and grow professionally-all from home?
Globe Life AO is expanding our virtual organization and seeking driven professionals to join us as Remote Team Supervisors.
In this role, you'll combine client service, consultative insurance sales, coaching, mentorship, recruiting, and team development. You'll lead by example while helping developing representatives strengthen their skills, improve performance, and advance professionally.
• 100% Remote / Work From Home
• Flexible Scheduling
• Weekly Performance-Based Compensation
• Qualified Client Opportunities Provided
• No Traditional Cold Calling
• Leadership & Performance Bonuses
• Training & One-on-One Mentorship
• Renewal & Residual Income Opportunities
• Leadership & Management AdvancementWhat You'll Do
👥 Lead, Coach & Develop Your Team
As a Team Supervisor, you'll help build a professional, accountable, and high-performing virtual team.
  • Recruit, onboard, mentor, and support developing representatives
  • Help team members establish performance and development goals
  • Conduct virtual coaching, training, and development sessions
  • Strengthen team communication, client-service, and consultative sales skills
  • Track activity and performance to identify coaching opportunities
  • Provide constructive feedback and individualized support
  • Encourage accountability, consistency, and professional growth
  • Recognize accomplishments and reinforce positive performance
  • Help develop future trainers, mentors, and team leaders
  • Foster a collaborative and supportive virtual team culture
🤝 Serve Clients & Lead by Example
You'll also maintain firsthand knowledge of the client experience by working directly with individuals and families.
Responsibilities may include:
  • Conduct virtual consultations through Zoom and phone
  • Connect with clients who have requested information regarding available benefits
  • Ask questions to understand individual and family needs
  • Explain available life, accident, and supplemental health insurance options
  • Recommend appropriate solutions based on client needs
  • Answer questions clearly and professionally
  • Guide eligible clients through applications and enrollment
  • Conduct policy reviews and provide ongoing service
  • Assist with beneficiary updates and policy-related questions
  • Maintain accurate digital client documentation
📊 Performance & Team Development
Great supervision is about helping people improve-not simply tracking numbers.
You'll work with your team to:
  • Establish measurable goals and expectations
  • Monitor individual and team activity
  • Identify performance trends
  • Develop strategies for improvement
  • Coach representatives through challenges
  • Encourage consistent follow-up and accountability
  • Support representatives in achieving professional goals
  • Participate in leadership meetings and advanced development sessions
  • Maintain high standards for professionalism, ethics, and client service
📞 Qualified Client Opportunities - No Traditional Cold Calling
Representatives connect with individuals who have requested information about available benefits.
This allows you and your team to focus on:
Connect → Understand → Educate → Recommend → Enroll → Serve
There is no requirement to purchase leads.
💰 Weekly Performance-Based Compensation
This is a commission-based independent contractor opportunity rather than a guaranteed hourly or salaried supervisor position.
Compensation opportunities may include:
  • Weekly commission-based compensation
  • Personal production income
  • Performance bonuses
  • Leadership incentives
  • Team-based compensation when applicable
  • Renewal and residual income opportunities
  • Additional recognition and performance incentives

There is no fixed earnings cap on commission-based production. Actual earnings vary based on individual and team activity, production, performance, and results.
🏠 100% Work From Home
Lead your team and serve clients through a fully virtual business environment.
Your work may include:
  • Zoom client consultations
  • Virtual team meetings
  • Online coaching sessions
  • Digital enrollment systems
  • Remote training and workshops
  • Leadership-development meetings
  • Virtual collaboration with other leaders

Enjoy the flexibility of remote work while building the discipline and leadership skills needed to manage a successful team.
📚 Leadership Training & Mentorship
You don't need previous insurance management experience to be considered.
AO provides ongoing professional development that may include:
  • Team leadership
  • Coaching and mentorship
  • Recruiting and onboarding
  • Performance management
  • Goal setting and accountability
  • Client relationship management
  • Consultative sales development
  • Communication and presentation skills
  • Virtual leadership
  • Business-building fundamentals
  • Advanced leadership development

You'll also receive mentorship from experienced leaders as you develop your own management capabilities.
🎓 Insurance Licensing
Because this position involves insurance products, representatives must hold or obtain the appropriate state Life & Health Insurance License before performing activities that require licensing.
Licensing guidance and support are provided.
Previous insurance experience is not required.
♥ Benefits & Professional Support
Qualifying representatives may have access to:
  • Medical insurance reimbursement opportunities
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • Renewal and residual income opportunities
  • Professional coaching and mentorship
  • Leadership-development programs
  • Union representation where applicable
  • Virtual business tools and technology

Eligibility and qualification requirements may apply.Performance Rewards & Recognition
Strong performance may provide opportunities to qualify for:
  • Company-sponsored incentive travel
  • Leadership conferences and conventions
  • Performance bonuses
  • Achievement awards
  • Team recognition
  • Professional-development events
  • Additional leadership incentives
📈 Build a Long-Term Leadership Career
This opportunity is designed for professionals interested in developing beyond individual production.
Potential advancement may include:
Team Supervisor → Management → Senior Leadership → Agency Development
Advancement is based on performance, consistency, professional development, team growth, and demonstrated leadership ability-not simply tenure.Who We're Looking For
You may be a strong fit if you demonstrate:
  • Strong leadership or leadership potential
  • Excellent verbal and written communication
  • Ability to coach, motivate, and develop others
  • Customer-service and relationship-building skills
  • Self-motivation and personal accountability
  • Strong organization and time management
  • Goal-oriented and performance-focused mindset
  • Effective problem-solving and critical-thinking skills
  • Confidence providing constructive feedback
  • Professionalism, integrity, and sound judgment
  • Comfort working and leading virtually
  • Ability to work independently while supporting a team
  • Coachability and commitment to continuous improvement

Experience in customer service, sales, operations, recruiting, retail management, hospitality management, healthcare, financial services, account management, training, entrepreneurship, or team leadership can transfer well to this opportunity.
Previous supervisory or management experience is preferred but not required for candidates who demonstrate strong leadership potential.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have access to a reliable computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable using Zoom and web-based business applications
  • Be willing to participate in ongoing training and leadership development
  • Hold or be willing and able to obtain the appropriate state Life & Health Insurance License
💻 Virtual Interview Process
Qualified candidates will first receive information explaining the career opportunity, compensation structure, licensing requirements, training program, client process, and leadership-development pathway.
Candidates interested in moving forward will then have the opportunity to participate in a live virtual interview through Zoom with our hiring team.Ready to Lead From Home?
If you're ready to develop people, serve working families, build a high-performing team, and create a long-term leadership career without the traditional office commute, we'd like to hear from you.
Apply today with your updated resume to be considered for our Work-From-Home Team Supervisor opportunity with Globe Life AO.Lead From Home. Develop People. Serve Families. Build Your Future. 🚀

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