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K12 Customer Service Jobs (NOW HIRING)

Chartwells K12

FOOD SERVICE WORKER (PART TIME)

Orinda, CA · On-site

$16.50 - $20/hr

Prior food service and customer service experience is required. * Perks: Willing to train, free ... Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they ...

Acosta

K12 Sales Team

Tampa, FL · On-site

$72K - $85K/yr

As a K12 Sales Team member, you will play a crucial role in promoting and selling our client ... customer service. Responsibilities * Operator Contact: 70% of time allocation. Make, obtain, and ...

Acosta

K12 Sales Team

Tampa, FL · On-site

As a K12 Sales Team member, you will play a crucial role in promoting and selling our client ... excellent customer service. CORE Foodservice is a part of Acosta Group - a collective of the ...

Chartwells K12

FOOD SERVICE WORKER (PART TIME)

River Falls, WI · On-site

$15.25 - $18.50/hr

Prior food service and customer service experience is preferred. * Perks: Willing to train, nights ... Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they ...

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K12 Customer Service information

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How much do k12 customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for k12 customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a K12 customer service representative, and why are they important?

To excel in K12 Customer Service, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and basic educational platforms is typically required. Patience, empathy, and active listening are standout soft skills for addressing the needs of students, parents, and educators. These skills ensure efficient resolution of issues and foster positive relationships, which are vital for supporting the educational mission.

What are the most common challenges faced by K12 customer service representatives, and how can they be managed effectively?

K12 Customer Service representatives often encounter challenges such as managing high call volumes during peak school enrollment periods, addressing concerns from parents or guardians with diverse needs, and navigating complex school policies or district-specific procedures. Effective time management, strong communication skills, and a thorough understanding of educational processes are key to overcoming these challenges. Many teams provide ongoing training, peer support, and access to knowledge bases, which help representatives respond confidently and efficiently to inquiries while maintaining a positive experience for students and families.

What is the difference between K12 Customer Service vs K12 Administrative Assistant?

AspectK12 Customer ServiceK12 Administrative Assistant
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative or clerical experience
Work EnvironmentSchool offices, student support centersSchool administrative offices, front desk
Employer & Industry UsageSchool districts, educational institutionsSchool districts, administrative departments
Common Search & ComparisonCustomer interaction, support rolesAdministrative support, clerical tasks

While both roles are essential in K12 education settings, K12 Customer Service focuses on assisting students, parents, and staff with inquiries and support, whereas K12 Administrative Assistants handle clerical tasks, scheduling, and office management. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What is K12 customer service?

K12 customer service refers to the support and assistance provided to students, parents, and educators involved with kindergarten through 12th grade (K-12) educational programs. This service typically helps with enrollment, technical issues, academic inquiries, and guidance on using online learning platforms. K12 customer service representatives play a crucial role in ensuring a smooth educational experience by resolving problems and answering questions promptly. They may communicate through phone, email, or live chat, depending on the institution's resources.
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What cities are hiring for K12 Customer Service jobs?

Cities with the most K12 Customer Service job openings:

What states have the most K12 Customer Service jobs?

States with the most job openings for K12 Customer Service jobs include:

What job categories do people searching K12 Customer Service jobs look for?

The top searched job categories for K12 Customer Service jobs are:

K12 Customer Service jobs near you
Infographic showing various K12 Customer Service job openings in the United States as of August 2026, with employment types broken down into 57% Full Time, and 43% Part Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

FOOD SERVICE WORKER/CASHIER (PART TIME)

Chartwells K12

Westphalia, MI • On-site

$12.50 - $15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Chartwells School Dining Services rating

5.5

Company rating: 5.5 out of 10

Based on 230 frontline employees who took The Breakroom Quiz

52nd of 68 rated caterers

Job description

  • We are hiring immediately for part time FOOD SERVICE WORKER/CASHIER positions.
  • Location: Pewamo Westphalia Community Schools - 5101 South Clintonia Road, Westphalia, MI 48894. Note: online applications accepted only.
  • Schedule: Part time schedules; Days may vary, 8:00 AM to 1:00 PM, hours may vary. More details upon interview. 
  • Requirement: Previous food service and customer service experience is preferred, but not required. 
  • Pay Range:  $15.00 per hour to $18.00 per hour.
    *Internal Employee Referral Bonus Available

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1547228.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg


Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!


Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

Job Summary


Summary: Performs cashiering duties, including general food service work. Maintains sanitation standards in the preparation, service and dining room facilities.
Essential Duties and Responsibilities:

  • Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables. Weighs and measures designated ingredients.
  • Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards. Distributes supplies, utensils and portable equipment.
  • Stores foods in designated areas in accordance with wrapping, dating, and food safety and rotation procedures.
  • Cleans work areas, equipment and utensils.
  • Ensures compliance with sanitation and safety requirements.
  • Uses approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Serves customers in a friendly, efficient manner following outlined steps of service.
  • Interacts with customers and resolves customer complaints in a friendly, service-oriented manner.
  • Relays relevant information to supervisor.
  • Performs sales transactions.
  • Enters sales into the cash register to ensure purchases are accurately recorded.
  • Makes change, accepts declining balance cards and other acceptable forms of payment.
  • Issues receipts to customers.
  • Follows standard procedures for issuing cash refunds.
  • Responsible for all assigned change funds and cash receipts, ensuring that cash drawer is in compliance with overage/shortage standards.
  • Replenishes condiments, beverages and general supplies while maintaining service area cleanliness.
  • Performs other duties as assigned.

Associates at Chartwells K-12 are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf will be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year. 

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis.

Chartwells K-12 maintains a drug-free workplace.

What Chartwells School Dining Services employees say

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About Chartwells School DIning Services

Sourced by ZipRecruiter

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Oak Park, MI, US

View All Chartwells School DIning Services Jobs