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K12 Customer Service Jobs (NOW HIRING)

Acxion

$65 - $85/hr

Achieve K12 related sales through targeted objective planning, which consists of a combination of ... customer service issues. * Able to drive vehicle for long periods of time to and from accounts.

Acxion

Segment Specialist - K12

Franklin Lakes, NJ · On-site

$65K - $85K/yr

Achieve K12 related sales through targeted objective planning, which consists of a combination of ... customer service issues. * Able to drive vehicle for long periods of time to and from accounts.

Acxion

Segment Specialist - K12

Phoenix, AZ · On-site

Achieve K12 related sales through targeted objective planning, which consists of a combination of ... customer service issues. * Able to drive vehicle for long periods of time to and from accounts.

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K12 Customer Service information

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How much do k12 customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for k12 customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is K12 customer service?

K12 customer service refers to the support and assistance provided to students, parents, and educators involved with kindergarten through 12th grade (K-12) educational programs. This service typically helps with enrollment, technical issues, academic inquiries, and guidance on using online learning platforms. K12 customer service representatives play a crucial role in ensuring a smooth educational experience by resolving problems and answering questions promptly. They may communicate through phone, email, or live chat, depending on the institution's resources.

What are the most common challenges faced by K12 customer service representatives, and how can they be managed effectively?

K12 Customer Service representatives often encounter challenges such as managing high call volumes during peak school enrollment periods, addressing concerns from parents or guardians with diverse needs, and navigating complex school policies or district-specific procedures. Effective time management, strong communication skills, and a thorough understanding of educational processes are key to overcoming these challenges. Many teams provide ongoing training, peer support, and access to knowledge bases, which help representatives respond confidently and efficiently to inquiries while maintaining a positive experience for students and families.

What are the key skills and qualifications needed to thrive as a K12 customer service representative, and why are they important?

To excel in K12 Customer Service, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and basic educational platforms is typically required. Patience, empathy, and active listening are standout soft skills for addressing the needs of students, parents, and educators. These skills ensure efficient resolution of issues and foster positive relationships, which are vital for supporting the educational mission.

What is the difference between K12 Customer Service vs K12 Administrative Assistant?

AspectK12 Customer ServiceK12 Administrative Assistant
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; administrative or clerical experience
Work EnvironmentSchool offices, student support centersSchool administrative offices, front desk
Employer & Industry UsageSchool districts, educational institutionsSchool districts, administrative departments
Common Search & ComparisonCustomer interaction, support rolesAdministrative support, clerical tasks

While both roles are essential in K12 education settings, K12 Customer Service focuses on assisting students, parents, and staff with inquiries and support, whereas K12 Administrative Assistants handle clerical tasks, scheduling, and office management. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

More about K12 Customer Service jobs

What cities are hiring for K12 Customer Service jobs?

Cities with the most K12 Customer Service job openings:

What states have the most K12 Customer Service jobs?

States with the most job openings for K12 Customer Service jobs include:

What job categories do people searching K12 Customer Service jobs look for?

The top searched job categories for K12 Customer Service jobs are:

K12 Customer Service jobs near you
Infographic showing various K12 Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CHEF - K12 FOOD SERVICE - ELKINS PARK, PA

Chartwells K12

Elkins Park, PA • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Key responsibilities

  • Provides frontline culinary resources and support.

  • Assists with food cost control, menu planning, purchasing, and ensures food quality guidelines are followed.

  • Produces and executes catering events.

Chartwells School Dining Services rating

5.4

Company rating: 5.4 out of 10

Based on 234 frontline employees who took The Breakroom Quiz

54th of 68 rated caterers

Job description

Salary:  $50000 - $60000

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

Job Summary

Summary: As a Chef, you will ensure client and customer service satisfaction is attained by providing culinary resources and support. You may be responsible for managing the departments scheduling, discipline, and/or hiring.  You may assist the Executive Chef and/or Sous Chef in developing new menus, recipes, and ordering. This is an exciting opportunity for an energetic, entrepreneurial Culinary professional.

Essential Duties and Responsibilities:

  • Provides frontline culinary resources and support.
  • Assists with food cost control, menu planning, purchasing, and ensures food quality guidelines are followed.
  • Assists with planning and creating menus.
  • Produces and executes catering events.
  • Rolls out new culinary programs in conjunction with marketing and culinary team.
  • Assists with managing cost controls and control expenditures for the account.
  • Performs other duties as assigned.

Qualifications:

  • 1 to 3 years of culinary management experience.
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
  • Hands-on chef experience is required.
  • Extensive catering experience is preferred.
  • High volume batch cooking and complex food service operations experience is preferred.
  • Comprehensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
  • ServSafe Certification is preferred.
  • Computer skills and knowledge of MS Office products including Excel.
  • Associate’s degree in Culinary Arts is preferred.

Apply to Chartwells Schools today!

Chartwells Schools is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Chartwells K-12 maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Chartwells K-12 are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wpcontent/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Req ID:  1537936

Chartwells K12 

JENNIFER HILL

 [[req_classification]] 

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