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Junior Service Engineer Jobs (NOW HIRING)

ActioNet

Junior Service Desk Technician

Washington, DC

$20 - $24/hr

... customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...

Hitachi, Ltd.

Service Engineer

Raleigh, NC · On-site

Support local functional acceptance testing and general service coordination activities * Assist with system-focused training for internal junior engineers and customers * Collaborate with peers ...

Hitachi

Service Engineer

Raleigh, NC · On-site

Support local functional acceptance testing and general service coordination activities * Assist with systemfocused training for internal junior engineers and customers * Collaborate with peers ...

ActioNet

Junior Service Desk Technician

Washington, DC

$20 - $24/hr

... customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...

Glaukos

Field Service Engineer III

San Clemente, CA · Remote

Train and mentor junior field service engineers, sharing technical expertise and best practices. * Develop and deliver training programs for customers to enhance their understanding of our products.

Glaukos

Field Service Engineer III

San Clemente, CA · On-site

Train and mentor junior field service engineers, sharing technical expertise and best practices. * Develop and deliver training programs for customers to enhance their understanding of our products.

Glaukos

Field Service Engineer III

San Clemente, CA · Remote

Train and mentor junior field service engineers, sharing technical expertise and best practices. * Develop and deliver training programs for customers to enhance their understanding of our products.

Semiserve

Field Service Engineer

Atlanta, GA

Senior Field Service Engineer - Relay & Electrical Testing (Low Voltage) Job Summary: The Senior ... Mentor junior technicians and provide technical guidance in the field * Prepare and review detailed ...

Catalyx

Service Engineer 2

Newtown, PA · On-site

Begins developing specialization in specific platforms, technologies, and projects and may offer guidance to junior engineers. Contributes to improving knowledge base articles, service tools, and ...

Rheosense

Senior Field Service Engineer

San Ramon, CA · On-site

$100K - $130K/yr

This position leads complex installations, diagnostics, and service operations while mentoring junior engineers and contributing to continuous improvement initiatives. The ideal candidate brings deep ...

Amat

Field Service Engineer

Boise, ID · On-site

$31 - $42.40/hr

Train and mentor junior Field Service Engineers [Customer Engineers] * Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems

RheoSense

Senior Field Service Engineer

San Ramon, CA · On-site

$100K - $130K/yr

This position leads complex installations, diagnostics, and service operations while mentoring junior engineers and contributing to continuous improvement initiatives. The ideal candidate brings deep ...

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All JobsJunior Service Engineer Jobs

Junior Service Engineer information

See salary details

$33.5K

$71.8K

$109.5K

How much do junior service engineer jobs pay per year?

As of Jun 11, 2026, the average yearly pay for junior service engineer in the United States is $71,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $80,000.00 per year, depending on experience, location, and employer.

What is the difference between Junior Service Engineer vs Service Technician?

AspectJunior Service EngineerService Technician
Required CredentialsDiploma or degree in engineering or technical field, certifications varyTechnical diploma or certification, often specialized in specific equipment
Work EnvironmentField service, client sites, or workshops, involving troubleshooting and installationField or workshop-based, focusing on maintenance and repair of equipment
Employer & Industry UsageManufacturing, HVAC, electronics, and industrial sectorsElectronics, appliances, HVAC, and industrial machinery sectors

Junior Service Engineers and Service Technicians often share similar roles in maintenance and repair. The main difference lies in the scope: Junior Service Engineers typically have a broader engineering background and may handle more complex troubleshooting, while Service Technicians focus on specific equipment repairs and routine maintenance. Both roles are essential in technical service industries and often require similar certifications and work environments.

What are the key skills and qualifications needed to thrive as a Junior Service Engineer, and why are they important?

To thrive as a Junior Service Engineer, you need a solid understanding of engineering fundamentals, troubleshooting skills, and a relevant technical diploma or degree. Familiarity with diagnostic tools, maintenance software, and industry-standard certifications such as CompTIA A+ or vendor-specific credentials is often required. Strong problem-solving ability, effective communication, and a customer-focused attitude set standout candidates apart. These skills and qualifications are crucial for efficiently resolving technical issues, ensuring customer satisfaction, and supporting the reliability of service operations.

What does a Junior Service Engineer do?

A Junior Service Engineer assists in installing, maintaining, and repairing technical equipment or machinery. They typically work under the supervision of senior engineers, helping to troubleshoot issues, perform routine maintenance, and provide customer support. This role often involves traveling to client sites, documenting service activities, and learning new systems and technologies. Junior Service Engineers play a key role in ensuring equipment runs smoothly and efficiently while gaining valuable hands-on experience in the field.

What are the common challenges faced by Junior Service Engineers in their first year, and how can they overcome them?

Junior Service Engineers often encounter challenges such as adapting to a fast-paced environment, troubleshooting unfamiliar equipment, and balancing multiple service requests. Building strong communication skills and seeking guidance from experienced team members can help overcome these hurdles. Proactively learning about the company's products, following standard operating procedures, and embracing feedback are key strategies for success in the initial stages of the role.
What cities are hiring for Junior Service Engineer jobs? Cities with the most Junior Service Engineer job openings:
What are the most commonly searched types of Service Engineer jobs? The most popular types of Service Engineer jobs are:
What states have the most Junior Service Engineer jobs? States with the most job openings for Junior Service Engineer jobs include:
Junior Service Engineer jobs near you
Infographic showing various Junior Service Engineer job openings in the United States as of June 2026, with employment types broken down into 93% Full Time, 2% Part Time, 3% Contract, and 2% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $71,799 per year, or $34.5 per hour.
Junior Service Desk Technician

Junior Service Desk Technician

ActioNet, Inc.

Washington, DC • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Description
Location: Washington, D.C.
Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust
ActioNet is seeking a seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry-level role provides first-line technical support to end-users, assisting with hardware, software, network, and other IT-related issues. The ideal candidate will have 1-3 years of experience, strong communication skills, a basic understanding of IT systems, and a passion for problem-solving in a fast-paced environment.
Hourly Rate $20-$24
Key Responsibilities
• Serve as the initial point of contact for all IT support requests via phone, email, chat, or ticketing system
• Diagnose and resolve basic technical issues related to hardware, software, network connectivity, printers, and mobile devices
• Escalate complex or unresolved incidents to Tier 2 or appropriate support teams per escalation protocols
• Document all support interactions in the ticketing system with clear, accurate, and timely updates
• Assist in user account creation, password resets, and access management in Active Directory and other platforms
• Help end users with troubleshooting VPN connections such as Zscaler
• Follow standard operating procedures for common support requests and troubleshooting
• Share new issues and solutions in the knowledge base to support team learning
• Provide excellent customer service by maintaining a professional and empathetic approach in all interactions
• Participate in team meetings, training sessions, and knowledge sharing to improve skills and service delivery
Minimum Qualifications
• Bachelor's degree or equivalent experience (Computer Science, IT, or related field preferred)
• 1-3 years of experience in a technical support or help desk role
• Basic knowledge of Windows 10/11 and/or macOS, Microsoft Office Suite, and general IT hardware
• Familiarity with ServiceNow or other ticketing systems
• Strong communication, problem-solving, and interpersonal skills
• Ability to prioritize and manage time effectively in a dynamic environment
Preferred Qualifications
• CompTIA A+, ITIL Foundations, or other relevant IT certifications
• Experience supporting remote users or working in a multi-location organization
• Exposure to Active Directory, Office 365, VPN, and remote desktop tools
• Basic knowledge of ITIL, ITSM frameworks, or MSP environments
• Familiarity with Microsoft Intune, Azure Portal, or Entra ID
Work Environment
• May require occasional work outside normal business hours, including weekends or holidays, to support critical incidents or projects
• Position is onsite based on business needs
• Standard hours of operation are 7:00am-6:00pm EST, Monday through Friday
ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!
Core Capabilities:
  • Advanced and Managed IT Services
  • Agile Software Development
  • DevSecOps
  • Cybersecurity
  • Health IT
  • C4ISR & SIGINT
  • Data Center Engineering & Operations
  • Engineering & Installation

Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
  • Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
  • Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
  • Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full-Time Employees are eligible to participate in our ActioNet's Benefits Program:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and AD&D Insurance
  • 401(k) Savings Plan
  • Education and Professional Training

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