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Junior Helpdesk Jobs in Rome, GA (NOW HIRING)

Piedmont Healthcare

CT Tech II, Days

Cartersville, GA · On-site

... help doctors diagnose and treat patients. CT Technologists perform diagnostic Computerized ... Acts as a mentor for students and junior technologists. * Ensures department meets all regulatory ...

Shaw Industries Inc

Controls Automation Engineer

Calhoun, GA · On-site

$73K - $97K/yr

In this role, you won't just maintain systems... you'll help shape the future of how we manufacture ... Directs and supports electricians, junior AEs, and other plant staff in troubleshooting and ...

Farmers Home Furniture

Delivery Assistant

Rome, GA · On-site

$11.75 - $14.50/hr

M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a ... Requirements MINIMUM QUALIFICATIONS Jr. High School Diploma; six months experience in distribution ...

Farmers Home Furniture

Delivery Assistant

Dalton, GA · On-site

$13.25 - $16.50/hr

M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a ... Requirements MINIMUM QUALIFICATIONS Jr. High School Diploma; six months experience in distribution ...

Farmers Home Furniture

Delivery Assistant

Rome, GA

$11.75 - $14.50/hr

M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a ... Requirements MINIMUM QUALIFICATIONS Jr. High School Diploma; six months experience in distribution ...

Farmers Home Furniture

Delivery Assistant

Rome, GA · On-site

$11.75 - $14.50/hr

M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a ... MINIMUM QUALIFICATIONS Jr. High School Diploma; six months experience in distribution or warehouse ...

Farmers Home Furniture

Delivery Assistant

Dalton, GA · On-site

$13.25 - $16.50/hr

M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a ... MINIMUM QUALIFICATIONS Jr. High School Diploma; six months experience in distribution or warehouse ...

Farmers Home Furniture

Delivery Assistant

Dalton, GA

$13.25 - $16.50/hr

M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a ... Requirements MINIMUM QUALIFICATIONS Jr. High School Diploma; six months experience in distribution ...

Farmers Home Furniture

Delivery Assistant

Calhoun, GA · On-site

$13.25 - $16.50/hr

M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a ... MINIMUM QUALIFICATIONS Jr. High School Diploma; six months experience in distribution or warehouse ...

Farmers Home Furniture

Delivery Assistant

Calhoun, GA · On-site

$13.25 - $16.50/hr

M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a ... Requirements MINIMUM QUALIFICATIONS Jr. High School Diploma; six months experience in distribution ...

Farmers Home Furniture

Delivery Assistant

Calhoun, GA

$13.25 - $16.50/hr

M.E. values: Helping others, developing Ordinary people to do extraordinary things, being a ... Requirements MINIMUM QUALIFICATIONS Jr. High School Diploma; six months experience in distribution ...

ABB

Senior Project Engineer

GA · Remote

$101K - $132K/yr

Join us and help run what runs the world. This position reports to: Senior Engineering Manager ... Ability to lead and mentor junior engineers in high-pressure situations. * Comfortable with up to ...

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Junior Helpdesk information

See Rome, GA salary details

$12

$23

$33

How much do junior helpdesk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for junior helpdesk in Rome, GA is $23.16, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What job categories do people searching Junior Helpdesk jobs in Rome, GA look for?

The top searched job categories for Junior Helpdesk jobs in Rome, GA are:

What cities near Rome, GA are hiring for Junior Helpdesk jobs?

Cities near Rome, GA with the most Junior Helpdesk job openings:

Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Rome, GA as of June 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $48,176 per year, or $23.2 per hour.

CT Tech II, Days

Piedmont Healthcare

Cartersville, GA • On-site

Full-time

Re-posted 14 days ago

Piedmont Healthcare rating

7.1

Company rating: 7.1 out of 10

Based on 468 frontline employees who took The Breakroom Quiz

378th of 898 rated healthcare providers

Job description

Overview:

Experience the advantages of real career change!

When you join Piedmont, you're not just changing your work environment. We open doors to real change in the lives we touch - especially yours. We're committed to bringing award-winning care to communities across Georgia and celebrating the strength our diversity creates. Together, we're doing big things. One employee, one team, and one community at a time.

Piedmont is a place where your work truly matters-and where you're supported to do your best every day. We offer a collaborative culture, innovative resources, and leadership that is genuinely invested in your growth. With competitive benefits, wellness programs, and opportunities for advancement, you'll have what you need to thrive now and build a strong future.

Monday - Friday 7am - 3:30pm; Rotating call every 5th weekend and one weeknight. Some holiday coverage required.

Responsibilities:

Computed Tomography (CT) Technologists specialize in using ionizing radiation to produce cross-sectional images to help doctors diagnose and treat patients. CT Technologists perform diagnostic Computerized Tomographic examinations in accordance with all prescribed standards under the direct guidance of the supervising Radiologist. CT Technologists provide patient care to all age groups to include neonatal, pediatrics, adult, and geriatrics. Demonstrates ability to perform advance CT imaging (Cardiac and Vascular) and is competent/proficient with cross-sectional anatomy and physiology. Provides more complex technical care necessary to meet identified patient needs.

What you will do

  • Demonstrates competence and proficiency in performing all CT procedures on patients of all age groups. Positions patient, selects the correct protocol, and utilizes all required equipment.
  • Maintains proficiency to perform CT interventional procedures.
  • Accurately follows all established imaging protocols for exam being performed.
  • Performs quality control procedures in accordance with the ACR guidelines.
  • Adhere to the Radiation Safety Policies and the principles of a viable dose reduction program.
  • Provides patient education and communications in accordance with prescribed standards
  • Assist with performing and planning multiple diagnostic procedures in appropriate time sequences.
  • Acts as a mentor for students and junior technologists.
  • Ensures department meets all regulatory requirements.
  • Demonstrates the ability to post-process advance imaging procedures by using applications such as Syngo Via.
  • Must be competent and proficient to position, select correct protocol and utilize imaging equipment on patients of all age groups for radiological exams, when requested.
Qualifications:Education
  • Graduate of an AMA approved Radiologic Technology program or JRCERT accredited hospital-based training program Required
Work Experience
  • 1 year of CT experience Required
Licenses and Certifications
  • ARRT - American Registry of Radiologic Technologists Registered by the American Registry of Radiologic Technology (R) (CT) Upon Hire Required and
  • CT - Computed Tomography Advanced certification by ARRT in Computed Tomography (CT) Upon Hire Required and
  • BCLS - Basic Life Support Upon Hire Required
Business Unit : Company Name: Piedmont Cartersville

What Piedmont Healthcare employees say

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