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Junior Helpdesk Jobs in Reno, NV (NOW HIRING)

Physical Therapist

Carson City, NV · On-site

$80K - $90K/yr

The focus is on delivering high-quality treatment and helping patients achieve optimal recovery and ... Capability to supervise and mentor junior staff * Strong verbal and written communication skills ...

Associate Attorney

Carson City, NV · Hybrid

$110K - $140K/yr

This is best suited for a relatively junior attorney who wants training, mentorship, and growth in a specialized defense-side practice. About Us We are a growing law firm focused on helping employers ...

Engineering Intern

Reno, NV

$16.75 - $21.75/hr

Together, we're driving innovation and helping define the future of the low-voltage linear lighting ... Enrollment as a Junior or Senior in a Bachelor's Degree program in Mechanical Engineering at an ...

Engineering Intern

Reno, NV · On-site

$16.75 - $21.75/hr

Together, we're driving innovation and helping define the future of the low-voltage linear lighting ... Enrollment as a Junior or Senior in a Bachelor's Degree program in Mechanical Engineering at an ...

Engineering Intern

Reno, NV · On-site

$16.75 - $21.75/hr

Together, we're driving innovation and helping define the future of the low-voltage linear lighting ... Enrollment as a Junior or Senior in a Bachelor's Degree program in Mechanical Engineering at an ...

Field Technician

Reno, NV · On-site

$19.75 - $27/hr

Diverse and challenging projects to help build your expertise. RESPONSIBILITIES: * Field Testing ... Share expertise and provide guidance to junior technicians; promote a culture of continuous ...

Helping analysis and evaluation of materials input/output data to reduce defects and improve ... Associate's or Junior College degree in science or engineering field * Experience using ISO 9001 ...

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Junior Helpdesk information

See Reno, NV salary details

$12

$23

$33

How much do junior helpdesk jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for junior helpdesk in Reno, NV is $23.08, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are popular job titles related to Junior Helpdesk jobs in Reno, NV?

For Junior Helpdesk jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Junior Helpdesk jobs in Reno, NV look for?

The top searched job categories for Junior Helpdesk jobs in Reno, NV are:

What cities near Reno, NV are hiring for Junior Helpdesk jobs?

Cities near Reno, NV with the most Junior Helpdesk job openings:

Infographic showing various Junior Helpdesk job openings in Reno, NV as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,013 per year, or $23.1 per hour.

Intern Advantage Program - Southern Pacific Region - Nevada

McCarthy Building Companies, Inc.

Reno, NV

$16.75 - $21.75/hr

Internship

Posted yesterday

New


McCarthy Building Companies rating

8.0

Company rating: 8.0 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

This posting is for 2027 Summer Internship applications only, supporting projects located in Las Vegas, Nevada or Reno, Nevada. 

McCarthy's Project Engineer Internship is a competitive, hands-on opportunity to learn what a career in construction is all about! Interns are assigned to an active project within their geographic region and report to the Project Manager or Assistant Project Manager on-site. During the internship, tasks are assigned to help the intern gain exposure to the building process and apply their engineering and leadership skills to real world situations.

Due to the high volume of applications received, we are unable to contact each applicant individually regarding the status of their application. We are unable to accept phone calls about application statuses at this time. We appreciate your patience as we review each application and respond accordingly.  
Real Experience. Real Results.
Intern duties are dependent on education and skill level, as well as status of the project, and may include the following:
Position Responsibilities: 

  • Assist team with General Contract and Subcontract administration
  • Exposure to Construction Scheduling
  • Material & Equipment – procurement and expediting
  • Mechanical, electrical and piping systems coordination
  • Shop drawing and submittal review and coordination
  • Participation in and documentation of project coordination meetings
  • Research and suggest options on construction means, methods and equipment
  • Maintenance of As-Built plans
  • Exposure to and monitoring of quality control - field and shop
  • Monitor and document job-site safety and accident prevention

Position Qualifications: 

  • Students with Sophomore or Junior standing currently working towards a Bachelor's degree in Construction Management, Construction Engineering, Civil Engineering, Electrical Engineering, Mechanical Engineering, or related major
  • Valid interest in pursuing a career in Construction/Project Management required
  • General knowledge of construction principles/processes
  • Willingness to relocate and/or commute for the internship duration required. 
McCarthy is proud to be an equal opportunity employer, including disability and protected veteran status.
 
 

What McCarthy Building Companies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About McCarthy Building

Sourced by ZipRecruiter

McCarthy Building, headquartered in Saint Louis, MO, US, is a leading construction company primarily offering general contracting, design-build and construction management services throughout the United States. Its prominent industry presence can be explored in detail on its official website, mccarthy.com. Founded in 1864, the company has built a robust legacy marked by significant contributions to the U.S. construction industry. McCarthy Building engages a broad range of sectors, including healthcare, education, commercial, renewable energy, and advanced technology.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1864

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