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Junior Helpdesk Jobs in Boca Raton, FL (NOW HIRING)

Catch Health

Jr. IT Technician

Fort Lauderdale, FL · On-site

$20.50 - $28/hr

The Jr. IT Technician provides remote Help Desk support to internal staff, troubleshooting desktop applications and hardware issues while maintaining detailed work logs and technical documentation.

New

VITAS Healthcare

Vitas Junior Representative

Deerfield Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You're passionate about helping others and hungry to learn a meaningful, evolving business. If you're a motivated professional who wants to grow into a mission-aligned career, you'll find the tools ...

VITAS Healthcare

Vitas Junior Representative

Deerfield Beach, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You're passionate about helping others and hungry to learn a meaningful, evolving business. If you're a motivated professional who wants to grow into a mission-aligned career, you'll find the tools ...

DermaVe Spa

Junior Registered Nurse

Delray Beach, FL · On-site

$19 - $25/hr

Junior Registered Nurse (RN) - Medical Spa Job Type * Full-Time Pay Range * $19-$25 per hour ... helping clients feel confident and refreshed. Even if you're new to medical aesthetics, you'll ...

Junior Achievement South Florida

Job Developer

Coconut Creek, FL · On-site

$17.25 - $22.50/hr

  • Medical

  • Vision

  • Retirement

... about Junior Achievement of South Florida, visit www.JASouthFlorida.org. Follow JA on social media @jasouthflorida. Love connecting people to opportunity? Become our next Job Developer and help ...

micro1 AI

AI Training Specialist - Physics

Boca Raton, FL · On-site +1

$80 - $150/hr

... Junior professor) to participate in a high-impact project supporting a customer in the science and technology sector. In this role, you'll apply your expertise to help train next-generation AI ...

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Junior Helpdesk information

See Boca Raton, FL salary details

$11

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How much do junior helpdesk jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for junior helpdesk in Boca Raton, FL is $21.52, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $24.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a junior helpdesk?

To thrive as a Junior Helpdesk, you need a basic understanding of computer hardware, software troubleshooting, and customer support, often supported by a relevant IT certification or coursework. Familiarity with ticketing systems like Jira or ServiceNow, as well as remote access tools, is typically required. Strong communication, patience, and problem-solving abilities set outstanding candidates apart. These skills ensure efficient resolution of user issues and help maintain smooth IT operations within an organization.

What is a junior helpdesk?

Junior Helpdesk roles involve providing first-level technical support to users experiencing issues with their computers, software, or network systems. Responsibilities typically include answering support tickets, troubleshooting basic IT problems, and escalating more complex issues to senior staff. Junior Helpdesk professionals also assist with setting up new equipment, maintaining records, and offering guidance to users to resolve common technical problems. This entry-level position is a great starting point for those seeking a career in IT support.

What is the difference between Junior Helpdesk vs Helpdesk Technician?

AspectJunior HelpdeskHelpdesk Technician
Required CredentialsHigh school diploma or equivalent; some certifications (e.g., CompTIA A+)High school diploma; often holds certifications like CompTIA A+ or Network+
Work EnvironmentEntry-level support in IT departments, helpdesk support centersSimilar environment, providing technical support to end-users
Employer & Industry UsageCommon in IT support teams across various industriesStandard role in IT service desks, customer support, and internal tech teams

The main difference between Junior Helpdesk and Helpdesk Technician lies in experience level and scope. Junior Helpdesk roles are typically entry-level, focusing on basic troubleshooting and support, while Helpdesk Technicians may have more experience and handle more complex issues. Both roles are essential in IT support, often overlapping in responsibilities but distinguished by skill level and experience.

What are some common challenges faced by junior helpdesk professionals, and how can they effectively address them?

Junior Helpdesk professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and balancing multiple tasks at once. To address these challenges, it's important to develop strong organizational and time management skills, actively seek guidance from more experienced team members, and continuously expand technical knowledge through training and documentation. Maintaining clear communication with users and collaborating closely with IT colleagues also helps ensure timely and effective problem resolution.

What are the most commonly searched types of Helpdesk jobs in Boca Raton, FL?

The most popular types of Helpdesk jobs in Boca Raton, FL are:

What are popular job titles related to Junior Helpdesk jobs in Boca Raton, FL?

For Junior Helpdesk jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Junior Helpdesk jobs in Boca Raton, FL look for?

The top searched job categories for Junior Helpdesk jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Junior Helpdesk jobs?

Cities near Boca Raton, FL with the most Junior Helpdesk job openings:

Junior Helpdesk jobs near you
Infographic showing various Junior Helpdesk job openings in Boca Raton, FL as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Temporary. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,696 per year, or $22 per hour.

Jr. IT Technician

Catch Health

Fort Lauderdale, FL • On-site

$20.50 - $28/hr

Temporary

Posted yesterday

New

Job description

Description:

At Catch Coverage, we’re more than an Insurance organization; we're a team of dedicated, compassionate professionals united by a mission to improve lives and elevate the customer experience. When you join us, you become part of a forward-thinking, customer-focused culture that invests in your growth, supports your well-being, and empowers you to make a meaningful impact on people’s everyday lives.

If you're ready to advance your career in a dynamic, innovative, and genuinely supportive environment, apply today and discover why Catch Coverage is shaping the future of Insurance.


Job Position: Jr. IT Technician (Temporary/Seasonal)


Job Location: Fort Lauderdale, FL


Classification: Temporary/Seasonal Employee (1 opening)


Duration: This is a 6-month temporary position.


PURPOSE OF THE JOB:

The Jr. IT Technician provides remote Help Desk support to internal staff, troubleshooting desktop applications and hardware issues while maintaining detailed work logs and technical documentation. This role works closely with the support team's ticketing and monitoring software to identify and resolve issues before they cause downtime and may be pulled into projects as a resource when needed. We're looking for a well-rounded, responsible, and professional teammate with strong technical aptitude who is highly responsive to staff needs. This role supports our peak insurance season and will conclude when seasonal demand decreases. This is not a permanent role and there is no guarantee of continued employment beyond the temporary period.


RESPONSIBILITIES:

• Provide remote Help Desk support for internal staff

• Troubleshoot various desktop applications

• Work with ticketing and monitoring software to create detailed work logs and technical documentation

• Work with monitoring software to coordinate service requests and identify and resolve issues before downtime occurs

• Support project work as a resource when needed, in addition to core support duties

• Work effectively in a team environment, staying responsive, accountable, and professional

Requirements:

• Minimum of one (1) year of experience in a help desk or IT support role

• The capacity to learn existing and emerging technologies

• Superior organizational, communication, problem-solving, and analytical skills

• The ability to install, upgrade, repair, move, and replace desktops, laptops, and peripherals

• Strong experience troubleshooting and resolving hardware, software, systems, and network issues

• The ability to provide technical support and problem resolution for unfamiliar software and hardware

• The drive to take on new challenges and tasks without waiting to be told what to do next

• Great communication and customer service skills

• Basic knowledge of Windows 10, Windows 11, and Mac OS

• Basic knowledge of MS Office

• Basic knowledge of standard networking configurations, including LAN/WAN/VPN and firewall basics

• Basic knowledge of Apple and Android devices

• Familiarity with ticketing systems