Hello There,
Wish you a Happy Monday,
My name is Yashmita, and I am a Technical Recruiter at Kanak IT Services LLC. I am reaching out to you regarding the following job opportunity. If you are interested, kindly reply to this email yashmita@kanakits.comย with your updated resume.ย ย
TITLE โ PROCESS IMPROVEMENT ANALYST/ BUSINESS ANALYST
LOCATION โ RALIEGH, NC
DURATION โ 12+ MONTHS
We have some urgent requirements with at least 8 yearsโ experienceย as Process Improvement Analyst/ Business Analyst to partner closely with leadership, frontline staff, and IT teams to analyze current workflows, identify pain points, and design more efficient, user-friendly, and sustainable ways of delivering services.
MANDATORY โ MUST HAVE:
- Business process improvement, process engineering, or operational excellence roles
- Proven success in process mapping, gap analysis, and redesign of complex, multi-step workflows.
- Strong knowledge of Lean, Six Sigma, or other process optimization methodologies.
- Exceptional stakeholder management and facilitation skills, comfortable working with both frontline employees and executives.
- Prior experience in government, DMV, public sector, or high-volume service delivery environments is a plus.
- Comfortable managing ambiguity and driving clarity from complex situations.
- Lean Six Sigma Green Belt or higher certification
- Bachelorโs degree in Business Administration, Industrial Engineering, Organizational Development, or a related field (or equivalent experience).
- State experience preferred.