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Jetway Jobs (NOW HIRING)

Airport Customer Service Agent - ELM

Elmira, NY

$15.50 - $20.75/hr

Must be able to carry heavy items up and down jetway stairs. Benefits 401(k) Retirement Plan " Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex ...

Passenger Assistance Agent

Sacramento, CA

$16 - $20.25/hr

Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline passengers through all areas of the ...

Must be able to carry heavy items up and down jetway stairs. * Must be able to be alert to moving vehicles or aircraft and use radio equipment. Benefits We provide competitive compensation i.e., a ...

Warranty Lead

Roy, UT · On-site

$82K - $134K/yr

Manage the Jetway Warranty administration process. * Coordinate warranty and field service reporting and associated database maintenance. * Assist Jetway aftermarket business development personnel ...

Passenger Assistance Agent

San Diego, CA · On-site

$16 - $20.25/hr

Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software * Push wheelchairs with wheelchair-bound airline passengers through all areas of the ...

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$12

$24

$37

How much do jetway jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for jetway in the United States is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $29.09 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Jetway position, and why are they important?

To thrive as a Jetway (Jet Bridge Operator or Passenger Boarding Bridge Operator), you need attention to detail, mechanical aptitude, and a high school diploma or equivalent for entry-level positions. Familiarity with jet bridge operation panels, safety protocols, and certifications for airport operations are often required. Strong communication skills, reliability, and situational awareness distinguish top performers in this role. These skills ensure safe and efficient boarding processes, minimize delays, and maintain compliance with stringent airport safety standards.

What are the common daily responsibilities of a Jetway Operator at an airport?

Jetway Operators are responsible for positioning, operating, and monitoring passenger boarding bridges to ensure safe and efficient passenger movement between the aircraft and terminal. Each shift typically involves inspecting equipment, coordinating with airline and ground crew, and operating the jet bridge according to strict safety procedures. Operators may also assist with reporting maintenance issues and ensuring that area access complies with security protocols. The role often requires close teamwork with other airport personnel and excellent communication to adapt to dynamic flight schedules.

What is a Jetway job?

A Jetway job typically involves assisting passengers with boarding and disembarking from aircraft using the jet bridge. Employees in this role may be responsible for operating the jet bridge, ensuring passenger safety, and coordinating with airline staff. It often requires good communication skills, attention to detail, and adherence to safety protocols. Jetway personnel are commonly employed by airlines or airport service providers.

What cities are hiring for Jetway jobs? Cities with the most Jetway job openings:
What are the most commonly searched types of Jetway jobs? The most popular types of Jetway jobs are:
What states have the most Jetway jobs? States with the most job openings for Jetway jobs include:
Infographic showing various Jetway job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,988 per year, or $24.5 per hour.

Customer Service Agent, Cross Functional (Part-Time)

Aaregional

Charleston, WV

$12/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 11 days ago


Job description

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary responsibility of the position is assisting passengers in boarding/disembarking flights, operating the Jetway, monitoring computerized passenger boarding, and guiding/parking aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70) pounds, and work outside in all weather conditions. This position will report to the General Manager.

Essential Duties:

  • Assist passengers in boarding and disembarking flights

  • Monitor computerized passenger boarding

  • Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors

  • Change customer flight itinerary and seat assignments as required

  • Operate the Jetway

  • Load and unload baggage and cargo

  • Operate motorized service vehicles and equipment

  • Guide and park aircraft

  • Perform cabin maintenance tasks

  • Work together as a team to provide excellent customer service and meet corporate objectives

Job Qualifications and Competencies:

  • Successful completion of training course

  • Ability to meet company goals and customer expectations in a high energy environment

  • Effective communication skills

  • Ability to organize, prioritize, and multitask

Preferred Qualifications:

  • Previous airline experience

  • Previous employment as a front-line customer service provider

  • Basic knowledge of computer applications and programs

Work Environment:

  • Use of computers, telephones, and other office equipment

  • Airport ramp environment, subject to varied weather conditions and elevated noise levels

  • All shifts including weekends, nights, holidays and/or irregular shifts

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

  • Handle objects up to 70 pounds regularly

  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a valid driver's license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$12.00/Hourly

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

June 7, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.