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Jamf Remote Jobs (NOW HIRING)

GCI

Desktop Technician I (Future Opening)

Anchorage, AK · On-site +1

$20.75 - $26.25/hr

GCI's Desktop Technician I will be responsible for providing local and remote company employees and ... Utilizing JAMF environment to include installations, configurations, and recovery solutions.

Automox

IT Systems Administrator

$85K - $90K/yr

Enforce CIS controls using Jamf on Mac and Microsoft Intune on Windows. Keep enrollment ... Compensation $85,000-$90,000 USD LOCATION We are a fully distributed company of remote employees.

Cribl

Associate IT Support Engineer

$53K - $83K/yr

... JAMF and InTune * Mac and Windows support experience * Experience with AI tools and platforms such as Glean, Google Gemini, Anthropic Claude, Open AI ChatGPT #LI-KJ1 #LI-Remote The salary for this ...

Energy Solutions - USA

Helpdesk Technician II

Boston, MA · On-site +1

$32 - $36/hr

Resolve intermediate troubleshooting issues for local and remote employees in a timely and ... Familiarity with endpoint management tools (e.g., Intune, Jamf, or similar platforms) The hourly ...

One Call

Senior Director Information Technology

$167K - $268K/yr

General information Location Remote Function Technology Business Unit Shared Services Full-time ... Drives standardization of Windows and Apple endpoint management (Intune, JAMF) including zero ...

Alkami Technology

IT Help Desk (DFW Only)

Plano, TX · On-site +1

$51K - $76K/yr

As a remote-first company, most of our positions can be remote in the US, except for key roles ... Basic MDM exposure (Intune, Jamf, MobileIron) Physical Demands * Ability to lift a minimum of 5 ...

Ledgebrook

IT/Helpdesk Supervisor

Ledgebrook is a fully-remote US based company backed by top venture investors including Brand ... Familiarity with MDM tools (e.g., Jamf, Intune) * Understanding of networking fundamentals (DNS ...

Teleport

IT Security and Automation Engineer

$149K - $258K/yr

Remote-first and globally distributed, we work with companies like Nasdaq, IBM, and Elastic to ... Writing integrations with tools like Panther, Jamf Pro, Okta, Rippling, Google Chrome Enterprise.

Teleport

Threat Hunter

$175K - $258K/yr

Remote-first and globally distributed, we work with companies like Nasdaq, IBM, and Elastic to ... Panther, Wiz, Jamf Protect, and Temporal to investigate potential breaches. You will work with your ...

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Jamf Remote information

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$36K

$84.1K

$131.5K

How much do jamf remote jobs pay per year?

As of Jul 3, 2026, the average yearly pay for jamf remote in the United States is $84,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $111,500.00 per year, depending on experience, location, and employer.

What does a Jamf Remote specialist do?

A Jamf Remote specialist is responsible for managing and supporting Apple devices (such as Macs, iPads, and iPhones) within an organization using the Jamf platform. Their duties typically include deploying software, configuring device settings, troubleshooting issues remotely, and ensuring security compliance across devices. They often work with IT teams to streamline device management and improve user experiences. Working remotely, they leverage tools like Jamf Pro to monitor, update, and enforce policies without needing to be physically present. This role is essential for organizations with distributed workforces using Apple products.

What are the key skills and qualifications needed to thrive as a Jamf Remote Administrator, and why are they important?

To thrive as a Jamf Remote Administrator, you need expertise in Apple device management, macOS/iOS troubleshooting, and a solid understanding of IT security best practices, often backed by certifications like Jamf Certified Associate or Jamf Certified Tech. Familiarity with the Jamf Pro platform, remote management tools, and scripting languages such as Bash or Python is essential. Strong problem-solving skills, effective communication, and the ability to work independently are critical soft skills for remote collaboration and support. These competencies ensure seamless device management, security compliance, and efficient support for distributed teams.

How does working remotely as a Jamf Administrator impact collaboration with IT and end users?

As a remote Jamf Administrator, you will collaborate closely with IT teams and end users primarily through digital channels such as email, chat platforms, and video conferencing. Effective communication is essential, as you’ll need to diagnose issues, deploy updates, and enforce security policies without in-person interaction. While remote work offers flexibility, it also requires proactive outreach and clear documentation to ensure smooth device management and user support. Regular virtual meetings and screen-sharing sessions help maintain strong team connections and effective troubleshooting.

What is the difference between Jamf Remote vs Jamf Pro?

FeatureJamf RemoteJamf Pro
PurposeRemote device management and supportComprehensive device management, deployment, and security
CapabilitiesRemote troubleshooting, software updatesDevice inventory, configuration, security policies, automation
Work EnvironmentIT support teams managing Apple devicesIT administrators managing large-scale Apple device deployments
CredentialsIT support certifications, Apple device knowledgeIT management certifications, Apple device expertise

Jamf Remote is focused on remote troubleshooting and support for Apple devices, ideal for IT support teams. Jamf Pro offers a broader suite of device management tools, suitable for large organizations needing comprehensive control over their Apple fleet.

More about Jamf Remote jobs
What cities are hiring for Jamf Remote jobs? Cities with the most Jamf Remote job openings:
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What states have the most Jamf Remote jobs? States with the most job openings for Jamf Remote jobs include:
What job categories do people searching Jamf Remote jobs look for? The top searched job categories for Jamf Remote jobs are:
Jamf Remote jobs near you
Desktop Technician I (Future Opening)

Desktop Technician I (Future Opening)

GCI

Anchorage, AK • On-site, Remote

$20.75 - $26.25/hr

Full-time

Posted 21 days ago

Job description


GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop hardware, software, and operating system requests and issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
Design, develop, test, and implement IT solutions that benefit company business improving processes, applications, and utilities, while providing local and remote employees and contractors with technical support for desktop hardware, software, and operating system issues following documented established procedures.
COMPETENCIES:
  • ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Actively pursuing training and development opportunities to enhance technical skills and knowledge base.
  • BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
  • COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
  • CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
  • RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
  • RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. The ability to multi-task and adapt to multiple changing priorities is essential.
  • SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
  • Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.
  • COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to build and maintain effective working relationships with customers, management staff, and peers.
  • COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
    • Strong interpersonal and communication abilities, both written and verbal, while communicating with technical and non-technical customers.
    • Excellent documentation and organizational skills.
    • Excellent active listening and problem-solving skills with the ability to analyze, troubleshoot and resolve user's problems utilizing unified communications tools and in person.
  • Installation and configuration of recent and current Windows OSs, Mac iOs, Intel-based desktop, laptops, and mobile devices, IP-based wired and wireless networks, MS Office Applications, ticketing applications, and Point-of-Sale systems.
  • Apple OS and iOS app support, upgrades, and general troubleshooting.
  • Utilizing JAMF environment to include installations, configurations, and recovery solutions.
  • Software and hardware deployment tools required for developing and deploying images in an enterprise-wide environment.
  • Setup and configure local and network-attached devices.
  • Knowledge of industry standards for network wiring, wireless networks, and installation and maintenance procedures of computer systems' hardware and software.
  • Knowledge of remote access tools such as Beyond Trust Remote Support/Bomgar used to remediate and coordinate remote computer issues and software installs.

Level Definition
Position Title: Desktop Technician I
Grade: T05
Additional Job Requirements:
This is an entry level position within the IT desktop career path. Must have a basic understanding of telecommunications; provide employees and contractors with technical assistance with computer hardware, software, and Operating System configurations and issues. Provide technical assistance in person, remotely, and via unified communications methods. Working under close supervision will execute basic troubleshooting, analyzing and resolution for computer hardware and software support issues.
  • Work with internal employees and external contracting customers in analyzing, troubleshooting, and resolving computer hardware and software support issues.
  • Image and deploy desktops, laptops, and mobile devices as needed for new hires, local and remote repairs, and upgrades, providing users with informal training on computer applications and hardware best practices, and provide customer service from front counter.
  • Update status and/or resolve Tier II support tickets according to priority in the Cherwell and JIRA ticketing systems, documenting root cause and detailed resolution as work is performed.
  • Utilize standard diagnostic tools to troubleshoot and resolve issues with Windows and MAC iOS computers, mobile devices, network connections, point of sale systems, printers, and IP phones.
  • Maintain current Desktop Services SOPs (Standard Operation Procedures), and regularly update any changes through the Knowledge Support Center using enterprise knowledge article repositories.
  • Prepare equipment for shipping and warehouse pickup. Receive, document and inventory incoming packages.

Minimum Qualifications:
Required:
  • High School diploma or equivalent.
  • Minimum two (2) years of experience in technical customer support, desktop users with hardware and/or software applications.

Preferred:
  • Associate degree in information technology/Systems, Computer Science, Communications, electronics, telecommunications or related.
  • Telecommunications experience.
  • CompTIA A+ or CompTIA Network+
  • ITIL Foundations/ACSP/MCP/MCDST/HDI-DST
  • Other telecom industry or job specific certifications.
Required at ALL Levels
DRIVING REQUIREMENTS:
  • This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
PHYSICAL REQUIREMENTS and WORKING CONDITIONS:
  • Work is primarily sedentary, requiring daily routine computer usage.
  • Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
  • Ability to accurately communicate information and ideas to others effectively.
  • Physical agility and effort sufficient to perform job duties safely and effectively.
  • Ability to make valid judgments and decisions.
  • Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
  • Must work well in a team environment and be able to work with a diverse group of people and customers.
  • Virtual workers must comply with remote work policies and agreements.
The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.\ All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

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