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Jamf Remote Jobs in Texas (NOW HIRING)

IT Help Desk (DFW Only)

Plano, TX · On-site +1

$51K - $76K/yr

As a remote-first company, most of our positions can be remote in the US, except for key roles ... Basic MDM exposure (Intune, Jamf, MobileIron) Physical Demands * Ability to lift a minimum of 5 ...

This role is fully remote. Shift time is 9am-6pm Pacific Time. Primary Purpose and Function The overall performance objective of the Support Engineer I is to provide the best possible support and ...

JOB SUMMARY We are seeking an experienced IT Infrastructure and Systems Engineer with a strong background in Linux (Ubuntu), server virtualization, and remote server/network management. This role ...

$61K - $141K/yr

Remote Work: Yes Job Number: R0243084 Location: Tinker AFB,OK,US Share job via: Share Additional Locations: * Arlington, Virginia, USA * Beavercreek, Ohio, USA * Huntsville, Alabama, USA * Lexington ...

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Jamf Remote information

What does a Jamf Remote specialist do?

A Jamf Remote specialist is responsible for managing and supporting Apple devices (such as Macs, iPads, and iPhones) within an organization using the Jamf platform. Their duties typically include deploying software, configuring device settings, troubleshooting issues remotely, and ensuring security compliance across devices. They often work with IT teams to streamline device management and improve user experiences. Working remotely, they leverage tools like Jamf Pro to monitor, update, and enforce policies without needing to be physically present. This role is essential for organizations with distributed workforces using Apple products.

What are the key skills and qualifications needed to thrive as a Jamf Remote Administrator, and why are they important?

To thrive as a Jamf Remote Administrator, you need expertise in Apple device management, macOS/iOS troubleshooting, and a solid understanding of IT security best practices, often backed by certifications like Jamf Certified Associate or Jamf Certified Tech. Familiarity with the Jamf Pro platform, remote management tools, and scripting languages such as Bash or Python is essential. Strong problem-solving skills, effective communication, and the ability to work independently are critical soft skills for remote collaboration and support. These competencies ensure seamless device management, security compliance, and efficient support for distributed teams.

How does working remotely as a Jamf Administrator impact collaboration with IT and end users?

As a remote Jamf Administrator, you will collaborate closely with IT teams and end users primarily through digital channels such as email, chat platforms, and video conferencing. Effective communication is essential, as you’ll need to diagnose issues, deploy updates, and enforce security policies without in-person interaction. While remote work offers flexibility, it also requires proactive outreach and clear documentation to ensure smooth device management and user support. Regular virtual meetings and screen-sharing sessions help maintain strong team connections and effective troubleshooting.

What is the difference between Jamf Remote vs Jamf Pro?

FeatureJamf RemoteJamf Pro
PurposeRemote device management and supportComprehensive device management, deployment, and security
CapabilitiesRemote troubleshooting, software updatesDevice inventory, configuration, security policies, automation
Work EnvironmentIT support teams managing Apple devicesIT administrators managing large-scale Apple device deployments
CredentialsIT support certifications, Apple device knowledgeIT management certifications, Apple device expertise

Jamf Remote is focused on remote troubleshooting and support for Apple devices, ideal for IT support teams. Jamf Pro offers a broader suite of device management tools, suitable for large organizations needing comprehensive control over their Apple fleet.

What are the most commonly searched types of Jamf jobs in Texas? The most popular types of Jamf jobs in Texas are:
What job categories do people searching Jamf Remote jobs in Texas look for? The top searched job categories for Jamf Remote jobs in Texas are:
What cities in Texas are hiring for Jamf Remote jobs? Cities in Texas with the most Jamf Remote job openings:
Contract Senior Helpdesk / IT Systems Engineer

Contract Senior Helpdesk / IT Systems Engineer

Simplex

Austin, TX • On-site, Remote

$40 - $45/hr

Contractor

Re-posted 18 hours ago


Job description

This is a long-term contract position and we are looking for someone preferably based in Austin, TX.
We're looking for a polished, service-minded IT Systems Engineer to work remotely but be available for occasional in-office support at our Austin HQ while delivering high-touch, high-reliability support for our executive team.
You'll be responsible for ensuring a seamless experience across devices, AV systems, collaboration tools, and SaaS platforms. From onboarding new team members to running executive all-hands meetings without a hitch, you'll be the local face of IT-proactive, calm under pressure, and committed to operational excellence.
This hybrid role blends hands-on technical systems work (primarily Windows and SaaS tools like Google Workspace, Jamf, Okta, Zoom) with the finesse required to support C-suite leaders and sensitive environments. We're a mission-driven company operating in a HIPAA-regulated space, so attention to detail and discretion are essential.
What You'll Do
  • Administer and support Okta, Jamf, Google Workspace, Zoom, Slack, and other core SaaS tools, including user provisioning and access management.
  • Deliver in-person support at our Austin office, resolving hardware, software, and connectivity issues with professionalism and empathy.
  • Provide executive-level support, ensuring devices, meetings, travel tech, and day-to-day systems are reliable, secure, and responsive.
  • Set up, configure, and maintain employee laptops (primarily Windows), ensuring compliance through tools like Jamf or similar MDM platforms.
  • Support and maintain AV systems and Zoom Rooms for hybrid meetings, events, and executive communications.
  • Manage onboarding and offboarding tasks, including equipment provisioning, account setup, and welcome orientation.
  • Triage and resolve IT tickets via help desk systems, Slack, Zoom, and email-prioritizing clarity, speed, and accountability.
  • Collaborate with IT and Security on automation, process improvements, and internal documentation to enhance the employee tech experience.
  • Ensure all support activities comply with HIPAA, SOC 2, HITRUST, and internal security standards.

What We're Looking For
  • 3-5 years of experience in IT systems support working with Okta, JAMF, Google Workspace, and Slack.
  • Strong experience in Windows environments
  • Experience with Google Workspace, Zoom, and cloud-based collaboration tools.
  • Hands-on experience supporting AV equipment and Zoom Room configurations.
  • Familiarity with Jamf or other Apple device management tools.
  • Impeccable customer service and communication skills-especially when working with senior leaders.
  • Strong organizational and prioritization abilities; able to work independently with minimal supervision.
  • Clear understanding of IT operations within security-conscious environments (HIPAA, SOC 2, HITRUST).