New York, NY · On-site
$80 - $150/hr
This is not an entry-level help desk position--we are seeking someone with proven enterprise IT ... such as Jamf Pro), and Microsoft 365. * Configure, deploy, and onboard laptops and end-user ...
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New York, NY · On-site
$80 - $150/hr
This is not an entry-level help desk position--we are seeking someone with proven enterprise IT ... such as Jamf Pro), and Microsoft 365. * Configure, deploy, and onboard laptops and end-user ...
$70K/yr
... entry-level opportunity for a technically minded individual eager to kick-start a career in ... Device deployment & management: enroll and support Macs via Jamf (with Apple Business Manager ...
$70K/yr
... entry-level opportunity for a technically minded individual eager to kick-start a career in ... Device deployment & management: enroll and support Macs via Jamf (with Apple Business Manager ...
New York, NY · On-site
$70K/yr
... entry-level opportunity for a technically minded individual eager to kick-start a career in ... Device deployment & management: enroll and support Macs via Jamf (with Apple Business Manager ...
New York, NY · On-site
$70K/yr
... entry-level opportunity for a technically minded individual eager to kick-start a career in ... Device deployment & management: enroll and support Macs via Jamf (with Apple Business Manager ...
Manhattan, NY · On-site
This is not an entry-level help desk position--we are seeking someone with proven enterprise IT ... such as Jamf Pro), and Microsoft 365. • Configure, deploy, and onboard laptops and end-user ...
Manhattan, NY · On-site
This is not an entry-level help desk position--we are seeking someone with proven enterprise IT ... such as Jamf Pro), and Microsoft 365. • Configure, deploy, and onboard laptops and end-user ...
This is an excellent opportunity for an entry-level to early-career IT professional with experience ... Experience with endpoint management solutions such as Intune, Jamf, or MDM platforms * Basic ...
New
This is an excellent opportunity for an entry-level to early-career IT professional with experience ... Experience with endpoint management solutions such as Intune, Jamf, or MDM platforms * Basic ...
New
San Bruno, CA · On-site
CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required ... JAMF, Apple Certified Support Professional (ACSP), or MDM tools (for DSS specialization) Knowledge ...
San Bruno, CA · On-site
CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required ... JAMF, Apple Certified Support Professional (ACSP), or MDM tools (for DSS specialization) Knowledge ...
San Bruno, CA · On-site
CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required ... JAMF, Apple Certified Support Professional (ACSP), or MDM tools (for DSS specialization) Knowledge ...
San Bruno, CA · On-site
CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required ... JAMF, Apple Certified Support Professional (ACSP), or MDM tools (for DSS specialization) Knowledge ...
CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required ... JAMF, Apple Certified Support Professional (ACSP), or MDM tools (for DSS specialization) Knowledge ...
CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required ... JAMF, Apple Certified Support Professional (ACSP), or MDM tools (for DSS specialization) Knowledge ...
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Santa Rosa, CA · On-site
$28 - $33/hr
... Jamf. * Experience supporting cloud-based and SaaS platforms (e.g., Microsoft 365, Salesforce, CRM tools). * Entry-level certifications such as CompTIA A+, Microsoft 365 Fundamentals, or similar are ...
New
Quick apply
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Santa Rosa, CA · On-site
$28 - $33/hr
... Jamf. * Experience supporting cloud-based and SaaS platforms (e.g., Microsoft 365, Salesforce, CRM tools). * Entry-level certifications such as CompTIA A+, Microsoft 365 Fundamentals, or similar are ...
New
The Opportunity This is an entry-level security role for a recent graduate ready to learn by doing ... Exposure to CrowdStrike, Okta, Jamf, or similar enterprise security tooling. * Basic scripting or ...
The Opportunity This is an entry-level security role for a recent graduate ready to learn by doing ... Exposure to CrowdStrike, Okta, Jamf, or similar enterprise security tooling. * Basic scripting or ...
Petaluma, CA · On-site
$25 - $32/hr
... Jamf. * Experience supporting cloud-based and SaaS platforms (e.g., Microsoft 365, Salesforce, CRM tools). * Entry-level certifications such as CompTIA A+, Microsoft 365 Fundamentals, or similar are ...
Petaluma, CA · On-site
$25 - $32/hr
... Jamf. * Experience supporting cloud-based and SaaS platforms (e.g., Microsoft 365, Salesforce, CRM tools). * Entry-level certifications such as CompTIA A+, Microsoft 365 Fundamentals, or similar are ...
Be Seen First
Petaluma, CA · On-site
$28 - $33/hr
... Jamf. * Experience supporting cloud-based and SaaS platforms (e.g., Microsoft 365, Salesforce, CRM tools). * Entry-level certifications such as CompTIA A+, Microsoft 365 Fundamentals, or similar are ...
New
Quick apply
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Petaluma, CA · On-site
$28 - $33/hr
... Jamf. * Experience supporting cloud-based and SaaS platforms (e.g., Microsoft 365, Salesforce, CRM tools). * Entry-level certifications such as CompTIA A+, Microsoft 365 Fundamentals, or similar are ...
New
Ashland, OH · On-site
$18.50 - $25.50/hr
Being an entry-level position it is not expected that candidates will possess all of these ... Familiarity with Microsoft Intune, JAMF, TeamViewer, Jira, or similar endpoint management tools.
Ashland, OH · On-site
$18.50 - $25.50/hr
Being an entry-level position it is not expected that candidates will possess all of these ... Familiarity with Microsoft Intune, JAMF, TeamViewer, Jira, or similar endpoint management tools.
South Jordan, UT · On-site
$19 - $25.75/hr
... Intune and Jamf device management platforms. - Familiarity with identity and access management ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...
South Jordan, UT · On-site
$19 - $25.75/hr
... Intune and Jamf device management platforms. - Familiarity with identity and access management ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...
Anchorage, AK · On-site +1
$20.75 - $26.25/hr
Utilizing JAMF environment to include installations, configurations, and recovery solutions ... This is an entry level position within the IT desktop career path. Must have a basic understanding ...
Anchorage, AK · On-site +1
$20.75 - $26.25/hr
Utilizing JAMF environment to include installations, configurations, and recovery solutions ... This is an entry level position within the IT desktop career path. Must have a basic understanding ...
South Jordan, UT · On-site
$19 - $25.75/hr
... Intune and Jamf device management platforms. - Familiarity with identity and access management ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...
South Jordan, UT · On-site
$19 - $25.75/hr
... Intune and Jamf device management platforms. - Familiarity with identity and access management ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...
$19 - $25.75/hr
... Intune and Jamf device management platforms. - Familiarity with identity and access management ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...
Quick apply
$19 - $25.75/hr
... Intune and Jamf device management platforms. - Familiarity with identity and access management ... entry-level IT certification. Knowledge, Skills, and Abilities - Strong interpersonal and customer ...
Anchorage, AK · On-site
$20.75 - $26.25/hr
Utilizing JAMF environment to include installations, configurations, and recovery solutions ... This is an entry level position within the IT desktop career path. Must have a basic understanding ...
Anchorage, AK · On-site
$20.75 - $26.25/hr
Utilizing JAMF environment to include installations, configurations, and recovery solutions ... This is an entry level position within the IT desktop career path. Must have a basic understanding ...
The IT & Security Support Specialist is an entry level, on-site role based out of Ntara's Johnson ... Support device management through an MDM platform such as Intune or Jamf, including policy ...
The IT & Security Support Specialist is an entry level, on-site role based out of Ntara's Johnson ... Support device management through an MDM platform such as Intune or Jamf, including policy ...
The IT & Security Support Specialist is an entry level, on-site role based out of Ntara's Johnson ... Support device management through an MDM platform such as Intune or Jamf, including policy ...
The IT & Security Support Specialist is an entry level, on-site role based out of Ntara's Johnson ... Support device management through an MDM platform such as Intune or Jamf, including policy ...
$80 - $150/hr
Contractor
Posted 29 days ago
Job Title: IT Support Specialist
Location : Onsite - New York, NY 10013 – Need Local Only
Schedule : Mon – Thur (8 – 5) 32 hours per week.
Start Date: Last Week of August or Client can start earlier if they found solid candidates.
Job Description:
Our client is seeking an experienced IT Support Specialist (Level 1) to join their IT Infrastructure team supporting a fast-paced, enterprise environment. This role serves as the frontline technical resource responsible for delivering exceptional end-user support while maintaining secure, reliable, and scalable IT operations across the organization. The ideal candidate combines strong technical troubleshooting skills with outstanding customer service and communication abilities.
This is not an entry-level help desk position—we are seeking someone with proven enterprise IT support experience who can independently resolve the majority of technical issues while knowing when to appropriately escalate more complex incidents.
Key Responsibilities
• Provide first-line technical support for macOS and Windows devices in an enterprise environment.
• Troubleshoot hardware, software, operating system, application, permissions, and configuration issues with a focus on achieving first-contact resolution.
• Support enterprise identity and device management platforms, including Microsoft Entra ID (Azure AD), Microsoft Intune, Kandji (or comparable Apple MDM solution such as Jamf Pro), and Microsoft 365.
• Configure, deploy, and onboard laptops and end-user equipment for new hires within established service-level objectives (24–48-hour turnaround).
• Own support tickets from initial intake through resolution, ensuring accurate documentation and timely communication with end users.
• Escalate issues appropriately while providing complete troubleshooting notes and maintaining accountability throughout the support process.
• Assist with user account administration, access requests, device compliance, software installations, and hardware lifecycle management.
• Contribute to internal documentation, knowledge base articles, and standard operating procedures to improve team efficiency and consistency.
• Maintain security best practices by following established access control, compliance, and device management procedures.
• Deliver exceptional customer service while supporting Product, Engineering, Brand, Operations, and Executive Leadership teams.
Required Qualifications
• 2+ years of hands-on IT support experience within an enterprise or corporate environment.
• Strong experience supporting both macOS and Windows operating systems.
• Working knowledge of Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft 365, and Kandji or Jamf Pro.
• Experience provisioning, configuring, and supporting laptops and mobile devices.
• Excellent troubleshooting methodology with the ability to diagnose and resolve technical issues independently.
• Strong written and verbal communication skills with the ability to explain technical concepts to non-technical users.
• Experience working within a ticketing system while managing multiple priorities.
• Demonstrated ability to determine when issues should be escalated while maintaining ownership through resolution.
• Experience supporting hybrid and cloud-based environments.
• Familiarity with enterprise security best practices and endpoint compliance.
• Experience creating technical documentation and knowledge base articles.
• Previous experience supporting executive-level users is a plus.
Sourced by ZipRecruiter
It services
1 - 10 Employees
Rutherford, NJ, US
2012
