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Ivr Voice Recording Jobs (NOW HIRING)

TecTammina

UC Engineer

Santa Ana, CA · On-site

... Interactive Voice Response (IVR) * 4 + years Telecommunications experience. * 4+ years VoIP ... Hands-on skills with Cisco call center applications, IVR systems, and call recording solutions.

Rollins, Inc.

Senior Engineer - Cloud Telephony

Atlanta, GA · On-site +1

$100K - $138K/yr

... IVR, IVA, AI Agent, and unified communications technologies, ensuring scalable, secure, and highly ... The engineer will design and maintain enterprise voice and digital communication platforms while ...

Krest Global Solutions

AWS Connect Engineer

Dallas, TX

$50 - $55/hr

Build IVR/contact flows using Lambda, Lex/LLM, APIs, and dynamic routing. Enable voice/chat/email ... Manage S3 recordings, KMS encryption, compliance, and Voice ID. Perform testing/debugging, optimize ...

Rollins, Inc

Senior Engineer - Cloud Telephony

Atlanta, GA · On-site

$100K - $138K/yr

... IVR, IVA, AI Agent, and unified communications technologies, ensuring scalable, secure, and highly ... The engineer will design and maintain enterprise voice and digital communication platforms while ...

Prophecy Technologies

Genesys Cloud CX Solutions Architect

$66.50 - $84.75/hr

Explain Genesys capabilities across voice, IVR, routing, digital channels, workforce management, quality management, analytics, outbound campaigns, bots, AI, Agent Assist, recording, reporting, and ...

Prophecy Technologies

Genesys Cloud CX Solutions Architect

$66.50 - $84.75/hr

Explain Genesys capabilities across voice, IVR, routing, digital channels, workforce management, quality management, analytics, outbound campaigns, bots, AI, Agent Assist, recording, reporting, and ...

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Ivr Voice Recording information

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$5

$48

$76

How much do ivr voice recording jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ivr voice recording in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is IVR voice recording?

IVR voice recordings are pre-recorded audio messages used in Interactive Voice Response (IVR) systems, which allow callers to interact with an automated phone system using voice commands or keypad inputs. These recordings guide users through options, provide information, and route calls to the appropriate departments without human intervention. IVR voice recordings are essential for improving customer service efficiency and ensuring consistent communication. They are commonly used in customer support, banking, healthcare, and other industries that handle high call volumes.

What are the key skills and qualifications needed to thrive as an IVR voice recording specialist?

To thrive as an IVR Voice Recording Specialist, you need strong vocal clarity, diction, and the ability to follow scripts accurately, often supported by experience in voiceover or audio production. Familiarity with recording equipment, audio editing software (like Audacity or Adobe Audition), and soundproofing techniques is typically required. Attention to detail, adaptability, and strong communication skills help ensure effective collaboration with clients and technical teams. These skills guarantee high-quality, professional recordings that enhance customer interactions and brand consistency in automated phone systems.

What are some common challenges faced by professionals in IVR voice recording roles and how can they be addressed?

Professionals in IVR voice recording often encounter challenges such as maintaining vocal consistency across multiple sessions, managing vocal fatigue due to repetitive scripts, and ensuring clear pronunciation for diverse audiences. To address these challenges, it's important to follow vocal warm-up routines, take regular breaks, and use high-quality recording equipment in a soundproof environment. Collaborating closely with scriptwriters and audio engineers also helps ensure that recordings meet technical and branding standards.

What is the difference between Ivr Voice Recording vs Call Center Agent?

AspectIvr Voice RecordingCall Center Agent
CredentialsNone required or basic audio editing skillsCustomer service training, communication skills
Work EnvironmentRecording studio or remote setupCall center or office environment
Industry UsageTelecom, customer service, automated systemsCustomer support, sales, technical assistance
Job FocusCreating and editing voice promptsInteracting directly with customers

While Ivr Voice Recording involves producing and editing voice prompts for automated systems, Call Center Agents handle live customer interactions. Both roles are essential in customer service industries but differ in skills, environment, and daily tasks.

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Ivr Voice Recording jobs near you
Infographic showing various Ivr Voice Recording job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Information Technology_USA - USA_Senior Engineer

SysMind Tech

Grand Rapids, MI • On-site

$99K - $136K/yr

Contractor

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

2 Candidate Submittal Slots, New High Level Policy
**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES B/T UNDERSCORES
Bill Rate market rate - market rate
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
MSP Owner: Rob Finton
Location: Ada, MI
Duration: 6 months
GBaMS ReqID: 10611215
Competencies: 10+ years experience required
IT IS_CNS_Voice Network_Cisco
Job Description for Five9
Key Responsibilities
1. Five9 Platform Expertise
• Perform end-to-end administration of the Five9 environment, including users, agents, skillsets, queues, campaigns, and system variables.
• Manage system configurations, routing profiles, and operational controls to ensure optimal platform performance.
2. Call Flow & IVR Development
• Design, build, and maintain IVR call flows using Five9 Studio.
• Develop and optimize IVR scripting to support business requirements, self-service enhancements, and improved call routing accuracy.
3. API & Integration Work
• Work with Five9 REST APIs for system integrations, automation, and custom workflows.
• Integrate Five9 with CRM systems, SSO applications, and recording solutions such as Calabrio or Verint.
• Support integration with 2Ring dashboards/wallboards and other related reporting/analytics platforms.
4. Reporting & Analytics
• Create, configure, and manage operational and performance reports, dashboards, and analytics.
• Monitor KPI trends and provide insights to stakeholders to drive operational improvements.
5. Operational Support & Optimization
• Troubleshoot Five9-related issues across IVR, call routing, agent desktop, and integrations.
• Partner with cross-functional teams to gather requirements, implement enhancements, and ensure best-practice usage of the platform.
• Conduct system audits, recommend improvements, and support release and change management activities.
Required Skills & Qualifications
• Proven hands-on experience as a Five9 SME, administrator, or engineer.
• Strong understanding of call center technologies, ACD, IVR, routing logic, and telephony fundamentals.
• Experience with REST APIs, scripting, and system integrations.
• Knowledge of integrating Five9 with CRM, SSO, Calabrio/Verint, and 2Ring systems.
• Strong analytical skills with experience in report building and call center metrics.
• Ability to diagnose and resolve complex platform issues in a high-volume contact center environment.
• Excellent communication skills and ability to collaborate across technical and business teams.

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