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Ivr Testing Jobs in Florida (NOW HIRING)

Prometric

Test Center Manager

West Palm Beach, FL · On-site

$20.10/hr

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of ... Operate a DVR, digital camera, telephone system (IVR), and alarm system as and when required.

prometric

Test Center Manager

West Palm Beach, FL · On-site

$17.25 - $20.25/hr

The job requires TCMs to manage all aspects of the testing facilities, financial practices ... Operate a DVR, digital camera, telephone system (IVR), and alarm system as and when required.

prometric

Test Center Manager

West Palm Beach, FL · On-site

$17.25 - $20.25/hr

The job requires TCMs to manage all aspects of the testing facilities, financial practices ... Operate a DVR, digital camera, telephone system (IVR), and alarm system as and when required.

prometric

Test Center Manager

West Palm Beach, FL · On-site

$17.25 - $20.25/hr

The job requires TCMs to manage all aspects of the testing facilities, financial practices ... Operate a DVR, digital camera, telephone system (IVR), and alarm system as and when required.

SoFi

Senior Business Operations Analyst

Jacksonville, FL · On-site

$85K - $110K/yr

... testing, impact analysis, and performance monitoring • Collaborate with MIS team members to ... IVR performance and develop omni-channel operational reporting • Partner with Operations and ...

NTT DATA

Python Gen AI Developer

Jacksonville, FL · On-site

$50 - $62/hr

... prototyping, testing, and training of AI/ML solutions Skills required: * Overall 5+ years of ... Experience with Chat, IVR, Banking will be plus * Google Cloud (GCP) knowledge * About NTT DATA ...

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$8

$35

$65

How much do ivr testing jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for ivr testing in Florida is $35.54, according to ZipRecruiter salary data. Most workers in this role earn between $19.91 and $47.11 per hour, depending on experience, location, and employer.

Is there a legit product tester job?

Product tester jobs, including roles like IVR testing, are legitimate opportunities where individuals evaluate products or systems for quality and functionality. These positions often require attention to detail, technical skills, and sometimes specific certifications, and they are typically advertised through reputable job boards or company websites.

How to perform IVR testing?

IVR testing involves verifying the functionality, prompts, and call flow of an Interactive Voice Response system by using test calls, automated testing tools, and scripting to ensure accurate responses and seamless user experience. Testers should check for correct menu options, audio quality, and system responses across various scenarios, often using specialized IVR testing software. Proper documentation and understanding of the system's design are essential for effective testing.

What jobs pay $400 an hour?

High-paying jobs that can reach $400 an hour include specialized consulting roles, senior legal or medical professionals, and certain executive or niche technical positions. These roles often require advanced skills, extensive experience, or certifications, and may involve freelance or contract work with flexible schedules.

What is an IVR Testing job?

An IVR Testing job involves evaluating an Interactive Voice Response (IVR) system to ensure it functions correctly, providing a seamless experience for users. Testers check call flows, voice prompts, menu navigation, speech recognition, and system integrations. They identify issues like misrouted calls, incorrect responses, or poor audio quality. Automation tools or manual testing methods are used to validate system performance and reliability. The role requires attention to detail, analytical skills, and familiarity with IVR technologies.

What are the key skills and qualifications needed to thrive in the Ivr Testing position, and why are they important?

To excel in IVR Testing, you should possess strong analytical skills, a solid understanding of telephony systems, and experience with automation and manual testing methodologies, often backed by a degree in computer science or related fields. Familiarity with tools like Genesys, Avaya, or Twilio, knowledge of scripting languages, and experience with test management platforms are commonly required. Strong attention to detail, effective communication, and problem-solving abilities help testers work efficiently with development and QA teams. These competencies are vital to ensure IVR systems operate flawlessly and deliver a positive user experience.

What is IVR in testing?

In IVR testing, the job involves verifying the functionality of Interactive Voice Response systems that automate phone interactions. Testers ensure that menus, prompts, and call flows work correctly, often using tools like scripting and automation to simulate user interactions and identify issues before deployment.

What are the typical daily responsibilities for someone working in IVR Testing?

As an IVR Testing professional, your typical day involves designing and executing test cases to validate IVR functionality, identifying and documenting defects, and ensuring seamless user interactions across multiple call flows. You may also collaborate closely with developers, business analysts, and product owners to clarify requirements and implement test plans. Regular maintenance of automation scripts, regression testing before software releases, and participation in review meetings are also common tasks. This role requires a proactive approach to troubleshooting and continuous communication to help deliver reliable IVR solutions.

What are popular job titles related to Ivr Testing jobs in Florida? For Ivr Testing jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ivr Testing jobs in Florida look for? The top searched job categories for Ivr Testing jobs in Florida are:
Ivr Testing jobs near you
Infographic showing various Ivr Testing job openings in Florida as of June 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $73,929 per year, or $35.5 per hour.
Systems Engineer Networking

Systems Engineer Networking

Educational Federal Credit Union

Miami, FL • On-site

Full-time

Posted 13 days ago

Job description

  • Design, implement, and maintain LAN/WAN infrastructure, including switches, routers, wireless systems, VLANs, routing, subnetting, and IP address management.
  • Configure and manage firewalls, VPN tunnels, NAT policies, IDS/IPS, and Zero Trust network segmentation.
  • Monitor network performance, troubleshoot outages and latency issues, and conduct wireless site surveys and optimization.
  • Manage site to site and remote access VPN solutions and support SD WAN connectivity and redundancy.
  • Maintain NAC/802.1X policies, perform firewall rule reviews, and support compliance audits (NCUA, FFIEC, GLBA).
  • Collaborate with security teams on threat detection, vulnerability remediation, and incident response.
  • Lead network infrastructure projects including branch upgrades, circuit migrations, wireless refreshes, and SD WAN initiatives.
  • Manage ISP and telecom vendor relationships, coordinate circuit installations, and enforce SLAs.
  • Develop network automation for configuration backups, provisioning, and compliance reporting.
  • Support cloud networking including Azure Virtual Networks, VPN Gateway, ExpressRoute, and NSGs.
  • Maintain detailed network documentation including topology diagrams, IP schemes, firewall matrices, and change logs.
  • Provide support for Windows Server environments including AD, DNS, DHCP, and Group Policy.
  • Assist with Hyper V administration, VM provisioning, storage connectivity, and backup operations.
  • Participate in disaster recovery testing and support Microsoft 365 and Azure networking components.
  • Administer RingCentral UCaaS including provisioning, call routing, IVR, and device support.
  • Troubleshoot voice quality, connectivity, and integration issues across all locations.
  • Perform security patching across network devices, servers, and infrastructure.
  • Assist with vulnerability scanning, endpoint monitoring, access control reviews, and audit evidence collection.
  • Participate in security incident response activities and tabletop exercises.
  • Serve as a Tier 2/3 escalation point for complex infrastructure issues.
  • Use IT ticketing systems to document and resolve incidents and service requests.
  • Monitor systems and networks to proactively address alerts and performance issues.
  • Use AI powered tools to streamline workflows and improve operational efficiency.
  • Participate in change management, after hours maintenance, on call rotation, and cross functional projects.
  • Maintain infrastructure documentation and contribute to team knowledge sharing and cross training.
  • Assist with other duties and projects as assigned by management.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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