... IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text ... center operations. • Lead integrations and migrations leveraging Five9 APIs and telephony ...
... IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, speech-to-text ... center operations. • Lead integrations and migrations leveraging Five9 APIs and telephony ...
Senior IVR Analyst with Security Clearance
Catonsville, MD · On-site
$145K - $155K/yr
Bridge the gap between IT Operations, Engineering, and Business stakeholders. Ensure all parties ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
Senior IVR Analyst with Security Clearance
Catonsville, MD · On-site
$145K - $155K/yr
Bridge the gap between IT Operations, Engineering, and Business stakeholders. Ensure all parties ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...
... and Engineering • Ensure solutions balance security, customer experience, and operational ... prevention rates • IVR containment rate • Agent handle time (AHT) impact • Step-up ...
... and Engineering • Ensure solutions balance security, customer experience, and operational ... prevention rates • IVR containment rate • Agent handle time (AHT) impact • Step-up ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
... Engineering Ensure solutions balance security, customer experience, and operational efficiency (AHT ... IVR/call flows and telephony ecosystems Authentication and identity verification in a phone channel ...
... Engineering Ensure solutions balance security, customer experience, and operational efficiency (AHT ... IVR/call flows and telephony ecosystems Authentication and identity verification in a phone channel ...
Support includes endpoint provisioning, IVR programming, and ACD reporting using NetPlus. Who We're Looking For : * VoIP Engineers, Telecom Leads, ACD Analysts * Incumbents encouraged to apply ...
Support includes endpoint provisioning, IVR programming, and ACD reporting using NetPlus. Who We're Looking For : * VoIP Engineers, Telecom Leads, ACD Analysts * Incumbents encouraged to apply ...
Experience working within Agile and DevOps environments. * Exposure to cloud-native architectures ... Experience with automation and testing platforms including Cyara, AWS, IVR, Conversational IVR ...
Experience working within Agile and DevOps environments. * Exposure to cloud-native architectures ... Experience with automation and testing platforms including Cyara, AWS, IVR, Conversational IVR ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
... Office Operations > Basic SQL skills, and has worked in Agile environments as a BA, strong ... Strong knowledge of IVR systems, telecom solutions, Prompt Engineering and conversational AI ...
Quick apply
... Office Operations > Basic SQL skills, and has worked in Agile environments as a BA, strong ... Strong knowledge of IVR systems, telecom solutions, Prompt Engineering and conversational AI ...
... and configuration IVR Design & Call Flow development including secure flow & bots Strong ... DevOps Thank You Abhishek Panwar SYSMIND LLC is an Equal Employment Opportunity employer. All ...
... and configuration IVR Design & Call Flow development including secure flow & bots Strong ... DevOps Thank You Abhishek Panwar SYSMIND LLC is an Equal Employment Opportunity employer. All ...
Cloud Contact Center Developer
$50 - $55/hr
Deep knowledge of Google CX and Dialogflow CX, including conversational IVR design, NLU/NLP ... Working knowledge of various tools in the CI/CD pipeline, DevOps, and Observability. * Experience ...
New
Cloud Contact Center Developer
$50 - $55/hr
Deep knowledge of Google CX and Dialogflow CX, including conversational IVR design, NLU/NLP ... Working knowledge of various tools in the CI/CD pipeline, DevOps, and Observability. * Experience ...
New
Examples include nuclear operations, engineering or maintenance such as those found at a DOE ... IVR team. * Ability to deal with ambiguity and conflicting priorities, such as shifting facility ...
Examples include nuclear operations, engineering or maintenance such as those found at a DOE ... IVR team. * Ability to deal with ambiguity and conflicting priorities, such as shifting facility ...
IVR systems * Telecom Back Office Operations * Basic SQL skills, and has worked in Agile ... Strong knowledge of IVR systems, telecom solutions, Prompt Engineering and conversational AI ...
Quick apply
IVR systems * Telecom Back Office Operations * Basic SQL skills, and has worked in Agile ... Strong knowledge of IVR systems, telecom solutions, Prompt Engineering and conversational AI ...
Looking for candidates with a background in IVR technology * This is an Application Support / Production support role The Voice Application Operations Engineers will be supporting: * Contact Center ...
Looking for candidates with a background in IVR technology * This is an Application Support / Production support role The Voice Application Operations Engineers will be supporting: * Contact Center ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ... IVR), Process Improvements, Release Management, Software Solutions, User Experience (UX) Design ...
Cloud Contact Center Developer
Phoenix, AZ · On-site
$55.75 - $76.50/hr
Required : • Deep knowledge of Google CX and Dialogflow CX, including conversational IVR design ... DevOps, and Observability. • Experience with automated release management using GitHub Actions.
Cloud Contact Center Developer
Phoenix, AZ · On-site
$55.75 - $76.50/hr
Required : • Deep knowledge of Google CX and Dialogflow CX, including conversational IVR design ... DevOps, and Observability. • Experience with automated release management using GitHub Actions.
Contract Job Summary We are seeking skilled QA Automation Engineers with strong UAT and IVR testing ... Test contact center operations, digital workflows, and backend banking integrations . * Support ...
Contract Job Summary We are seeking skilled QA Automation Engineers with strong UAT and IVR testing ... Test contact center operations, digital workflows, and backend banking integrations . * Support ...
... IVR, cloud migration, scripting, and API integrations . This role will support a voice ... Collaborate with IT teams including Application Services, VM, Compute, Field Operations, Network ...
Quick apply
... IVR, cloud migration, scripting, and API integrations . This role will support a voice ... Collaborate with IT teams including Application Services, VM, Compute, Field Operations, Network ...
Information Technology_USA - USA_Enterprise Architect
Jacksonville, FL · On-site
$64 - $82.50/hr
... DevOps Role Descriptions: Genesys Architect Essential Skills: Genesys Architect Desirable Skills: Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys Purecloud~CTI Genesys ...
Information Technology_USA - USA_Enterprise Architect
Jacksonville, FL · On-site
$64 - $82.50/hr
... DevOps Role Descriptions: Genesys Architect Essential Skills: Genesys Architect Desirable Skills: Genesys IVR Tech Lead Keyword: ~Genesys IVR Tech Lead~ Skills: Geneys Purecloud~CTI Genesys ...
... IVR, web chat, and AI-powered virtual assistant solutions. * Solid technical understanding of cloud platforms (AWS/Azure/GCP), APIs, CI/CD, web technologies, and DevOps practices. * Strong ...
Quick apply
... IVR, web chat, and AI-powered virtual assistant solutions. * Solid technical understanding of cloud platforms (AWS/Azure/GCP), APIs, CI/CD, web technologies, and DevOps practices. * Strong ...
Ivr Devops information
See salary details
$16.35 - $22.71
0% of jobs
$22.71 - $29.06
0% of jobs
$29.06 - $35.42
2% of jobs
$35.42 - $41.78
5% of jobs
$41.78 - $48.14
10% of jobs
$51.12 is the 25th percentile. Wages below this are outliers.
$48.14 - $54.50
17% of jobs
The median wage is $59.52 / hr.
$54.50 - $60.86
20% of jobs
$60.86 - $67.22
18% of jobs
$68.36 is the 75th percentile. Wages above this are outliers.
$67.22 - $73.58
15% of jobs
$73.58 - $79.94
9% of jobs
$79.94 - $86.30
4% of jobs
$16
$60
$86
How much do ivr devops jobs pay per hour?
What is the difference between Ivr Devops vs Ivr Network Engineer?
| Aspect | Ivr Devops | Ivr Network Engineer |
|---|---|---|
| Primary Focus | Automating and managing IVR system deployment and infrastructure | Designing, implementing, and maintaining IVR network connectivity |
| Required Skills | DevOps tools, scripting, cloud platforms, IVR systems | Networking protocols, routing, switching, IVR hardware integration |
| Certifications | Linux, AWS, Azure, scripting certifications | CCNA, CCNP, network security certifications |
| Work Environment | Cloud environments, automation pipelines, scripting | Network labs, hardware setups, on-premise systems |
While both roles involve IVR systems, Ivr Devops focuses on automation, deployment, and infrastructure management using DevOps practices. In contrast, Ivr Network Engineer concentrates on network connectivity, hardware, and network protocols essential for IVR system operation.

Contractor
Posted 3 days ago
Job description
ALL CAPS, NO SPACES B/T UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
i.e. PTN_US_9999999_SKIPJOHNSON0413
: -/hr
MSP Owner: Kelly Gosciminski
Location: Phoenix, AZ - onsite
Duration: 6 months
skill id: 10762402
"CCaaS-Five9-GCP-Senior Eng (AWS Connect/ Google Five9/)"
"Candidate must have Deep knowledge of Google CCAI, AWS Connect or Five9 data ecosystem
• Design and implement scalable CCaaS and IVA solutions leveraging Google Cloud and Google CX
(Dialogflow CX), including conversational IVR design, NLU/NLP modeling, intent and flow
orchestration, webhook integrations, speech-to-text/text-to-speech, and seamless integration with
Five9 and enterprise systems.
• Architect secure, resilient cloud infrastructure on GCP using services such as GKE, Cloud Run,
Cloud Functions, Pub/Sub, Apigee, and BigQuery, implementing IAM, VPC design, encryption,
multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade
customer experience platforms.
• Architect, implement, and optimize Five9 CCaaS solutions, including ACD, skills-based routing,
dialer, omnichannel capabilities, and campaign management, ensuring scalable, secure, and
compliant contact center operations.
• Lead integrations and migrations leveraging Five9 APIs and telephony capabilities, including
CRM/CTI integrations, webhooks, SIP/WebRTC, security configuration (RBAC, PCI/HIPAA), and
transition from legacy contact center platforms to Five9.
• Experience with Agile development, Continuous Integration, and Continuous Delivery, including
working knowledge of various tools in the CI/CD pipeline. DevOps and Observability.
• Experience with automated release management using GitHub Actions.
• Experience in Architecture design and modeling should possess strong skills in designing and
modeling complex systems and architecture.
• Good understanding of data structures, algorithms, and design patterns
• Great written communication and documentation abilities • Strong understanding of cloud security architecture and Encryption and OAuth. • Looks proactively beyond the obvious for continuous improvement opportunities. • Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential. • Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike"
"Exceptional communication and stakeholder management skills, with the ability to collaborate
with cross-functional teams, including developers, business analysts, and quality assurance
professionals, to drive project success."
Role Descriptions: Candidate must have Deep knowledge of Google CCAI| AWS Connect or Five9 data ecosystem Design and implement scalable CCaaS and IVA solutions leveraging Google Cloud and Google CX(Dialogflow CX)| including conversational IVR design| NLUNLP modeling| intent and floworchestration| webhook integrations| speech-to-texttext-to-speech| and seamless integration withFive9 and enterprise systems. Architect secure| resilient cloud infrastructure on GCP using services such as GKE| Cloud Run|Cloud Functions| PubSub| Apigee| and BigQuery| implementing IAM| VPC design| encryption|multi-region high availability| and Infrastructure as Code (Terraform) to support enterprise-gradecustomer experience platforms. Architect| implement| and optimize Five9 CCaaS solutions| including ACD| skills-based routing|dialer| omnichannel capabilities| and campaign management| ensuring scalable| secure| andcompliant contact center operations. Lead integrations and migrations leveraging Five9 APIs and telephony capabilities| includingCRMCTI integrations| webhooks| SIPWebRTC| security configuration (RBAC| PCIHIPAA)| andtransition from legacy contact center platforms to Five9. Experience with Agile development| Continuous Integration| and Continuous Delivery| includingworking knowledge of various tools in the CICD pipeline. DevOps and Observability. Experience with automated release management using GitHub Actions. Experience in Architecture design and modeling should possess strong skills in designing andmodeling complex systems and architecture. Good understanding of data structures| algorithms| and design patterns Great written communication and documentation abilities Strong understanding of cloud security architecture and Encryption and OAuth. Looks proactively beyond the obvious for continuous improvement opportunities. Leadership and communication lead teams and collaborate with stakeholders| so strong leadership and communication skills are essential. Excellent communication skills| with the ability to influence at all levels across functions| from both technical and non-technical perspectives alikeKey responsibilitiesCandidate must have Deep knowledge of Google CCAI| AWS Connect or Five9 data ecosystem Design and implement scalable CCaaS and IVA solutions leveraging Google Cloud and Google CX(Dialogflow CX)| including conversational IVR design| NLUNLP modeling| intent and floworchestration| webhook integrations| speech-to-texttext-to-speech| and seamless integration withFive9 and enterprise systems. Architect secure| resilient cloud infrastructure on GCP using services such as GKE| Cloud Run|Cloud Functions| PubSub| Apigee| and BigQuery| implementing IAM| VPC design| encryption|multi-region high availability| and Infrastructure as Code (Terraform) to support enterprise-gradecustomer experience platforms. Architect| implement| and optimize Five9 CCaaS solutions| including ACD| skills-based routing|dialer| omnichannel capabilities| and campaign management| ensuring scalable
Essential Skills: Candidate must have Deep knowledge of Google CCAI| AWS Connect or Five9 data ecosystem Design and implement scalable CCaaS and IVA solutions leveraging Google Cloud and Google CX(Dialogflow CX)| including conversational IVR design| NLUNLP modeling| intent and floworchestration| webhook integrations| speech-to-texttext-to-speech| and seamless integration withFive9 and enterprise systems. Architect secure| resilient cloud infrastructure on GCP using services such as GKE| Cloud Run|Cloud Functions| PubSub| Apigee| and BigQuery| implementing IAM| VPC design| encryption|multi-region high availability| and Infrastructure as Code (Terraform) to support enterprise-gradecustomer experience platforms. Architect| implement| and optimize Five9 CCaaS solutions| including ACD| skills-based routing|dialer| omnichannel capabilities| and campaign management| ensuring scalable| secure| andcompliant contact center operations. Lead integrations and migrations leveraging F, Project Code :
About Real Soft
Sourced by ZipRecruiter
Industry
It services
Company size
501 - 1,000 Employees
Headquarters location
Monmouth Junction, NJ, US
Year founded
1991