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Exempt Cisco Contact Center Engineer Jobs (NOW HIRING)

Contact Center Engineer II

Warrenville, IL · On-site

$41.64 - $64.54/hr

Contact Center Engineer II * Location: Warrenville, IL * Full Time * Hours: Monday-Friday, 8:00am ... This position will support our contact center environment, primarily based in Cisco UCCE and ...

Contact Center Engineer II

Warrenville, IL · On-site

$41.64 - $64.54/hr

Contact Center Engineer II * Location: Warrenville, IL * Full Time * Hours: Monday-Friday, 8:00am ... This position will support our contact center environment, primarily based in Cisco UCCE and ...

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

As a WebEx Contact Center Senior Engineer at Lee Health, you will play a crucial role in managing and optimizing the WebEx Contact Center and Cisco Unified Communications Manager (CUCM) environments.

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Exempt Cisco Contact Center Engineer information

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$19

$59

$81

How much do exempt cisco contact center engineer jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for exempt cisco contact center engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is the difference between Exempt Cisco Contact Center Engineer vs Cisco Contact Center Support Specialist?

AspectExempt Cisco Contact Center EngineerCisco Contact Center Support Specialist
CertificationsCCNP Collaboration, Cisco certificationsCCNA Collaboration, Cisco certifications
Work EnvironmentDesign, implement, and maintain contact center solutionsProvide technical support and troubleshooting
Employer & Industry UsageTelecom, IT services, large enterprisesIT service providers, enterprise contact centers

The Exempt Cisco Contact Center Engineer typically focuses on designing and implementing contact center solutions, requiring advanced certifications and technical expertise. In contrast, the Cisco Contact Center Support Specialist primarily provides support and troubleshooting, often with less emphasis on design. Both roles are vital in contact center operations but differ in responsibilities and skill levels.

More about Exempt Cisco Contact Center Engineer jobs
What cities are hiring for Exempt Cisco Contact Center Engineer jobs? Cities with the most Exempt Cisco Contact Center Engineer job openings:
What are the most commonly searched types of Cisco Contact Center Engineer jobs? The most popular types of Cisco Contact Center Engineer jobs are:
What states have the most Exempt Cisco Contact Center Engineer jobs? States with the most job openings for Exempt Cisco Contact Center Engineer jobs include:
What job categories do people searching Exempt Cisco Contact Center Engineer jobs look for? The top searched job categories for Exempt Cisco Contact Center Engineer jobs are:
Infographic showing various Exempt Cisco Contact Center Engineer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 22% Part Time, and 1% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.
Cisco Contact Center Design Lead

Cisco Contact Center Design Lead

Syntricate Technologies

Mount Laurel, NJ

Other

Posted 22 days ago


Job description

Job Title

Required Skills: 8+ Year experience

  • 5 yrs. experience with Cisco Unified communications products (Cisco Unified Communications Manager, SIP Trunking, CUSP, ASR and ISR Unified Border Elements, Unity Connection, Cisco Emergency Responder)
  • SRST, E911, PS ALI
  • 5 yrs. experience with Cisco Contact Center Enterprise (UCCE), Customer Voice Portal (CVP), and Cisco Unified Communications Manager (CUCM)
  • 5 yrs. in the contact centre domain with a variety of technologies and contexts (e.g. call recording, routing, reporting, IVR, CTI, IPT, etc.)
  • Broad network exposure: routing, switching, VOIP, MPLS, SIP, etc. (ideal)
  • 5 yr. in strategy and/or planning and/or development of large contact centre infrastructure including with design, integration, deployment, and upgrading
  • 3 yrs. Architecture/design involvement