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Exempt Cisco Contact Center Engineer Jobs (NOW HIRING)

Contact Center Support Engineer - Five9 Location: New York, NY (Hybrid - 2 Days Onsite) Duration: Contract-to-Hire Overview Join a dynamic support team responsible for maintaining and optimizing a ...

Position Summary We are seeking a highly skilled Sr. Five9 Contact Center Engineer to lead the design, implementation, optimization, and support of enterprise cloud contact center solutions. The ...

Cisco Contact Center * LivePerson * Experience designing and supporting IVR and call-routing ... Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines Ideal Candidate A ...

Avaya Contact Center Engineer Location : Chicago , IL (Hybrid role 3 days/week from day1) Seeking a Senior Specialist with 7 to 11 years of experience in Avaya Contact enter solutions within the ...

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Exempt Cisco Contact Center Engineer information

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$19

$59

$81

How much do exempt cisco contact center engineer jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for exempt cisco contact center engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is the difference between Exempt Cisco Contact Center Engineer vs Cisco Contact Center Support Specialist?

AspectExempt Cisco Contact Center EngineerCisco Contact Center Support Specialist
CertificationsCCNP Collaboration, Cisco certificationsCCNA Collaboration, Cisco certifications
Work EnvironmentDesign, implement, and maintain contact center solutionsProvide technical support and troubleshooting
Employer & Industry UsageTelecom, IT services, large enterprisesIT service providers, enterprise contact centers

The Exempt Cisco Contact Center Engineer typically focuses on designing and implementing contact center solutions, requiring advanced certifications and technical expertise. In contrast, the Cisco Contact Center Support Specialist primarily provides support and troubleshooting, often with less emphasis on design. Both roles are vital in contact center operations but differ in responsibilities and skill levels.

More about Exempt Cisco Contact Center Engineer jobs
What cities are hiring for Exempt Cisco Contact Center Engineer jobs? Cities with the most Exempt Cisco Contact Center Engineer job openings:
What are the most commonly searched types of Cisco Contact Center Engineer jobs? The most popular types of Cisco Contact Center Engineer jobs are:
What states have the most Exempt Cisco Contact Center Engineer jobs? States with the most job openings for Exempt Cisco Contact Center Engineer jobs include:
What job categories do people searching Exempt Cisco Contact Center Engineer jobs look for? The top searched job categories for Exempt Cisco Contact Center Engineer jobs are:
Infographic showing various Exempt Cisco Contact Center Engineer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Nice CXOne Senior Developer

Tata Consultancy Service Limited

Detroit, MI • On-site

$90K - $110K/yr

Full-time

Posted 12 days ago


Job description

Nice CXOne Senior Developer
• Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio
• Hands-on experience with NICE CXone development (Studio, APIs, scripting).
• Strong understanding of Cisco UCCE/UCCX call flows and routing logic.
• Proficiency in programming languages (JavaScript, Python, or .NET).
• Experience with REST APIs, web services, and data exchange formats (JSON, XML).
• The NICE CXone Developer Engineer will be responsible for designing, developing, and customizing NICE CXone applications
• Build integrations between CXone and enterprise systems (CRM, WFM, reporting tools).
• Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone
• Translate Cisco call flows and routing scripts into NICE CXone equivalents.
• Work with NICE CXone APIs, RESTful services, and connectors for third-party systems.
• Develop automation scripts for provisioning and configuration.
• Work closely with infrastructure engineers, QA teams, and Cisco/NICE support.
• Prepare technical documentation, migration guides, and code repositories.
Salary Range- $90,000-$110,000 a year
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