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Freelance Cisco Contact Center Engineer Jobs (NOW HIRING)

Your Impact As a Tier 3 Escalation Engineer, you'll be the go-to technical resource for the hardest Cisco Contact Center Enterprise issues - voice routing, IVR, Finesse, CUIC, CVP, ICM, and the ...

They are seeking a Webex Contact Center Enterprise Engineer responsible for designing, implementing, and managing Cisco's cloud-based contact center solutions to ensure seamless omnichannel customer ...

VoIP Engineer IV Duration: 6 months contract-to-hire Location: Seattle, WA ***Onsite 2-3 days per ... Cisco Contact Center Platforms: Expertise with Unified Contact Center Express, Webex Contact Center ...

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site +1

$50.37 - $65.48/hr

As a WebEx Contact Center Senior Engineer at Lee Health, you will play a crucial role in managing and optimizing the WebEx Contact Center and Cisco Unified Communications Manager (CUCM) environments.

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How much do freelance cisco contact center engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for freelance cisco contact center engineer in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

Does a Freelance Cisco Contact Center Engineer offer remote jobs?

Yes, many freelance Cisco Contact Center Engineers work remotely, leveraging their expertise in Cisco Unified Contact Center solutions, VoIP, and collaboration tools. Remote work allows flexibility and often involves using remote access, VPNs, and collaboration platforms to perform tasks effectively.

What cities are hiring for Freelance Cisco Contact Center Engineer jobs?

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What are the most commonly searched types of Cisco Contact Center Engineer jobs?

The most popular types of Cisco Contact Center Engineer jobs are:

What states have the most Freelance Cisco Contact Center Engineer jobs?

States with the most job openings for Freelance Cisco Contact Center Engineer jobs include:

Infographic showing various Freelance Cisco Contact Center Engineer job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

Contact Center Engineer ( AI/ML )

Conch Technologies Inc

Sunrise, FL • On-site

Contractor

Re-posted 26 days ago


Job description

Hi
 
Greetings from Conch Technologies
 
Position: Contact Center Engineer ( AI/ML )
Location: Phoenix, AZ, Charlotte, NC, and Sunrise, FL (On-site 5 days a week ) 
Duration: 12+ Months Contract 
Required Skills 

We are seeking experienced Software Engineers with strong expertise in Python or Java development and hands-on experience building AI-powered Contact Center solutions.

Must-Have Experience 
  • Strong development experience in Python and/or Java
  • Experience with API development and Microservices Architecture
  • Hands-on experience with AI/ML and Natural Language Processing (NLP)
  • Experience working with GitHubGitHub Actions, and CI/CD pipelines
  • Experience with Five9 Contact Center Platform
  • Experience with contact center call routing and orchestration
  • Hands-on experience with:
    • Google Cloud Platform (GCP)
    • Google Contact Center AI (CCAI)
    • Google Intelligent Virtual Agent (IVA)
    • Voice Analytics and Conversational AI solutions
Preferred Experience 
  • Contact center technologies such as:
    • Avaya
    • Cisco Contact Center
    • LivePerson
  • Experience designing and supporting IVR and call-routing solutions
  • Experience integrating AI-driven voice and chat platforms into enterprise environments
Key Responsibilities 
  • Design, develop, and support AI-powered contact center applications
  • Build scalable APIs and microservices using Python or Java
  • Implement NLP, AI/ML, and conversational AI capabilities
  • Integrate Five9 and Google CCAI/IVA solutions with enterprise systems
  • Enhance call routing, voice analytics, and customer engagement experiences
  • Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines
Ideal Candidate 

A strong software engineer with deep Python/Java expertise and hands-on experience in Contact Center technologies, particularly Five9, Google CCAI/IVA, NLP, AI/ML, APIs, and Microservices.

 
Thanks & Regards,
Raviteja Chebolu
Desk: 
214-247-7117
Email: raviteja.c@conchtech.com
Conch Technologies Inc | www.conchtech.com
6750 Poplar Ave # 711, Memphis, TN 38138, United States