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Freelance Cisco Contact Center Engineer Jobs (NOW HIRING)

Lee Health

Sr WebEx Contact Center Engineer

Fort Myers, FL · On-site

$50.37 - $65.48/hr

As a WebEx Contact Center Senior Engineer at Lee Health, you will play a crucial role in managing and optimizing the WebEx Contact Center and Cisco Unified Communications Manager (CUCM) environments.

Tixy Services LLC

Contact Center Engineer

Plano, TX · On-site

We''re building a bench of hands-on CCaaS / Contact Center Engineers who can design, configure, and integrate contact center platforms - supporting client engagements spanning voice, digital channels ...

INA Solution Inc

Contact Center Engineer

New York, NY · On-site

$50 - $65/hr

Contact Center Support Engineer - Five9 Location: New York, NY (Hybrid - 2 Days Onsite) Duration: Contract-to-Hire Overview Join a dynamic support team responsible for maintaining and optimizing a ...

1 point system

Cisco CVP IVR Engineer

Plano, TX · On-site

Cisco, CVP, Call Studio, VXML, IVR, Contact Center, JAVA Note: Need min 9 years of experience with ... Java programming: Ability to develop custom Java components for CVP integration * Contact Center ...

RingCentral

$88 - $115/hr

About the Role The Professional Services Contact Center Engineer at RingCentral will drive the implementation of RingCX and RingCentral Contact Center (RCCC) functionality within new Contact Center ...

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How much do freelance cisco contact center engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for freelance cisco contact center engineer in the United States is $47.71, according to ZipRecruiter salary data. Most workers in this role earn between $24.28 and $61.78 per hour, depending on experience, location, and employer.

Does a Freelance Cisco Contact Center Engineer offer remote work?

Many freelance Cisco Contact Center Engineers work remotely, leveraging their technical skills to configure and troubleshoot contact center systems using tools like Cisco Unified Contact Center. Remote work is common in this role, especially for tasks such as system design, support, and consulting, provided the engineer has reliable internet access and relevant certifications. However, some projects or clients may require on-site presence for specific implementations or troubleshooting.

What cities are hiring for Freelance Cisco Contact Center Engineer jobs?

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What are the most commonly searched types of Cisco Contact Center Engineer jobs?

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What states have the most Freelance Cisco Contact Center Engineer jobs?

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Freelance Cisco Contact Center Engineer jobs near you
Infographic showing various Freelance Cisco Contact Center Engineer job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $99,230 per year, or $47.7 per hour.

WebEx Contact Center Network Engineer

Lee Health

Fort Myers, FL • On-site

$37.72 - $49.03/hr

Full-time

Posted 13 days ago

Lee Health rating

7.0

Company rating: 7.0 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

379th of 898 rated healthcare providers

Job description

Location: Education Training and Development Center - 12451 Gateway Blvd Fort Myers FL 33913
Department: IS Information Technology Svcs
Work Type: Full Time
Shift: Shift 1/ to
Minimum to Midpoint Pay Rate: $37.72 - $49.03 / hour
Position Overview:
As a WebEx Contact Center Engineer at Lee Health, you will play a crucial role in managing and optimizing the WebEx Contact Center and Cisco Unified Communications Manager (CUCM) environments. You will be responsible for ensuring the reliable day-to-day operation of these critical communication platforms and contributing to the efficiency and effectiveness of business operations.
Key Responsibilities:
WebEx Contact Center Management:
• Oversee day-to-day operations of the WebEx Contact Center to ensure optimal performance and reliability.
• Configure and maintain contact center features including call routing, reporting, and system integrations.
• Troubleshoot and resolve technical issues related to the WebEx Contact Center platform.
• Collaborate with cross-functional teams to enhance and customize contact center functionality to meet business requirements.
Cisco Unified Communications Manager (CUCM):
• Manage and maintain the CUCM telephony infrastructure supporting enterprise communications.
• Ensure high availability and reliable functionality of CUCM services.
• Collaborate with network and IT teams to integrate CUCM with other business systems and applications.
• Perform routine operational and maintenance activities within Cisco Unified Communications Manager.
Documentation and Reporting:
• Maintain detailed documentation of system configurations, changes, and incident resolutions.
• Generate regular reports to monitor system performance and identify improvement opportunities.
• Provide insights and recommendations to optimize WebEx Contact Center and CUCM operations.
Technical Support:
• Provide technical support and guidance to end users and internal teams to ensure timely issue resolution.
• Assist with the development and delivery of training materials and sessions related to contact center and CUCM functionality.
Qualifications:
• Associate's degree in computer science or related discipline is highly desirable. HS degree required.
• 2 or more years' experience working with network infrastructure.
• Desirable credentials: Cisco Certified Support Technician (CCST)
• Strong working knowledge of Cisco Unified Communications Manager (CUCM).
• Hands-on experience configuring and troubleshooting contact center call routing and reporting.
• Familiarity with telephony and VoIP technologies.
• Excellent problem-solving, communication, and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Strong organizational skills with a high attention to detail.

What Lee Health employees say

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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916

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