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Ivr Devops Jobs (NOW HIRING)

Nodejs, AWS, CI/CD, API, Lambda, IVR/Amazon connect - Position Summary We are seeking a skilled ... Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps ...

Node.js Developer

Dallas, TX · On-site

$51 - $65.75/hr

Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex. * Develop ... Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps ...

Bridge the gap between IT Operations, Engineering, and Business stakeholders. Ensure all parties ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...

We are looking for a I VR Test Engineer to help us design and deliver CX solutions that provide our ... IVR application and environment operations * IVR test planning and test sets * Executing and ...

Bridge the gap between IT Operations, Engineering, and Business stakeholders. Ensure all parties ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...

NodeJS Developer

Dallas, TX · On-site

$51 - $65.75/hr

Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex. * Develop ... Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps ...

Build and enhance IVR and self-service workflows using Amazon Connect and Amazon Lex. * Develop ... Participate in CI/CD pipeline development and deployment automation using GitHub and AWS DevOps ...

Senior IVR Analyst

Catonsville, MD · On-site

$145K - $155K/yr

Bridge the gap between IT Operations, Engineering, and Business stakeholders. Ensure all parties ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...

Senior IVR Analyst

Catonsville, MD · On-site

$145K - $155K/yr

Bridge the gap between IT Operations, Engineering, and Business stakeholders. Ensure all parties ... Experience: 7+ years of dedicated experience in IVR integration, data analysis, and system ...

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Ivr Devops information

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$16

$60

$86

How much do ivr devops jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for ivr devops in the United States is $60.53, according to ZipRecruiter salary data. Most workers in this role earn between $50.72 and $69.47 per hour, depending on experience, location, and employer.

What is an IVR developer?

An IVR developer designs and implements Interactive Voice Response systems that allow callers to interact with automated phone menus. They typically work with telephony platforms, scripting languages, and tools like Asterisk or Genesys to create efficient call flows and integrate with backend systems. Strong programming skills and knowledge of telecommunication protocols are essential for this role.

What other jobs can a DevOps engineer do?

A DevOps engineer can transition into roles such as Site Reliability Engineer (SRE), Cloud Engineer, Automation Engineer, or Infrastructure Engineer, leveraging skills in scripting, cloud platforms, and CI/CD tools. These roles often require knowledge of automation, monitoring, and deployment processes to ensure system reliability and scalability.

What is the difference between Ivr Devops vs Ivr Network Engineer?

AspectIvr DevopsIvr Network Engineer
Primary FocusAutomating and managing IVR system deployment and infrastructureDesigning, implementing, and maintaining IVR network connectivity
Required SkillsDevOps tools, scripting, cloud platforms, IVR systemsNetworking protocols, routing, switching, IVR hardware integration
CertificationsLinux, AWS, Azure, scripting certificationsCCNA, CCNP, network security certifications
Work EnvironmentCloud environments, automation pipelines, scriptingNetwork labs, hardware setups, on-premise systems

While both roles involve IVR systems, Ivr Devops focuses on automation, deployment, and infrastructure management using DevOps practices. In contrast, Ivr Network Engineer concentrates on network connectivity, hardware, and network protocols essential for IVR system operation.

Is DevOps a IT job?

DevOps is an IT role focused on combining software development and IT operations to improve deployment, automation, and system reliability. An Ivr DevOps professional typically works with tools like Jenkins, Docker, and cloud platforms, requiring skills in scripting, automation, and system administration.

What is an IVR job?

An IVR DevOps job involves managing and maintaining Interactive Voice Response (IVR) systems used in automated customer service. The role typically requires skills in scripting, system integration, and cloud or server management to ensure reliable operation and scalability of IVR solutions.
More about Ivr Devops jobs
Infographic showing various Ivr Devops job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $125,908 per year, or $60.5 per hour.
Voice / IVR Product Owner (Amazon Connect)

Voice / IVR Product Owner (Amazon Connect)

Mondo

Owings Mills, MD • On-site

$70 - $80/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 9 days ago


Job description

Apply now: Voice / IVR Product Owner (Amazon Connect), location is Hybrid. The start date is ASAP for this contract position.

Job Title: Voice / IVR Product Owner (Amazon Connect) Location-Type: Hybrid (Owings Mills, MD or Colorado Springs, CO) Start Date Is: ASAP Duration: 6-Month Contract (Through End of Year with Potential Extension/Conversion) Compensation Range: $70/hr – $80/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship .

Job Description: Seeking a Voice / IVR Product Owner to lead the product strategy and execution for Amazon Connect and contact center technologies. This individual will own the product roadmap and backlog while partnering with business, engineering, operations, and architecture teams to modernize customer engagement, IVR, authentication, and AI-powered voice experiences.

Day-to-Day Responsibilities:

  • Own the product roadmap, backlog, and Agile delivery for Amazon Connect and IVR initiatives
  • Define, prioritize, and refine user stories and product requirements
  • Lead contact center modernization and cloud migration initiatives
  • Partner with engineering, architecture, operations, and business stakeholders to deliver voice and customer experience enhancements
  • Drive initiatives related to IVR, call routing, authentication, CRM integrations, and self-service capabilities
  • Evaluate and implement Amazon Connect AI capabilities including conversational AI, call summarization, agent assist, voice analytics, and intelligent automation
  • Monitor operational KPIs and customer experience metrics to identify opportunities for improvement
  • Support cross-functional planning, product strategy, and release execution

Minimum Requirements:

  • 5 years of Product Owner, Product Management, or Business Analysis experience
  • Hands-on experience with Amazon Connect and cloud contact center technologies
  • Experience supporting contact center modernization or cloud migration initiatives
  • Strong understanding of IVR design, call routing, authentication workflows, and customer service operations
  • Experience managing Agile backlogs, user stories, sprint planning, and product roadmaps
  • Experience partnering with engineering, architecture, operations, and business stakeholders
  • Exposure to Workday transactions
  • Proficiency with Microsoft Office Suite
  • Strong leadership, communication, critical thinking, and stakeholder management skills
  • Detail-oriented with excellent judgment, professionalism, and a customer-service mindset
Preferred Qualifications:
  • Financial services or other regulated industry experience
  • Experience with AWS, Amazon Lex, Contact Lens, or CRM integrations
  • Experience with AI-powered customer engagement solutions
  • Omnichannel customer experience experience
  • Contact center analytics and KPI reporting experience