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Ivanti Jobs (NOW HIRING)

Strong knowledge of Ivanti Neurons for ITSM * Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident, and Problem Management. * Hands-on experience with a CMDB tool ...

You use Ivanti as the main ticketing and IT service management platform while delivering a high level of customer service in a fast-paced, professional environment. The schedule for this role is ...

You use Ivanti as the main ticketing and IT service management platform while delivering a high level of customer service in a fast-paced, professional environment. The schedule for this role is ...

LANDESK) ServiceDesk Admin

Richmond, VA · On-site

$17.75 - $24.50/hr

We prefer the applicant to have hands on administration experience with IVANTI (LANDESK) software. The position requires a high level of attention to Customer Service and great attention to detail ...

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$50.5K

$89.9K

$141.5K

How much do ivanti jobs pay per year?

As of Jun 5, 2026, the average yearly pay for ivanti in the United States is $89,886.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,500.00 and $100,500.00 per year, depending on experience, location, and employer.

What is an Ivanti job?

An Ivanti job typically involves working with Ivanti's IT asset and service management solutions, which help organizations streamline IT operations, cybersecurity, and enterprise service management. Professionals in Ivanti-related roles may work as administrators, engineers, consultants, or support specialists, focusing on implementing, configuring, and maintaining Ivanti products. These roles often require expertise in ITSM, endpoint management, security, and automation. Depending on the position, responsibilities may include troubleshooting issues, optimizing workflows, and ensuring compliance with IT policies.

What are the key skills and qualifications needed to thrive in the Ivanti position, and why are they important?

To thrive as an Ivanti Administrator or Specialist, you need a solid foundation in IT service management, endpoint management, and software deployment, often supported by a degree in information technology or a related field. Expertise with Ivanti solutions such as Ivanti Endpoint Manager (EPM), Service Manager, and certification like Ivanti Certified Professional are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills for collaborating with IT teams and users. Mastering these skills ensures efficient system operations, timely resolution of technical issues, and optimal IT service delivery within an organization.

What are the common responsibilities of an Ivanti Administrator or Specialist in a typical workday?

Ivanti professionals are typically responsible for the deployment, configuration, and ongoing maintenance of Ivanti solutions across company endpoints. This includes tasks such as software packaging, patch management, troubleshooting user issues, and integrating Ivanti tools with other IT systems. You may also be involved in process automation, reporting, and continual improvement projects alongside help desk and cybersecurity teams. Regular communication with end-users and IT staff is common to ensure systems remain secure, up-to-date, and aligned with business objectives. This role blends technical project work with active collaboration and support, offering both structure and variety in daily activities.
What cities are hiring for Ivanti jobs? Cities with the most Ivanti job openings:
What are the most commonly searched types of Ivanti jobs? The most popular types of Ivanti jobs are:
What states have the most Ivanti jobs? States with the most job openings for Ivanti jobs include:
Infographic showing various Ivanti job openings in the United States as of May 2026, with employment types broken down into 60% Full Time, and 40% Contract. Highlights an 100% In-person job distribution, with an average salary of $89,886 per year, or $43.2 per hour.

Service Desk Technician

AHU Technologies, Inc.

Washington, DC • On-site

$25 - $28/hr

Full-time

Posted 8 days ago


Job description

Replies within 24 hours
Job Description:
Short Description: Service Desk Technician
Complete Description:
The Service Desk Technician - Journeyman provides technical support for customers who experience computer and software issues in the areas of standard Windows desktop applications as well as applications developed by the client and its vendors. This position serves as the first point of contact for troubleshooting hardware and software problems.
Duties & Responsibilities:
a. Respond to service requests and service incidents reported by client staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements.
b. Ability to provide tier 1 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory.
c. Ability to provide tier 1 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
d. Configure and deploy PCs, laptops, printers, mobile phones, tablets, and other desktop IT assets.
e. Interact with network team and application development teams to restore services and/or identify and correct issues.
f. Simulate or re-create user problems to resolve incidents.
g. Recommend system modifications to reduce user problems and service incidents.
Qualifications
Required Experience: At least three (3) years of experience in the following:
a. Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management;
b. Providing help desk support for iOS devices, iOS-based applications, and iCloud account management;
c. Configuring, imaging and deploying Windows based laptops, printers, and desktop assets;
d. Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix.
e. CompTIA A+ certified
Preferred Experience: At least three (3) years of experience in the following:
a. Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick;
b. IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.
Skills Matrix:
• Providing help desk support for the Windows operating system, Windows-based applications and databases, and AD account management. Required 3 Years
• Providing help desk support for iOS devices, iOS-based applications, and iCloud account management. Required 3 Years
• Configuring, imaging, and deploying Windows based laptops, printers, and desktop assets. Required 3 Years
• Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix. Required 3 Years
• CompTIA A+ certified. Required
• Endpoint protection and management tools such as Cisco AMP, Absolute, or HP SureClick. Highly desired 3 Years
• IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix. Highly desired 3 Years
Flexible work from home options available.
Compensation: $25.00 - $28.00 per hour
About Us
AHU Technologies INCis an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues.
AHU Technologies INC was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.