... Pro, Ivanti, and KACE. • Support Microsoft 365, Microsoft Entra ID, Active Directory, and VDI environments. • Assist with imaging, provisioning, patch validation, and endpoint compliance. • ...
... Pro, Ivanti, and KACE. • Support Microsoft 365, Microsoft Entra ID, Active Directory, and VDI environments. • Assist with imaging, provisioning, patch validation, and endpoint compliance. • ...
... using Ivanti, KACE, Microsoft Intune, Windows Autopilot, and JAMF Pro. • Manage OS and application patching, image version control, validation, and rollback. • Implement device enrollment ...
... using Ivanti, KACE, Microsoft Intune, Windows Autopilot, and JAMF Pro. • Manage OS and application patching, image version control, validation, and rollback. • Implement device enrollment ...
LANDESK) ServiceDesk Admin
Richmond, VA · On-site
Qualifications The Systems Administrator is responsible for system administration and configuration of IVANTI ServiceDesk and Asset Management Suite implementation. This includes working with ...
LANDESK) ServiceDesk Admin
Richmond, VA · On-site
Qualifications The Systems Administrator is responsible for system administration and configuration of IVANTI ServiceDesk and Asset Management Suite implementation. This includes working with ...
LANDESK) ServiceDesk Admin
$17.75 - $24.50/hr
We prefer the applicant to have hands on administration experience with IVANTI (LANDESK) software. The position requires a high level of attention to Customer Service and great attention to detail ...
LANDESK) ServiceDesk Admin
$17.75 - $24.50/hr
We prefer the applicant to have hands on administration experience with IVANTI (LANDESK) software. The position requires a high level of attention to Customer Service and great attention to detail ...
Configuration Manager
Mechanicsville, VA · On-site
Required 8 Years Strong knowledge of Ivanti Neurons for ITSM CMDB capabilities Required 2 Years ITIL Foundation Certification Required ITIL intermediate/expert level certification Highly desired ...
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Configuration Manager
Mechanicsville, VA · On-site
Required 8 Years Strong knowledge of Ivanti Neurons for ITSM CMDB capabilities Required 2 Years ITIL Foundation Certification Required ITIL intermediate/expert level certification Highly desired ...
Strong knowledge of Ivanti Neurons for ITSM * Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident, and Problem Management. * Hands-on experience with a CMDB tool ...
Strong knowledge of Ivanti Neurons for ITSM * Strong understanding of ITIL v3/v4 processes-especially Configuration, Change, Incident, and Problem Management. * Hands-on experience with a CMDB tool ...
Configuration Manager
Mechanicsville, VA · On-site
Strong knowledge of Ivanti Neurons for ITSM * Strong understanding of ITIL v3/v4 processes--especially Configuration, Change, Incident, and Problem Management. * Hands-on experience with a CMDB tool ...
Quick apply
Configuration Manager
Mechanicsville, VA · On-site
Strong knowledge of Ivanti Neurons for ITSM * Strong understanding of ITIL v3/v4 processes--especially Configuration, Change, Incident, and Problem Management. * Hands-on experience with a CMDB tool ...
Administer Ivanti and KACE patching, deployment, and configuration-drift remediation. * Administer Microsoft Intune, Windows Autopilot, and JAMF Pro. * Implement endpoint-compliance policies and ...
Quick apply
Administer Ivanti and KACE patching, deployment, and configuration-drift remediation. * Administer Microsoft Intune, Windows Autopilot, and JAMF Pro. * Implement endpoint-compliance policies and ...
VDOT Configuration Manager (Hybrid Richmond)
Richmond, VA · On-site
$65 - $70/hr
... Ivanti Neurons for ITSM · Strong understanding of ITIL v3/v4 processes--especially Configuration, Change, Incident, and Problem Management. · Hands-on experience with a CMDB tool- Ivanti Neurons ...
Quick apply
VDOT Configuration Manager (Hybrid Richmond)
Richmond, VA · On-site
$65 - $70/hr
... Ivanti Neurons for ITSM · Strong understanding of ITIL v3/v4 processes--especially Configuration, Change, Incident, and Problem Management. · Hands-on experience with a CMDB tool- Ivanti Neurons ...
Endpoint Engineer
Mclean, VA · On-site
Administer Ivanti and KACE patching, deployment, and configuration-drift remediation. * Administer Microsoft Intune, Windows Autopilot, and JAMF Pro. * Implement endpoint-compliance policies and ...
Endpoint Engineer
Mclean, VA · On-site
Administer Ivanti and KACE patching, deployment, and configuration-drift remediation. * Administer Microsoft Intune, Windows Autopilot, and JAMF Pro. * Implement endpoint-compliance policies and ...
Manages and monitors customer IT issues using helpdesk tools - KSE, Ivanti, and SharePoint. Support over the phone, in person, and using remote control; * Acts as a liaison between VDOT and VITA/SAIC ...
Quick apply
Manages and monitors customer IT issues using helpdesk tools - KSE, Ivanti, and SharePoint. Support over the phone, in person, and using remote control; * Acts as a liaison between VDOT and VITA/SAIC ...
We prefer the applicant to have hands on administration experience with IVANTI (LANDESK) software or an industry equivalent. The position requires a high level of attention to Customer Service and ...
We prefer the applicant to have hands on administration experience with IVANTI (LANDESK) software or an industry equivalent. The position requires a high level of attention to Customer Service and ...
Computer User Support Specialist - Junior (Swing Shift, Sun - Thu, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Swing Shift, Sun - Thu, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Day Shift, Sun - Thu 7:00 - 3:30)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Day Shift, Sun - Thu 7:00 - 3:30)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Swing Shift, Sun - Thu, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Swing Shift, Sun - Thu, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Desktop Support Specialist
Richmond, VA · On-site
Experience with Ivanti Service Desk Desired 4 Years * Experience with Microsoft Deployment Toolkit Desired 4 Years * Experience with Active Directory Desired 4 Years
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Desktop Support Specialist
Richmond, VA · On-site
Experience with Ivanti Service Desk Desired 4 Years * Experience with Microsoft Deployment Toolkit Desired 4 Years * Experience with Active Directory Desired 4 Years
Computer User Support Specialist - Junior (Day Shift, Sun - Thu 7:00 - 3:30)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Day Shift, Sun - Thu 7:00 - 3:30)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Swing Shift, Tue - Sat, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Swing Shift, Tue - Sat, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Swing Shift, Sun - Thu, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Quick apply
Computer User Support Specialist - Junior (Swing Shift, Sun - Thu, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Swing Shift, Tue - Sat, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Computer User Support Specialist - Junior (Swing Shift, Tue - Sat, 3:00PM - 11:30PM)
Petersburg, VA · On-site
Ticketing System Experience (e.g., BMC Remedy/ServiceNow/SolarWinds/Ivanti) Required Qualifications: * Education & Experience (Must meet ONE of the following): High School Diploma / GED + one (1) ...
Ivanti information
See Virginia salary details
$50.1K - $58.3K
5% of jobs
$58.3K - $66.5K
13% of jobs
$70.9K is the 25th percentile. Wages below this are outliers.
$66.5K - $74.7K
14% of jobs
$74.7K - $82.9K
17% of jobs
The median wage is $84K / yr.
$82.9K - $91.1K
15% of jobs
$97.2K is the 75th percentile. Wages above this are outliers.
$91.1K - $99.3K
17% of jobs
$99.3K - $107.5K
8% of jobs
$107.5K - $115.7K
5% of jobs
$115.7K - $123.9K
3% of jobs
$123.9K - $132.1K
2% of jobs
$132.1K - $140.3K
2% of jobs
$50.1K
$89.1K
$140.3K
How much do ivanti jobs pay per year?
How many people work at Ivanti?
What are the key skills and qualifications needed to thrive in an Ivanti position?
To thrive as an Ivanti Administrator or Specialist, you need a solid foundation in IT service management, endpoint management, and software deployment, often supported by a degree in information technology or a related field. Expertise with Ivanti solutions such as Ivanti Endpoint Manager (EPM), Service Manager, and certification like Ivanti Certified Professional are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills for collaborating with IT teams and users. Mastering these skills ensures efficient system operations, timely resolution of technical issues, and optimal IT service delivery within an organization.
What does an Ivanti do?
Ivanti professionals are typically responsible for the deployment, configuration, and ongoing maintenance of Ivanti solutions across company endpoints. This includes tasks such as software packaging, patch management, troubleshooting user issues, and integrating Ivanti tools with other IT systems. You may also be involved in process automation, reporting, and continual improvement projects alongside help desk and cybersecurity teams. Regular communication with end-users and IT staff is common to ensure systems remain secure, up-to-date, and aligned with business objectives. This role blends technical project work with active collaboration and support, offering both structure and variety in daily activities.
What is an Ivanti?
An Ivanti job typically involves working with Ivanti's IT asset and service management solutions, which help organizations streamline IT operations, cybersecurity, and enterprise service management. Professionals in Ivanti-related roles may work as administrators, engineers, consultants, or support specialists, focusing on implementing, configuring, and maintaining Ivanti products. These roles often require expertise in ITSM, endpoint management, security, and automation. Depending on the position, responsibilities may include troubleshooting issues, optimizing workflows, and ensuring compliance with IT policies.

Cloud Service Desk Representative with Security Clearance
Reston, VA • On-site
Other
Re-posted 11 days ago
Job description
Company: Horizon Global Partners (HgP)
Employment Type: Full-Time
Clearance Requirement: Active Top Secret (TS) Security Clearance Required
Position Summary
Horizon Global Partners (HgP) is seeking an experienced Cloud Service Desk Representative to support a Federal Government customer by resolving complex engineering-level endpoint and cloud service issues. This is not a traditional Tier 1 help desk role. The successful candidate will support escalated technical issues and work closely with Endpoint Engineering, Cybersecurity, Identity Management, and Infrastructure teams.
Key Responsibilities
• Resolve complex Service Desk tickets escalated beyond Tier 1 support.
• Troubleshoot endpoint, device enrollment, authentication, and cloud service issues.
• Support Microsoft Intune, Windows Autopilot, JAMF Pro, Ivanti, and KACE.
• Support Microsoft 365, Microsoft Entra ID, Active Directory, and VDI environments.
• Assist with imaging, provisioning, patch validation, and endpoint compliance.
• Support passwordless authentication, hardware-backed credentials, and Conditional Access.
• Validate endpoint logging, SIEM/EDR telemetry, and assist with forensic data collection.
• Maintain documentation, knowledge articles, and operational runbooks.
Required Qualifications
• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or equivalent experience.
• Minimum 5 years of enterprise IT, Endpoint Administration, Service Desk Engineering, or Cloud Support experience.
• Experience supporting escalated technical issues in enterprise environments.
• Experience with Microsoft Intune, Windows Autopilot, Microsoft 365, Active Directory, and Windows/macOS endpoints.
• Familiarity with JAMF Pro, Ivanti, KACE, SIEM, and EDR platforms.
• Excellent troubleshooting, documentation, and customer service skills.
Required Technical Skills
Microsoft Intune, Windows Autopilot, Microsoft 365, Microsoft Entra ID, Active Directory, Windows 11, macOS, JAMF Pro, Ivanti, KACE, Endpoint Imaging, Device Enrollment, VDI, Group Policy, PowerShell, SIEM, EDR, Microsoft Sentinel, Change Management.
Required Credential
Active Top Secret (TS) Security Clearance required.
Preferred Certifications
• Microsoft 365 Certified: Endpoint Administrator Associate
• Microsoft Certified: Identity and Access Administrator Associate
• ITIL Foundation v4
• CompTIA Security+
• Jamf Certified Technician or Administrator
Why Join Horizon Global Partners?
Support mission-critical Federal Government programs by providing advanced engineering support for secure endpoint and cloud technologies.
About Horizon Global Partners
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Reston, VA, US
Year founded
2015