Experience with Windows, macOS, and Linux troubleshooting Knowledge of networking (DNS, DHCP, VPN, TCP/IP) Knowledge of the platforms (AZURE, INTUNE, IVANTI) Familiarity with ticketing systems (Jira ...
Experience with Windows, macOS, and Linux troubleshooting Knowledge of networking (DNS, DHCP, VPN, TCP/IP) Knowledge of the platforms (AZURE, INTUNE, IVANTI) Familiarity with ticketing systems (Jira ...
Administer and configure the ITSM platform (e.g.| ServiceNow| JIRA| BMC Remedy| Ivanti). Manage incident| Problem| Change Request| and Asset management processes. Develop and maintain service ...
Administer and configure the ITSM platform (e.g.| ServiceNow| JIRA| BMC Remedy| Ivanti). Manage incident| Problem| Change Request| and Asset management processes. Develop and maintain service ...
eCommerce Payment Processor
Tallahassee, FL · On-site
$18/hr
Ensure all incidents and requests are tracked and logged in the incident management tool, Ivanti. * Responsible for responding to customers questions concerning return payments and disabled cases.
New
Quick apply
eCommerce Payment Processor
Tallahassee, FL · On-site
$18/hr
Ensure all incidents and requests are tracked and logged in the incident management tool, Ivanti. * Responsible for responding to customers questions concerning return payments and disabled cases.
New
Experience with enterprise patch management and vulnerability management tools such as Microsoft SCCM, MECM, WSUS, Tanium, BigFix, Ivanti, Qualys, Rapid7, Nucleus or Tenable * Experience with ...
Experience with enterprise patch management and vulnerability management tools such as Microsoft SCCM, MECM, WSUS, Tanium, BigFix, Ivanti, Qualys, Rapid7, Nucleus or Tenable * Experience with ...
Ivanti Requisitos da Vaga * Ensino Superior completo ou cursando em Tecnologia da Informação, Ciência da Computação, Sistemas de Informação ou áreas correlatas. * Experiência mínima de 3 ...
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Ivanti Requisitos da Vaga * Ensino Superior completo ou cursando em Tecnologia da Informação, Ciência da Computação, Sistemas de Informação ou áreas correlatas. * Experiência mínima de 3 ...
Salesforce Customer Relationship Management (CRM) * Ivanti IT Service Management (ITSM) Platform * DocuSign Electronic Signature and Agreement Management Platform * Education * College Degree
Salesforce Customer Relationship Management (CRM) * Ivanti IT Service Management (ITSM) Platform * DocuSign Electronic Signature and Agreement Management Platform * Education * College Degree
Senior Infrastructure Engineer
$95K - $159K/yr
Administer and optimize endpoint management platforms such as Microsoft Intune, Jamf, Ivanti Avalanche, Velocity, and Zebra StageNow to support secure and reliable operations. * Develop and maintain ...
Senior Infrastructure Engineer
$95K - $159K/yr
Administer and optimize endpoint management platforms such as Microsoft Intune, Jamf, Ivanti Avalanche, Velocity, and Zebra StageNow to support secure and reliable operations. * Develop and maintain ...
Salesforce Customer Relationship Management (CRM) * Ivanti IT Service Management (ITSM) Platform * DocuSign Electronic Signature and Agreement Management Platform * Education * College Degree
Salesforce Customer Relationship Management (CRM) * Ivanti IT Service Management (ITSM) Platform * DocuSign Electronic Signature and Agreement Management Platform * Education * College Degree
ServiceNow is the preferred database but will accept others such as Remedy, AppSpace, Ivanti, etc. (see basic quals section). Required Education * BA or equivalent. Basic Qualifications: * Uses ...
ServiceNow is the preferred database but will accept others such as Remedy, AppSpace, Ivanti, etc. (see basic quals section). Required Education * BA or equivalent. Basic Qualifications: * Uses ...
Salesforce Customer Relationship Management (CRM) * Ivanti IT Service Management (ITSM) Platform * DocuSign Electronic Signature and Agreement Management Platform * Education * College Degree
Salesforce Customer Relationship Management (CRM) * Ivanti IT Service Management (ITSM) Platform * DocuSign Electronic Signature and Agreement Management Platform * Education * College Degree
Security Analyst
Tallahassee, FL · On-site
Examples include SCCM, Altiris, KACE, Ivanti, etc. * Experience in Microsoft Active Directory on-premises and Azure (hybrid) administration, including practices of account provisioning, enable ...
Security Analyst
Tallahassee, FL · On-site
Examples include SCCM, Altiris, KACE, Ivanti, etc. * Experience in Microsoft Active Directory on-premises and Azure (hybrid) administration, including practices of account provisioning, enable ...
Ivanti information
How many people work at Ivanti?
Ivanti is a technology company that employs thousands of people worldwide, including roles in software development, IT management, and customer support. The company's workforce size can vary but typically ranges in the several thousands, reflecting its global presence and diverse job opportunities.
What are the key skills and qualifications needed to thrive in an Ivanti position?
To thrive as an Ivanti Administrator or Specialist, you need a solid foundation in IT service management, endpoint management, and software deployment, often supported by a degree in information technology or a related field. Expertise with Ivanti solutions such as Ivanti Endpoint Manager (EPM), Service Manager, and certification like Ivanti Certified Professional are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are essential soft skills for collaborating with IT teams and users. Mastering these skills ensures efficient system operations, timely resolution of technical issues, and optimal IT service delivery within an organization.
What does an Ivanti do?
Ivanti professionals are typically responsible for the deployment, configuration, and ongoing maintenance of Ivanti solutions across company endpoints. This includes tasks such as software packaging, patch management, troubleshooting user issues, and integrating Ivanti tools with other IT systems. You may also be involved in process automation, reporting, and continual improvement projects alongside help desk and cybersecurity teams. Regular communication with end-users and IT staff is common to ensure systems remain secure, up-to-date, and aligned with business objectives. This role blends technical project work with active collaboration and support, offering both structure and variety in daily activities.
What is an Ivanti?
An Ivanti job typically involves working with Ivanti's IT asset and service management solutions, which help organizations streamline IT operations, cybersecurity, and enterprise service management. Professionals in Ivanti-related roles may work as administrators, engineers, consultants, or support specialists, focusing on implementing, configuring, and maintaining Ivanti products. These roles often require expertise in ITSM, endpoint management, security, and automation. Depending on the position, responsibilities may include troubleshooting issues, optimizing workflows, and ensuring compliance with IT policies.
What are the most commonly searched types of Ivanti jobs in Florida? The most popular types of Ivanti jobs in Florida are:
What are popular job titles related to Ivanti jobs in Florida? For Ivanti jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ivanti jobs in Florida look for? The top searched job categories for Ivanti jobs in Florida are:
Help Desk Specialist / IT Support Technician- Bilingual- Spanish / English
Miami, FL • On-site
Other
Posted 4 days ago
Job description
Job Title: Help Desk Specialist / IT Support Technician
Location: Miami, FL Onsite, NO REMOTE
Duration: 6-12 months extendable
Job Description:
We are looking for a Help Desk Specialist Bilingual - English & Spanish to provide technical support and assistance to
employees or customers. The ideal candidate will have strong problem-solving skills,
excellent communication, and the ability to troubleshoot various hardware, software, and
network issues. Salesforce knowledge will be a big plus.
Key Responsibilities
Provide Tier 1 & 2 Technical Support
Respond to IT support requests via email, phone, or ticketing system
Diagnose and resolve hardware, software, and network issues
Escalate complex problems to higher-tier IT support when necessary
Manage IT Assets & Systems
Install, configure, and update software and hardware
Maintain user accounts, access control, and permissions (Active Directory, Google
Workspace, etc.)
Ensure proper documentation of technical issues and resolutions
Support Cloud & SaaS Applications
Assist users with Office 365, Google Workspace, and other productivity tools
Troubleshoot VPN, remote desktop, and cloud-based applications
Security & Compliance
Educate users on best practices for IT security
Support data backup and recovery processes
Monitor and report potential security threats
Required Skills & Qualifications
Education:
Bachelor's degree in IT, Computer Science, or related field (or equivalent
experience)
Language: English & Spanish
Technical Skills:
Experience with Windows, macOS, and Linux troubleshooting
Knowledge of networking (DNS, DHCP, VPN, TCP/IP)
Knowledge of the platforms (AZURE, INTUNE, IVANTI)
Familiarity with ticketing systems (Jira, ServiceNow, Zendesk)
Basic scripting (PowerShell, Bash) is a plus
Soft Skills:
Strong problem-solving and multitasking abilities
Excellent communication skills for non-technical user
Ability to work in a fast-paced environment
Preferred Qualifications (Nice to Have)
IT certifications (CompTIA A+, ITIL, Microsoft Certified: Modern Desktop
Administrator)
Experience with enterprise security tools (firewall, antivirus, endpoint protection)
Previous experience in a customer-facing IT support role
Tools (Nice to Have).
IAM Application JIRA (Control of users with special profiles)
Ivanti MdM
Azure by Microsoft
Intune MdM
NetX 360
Aravo TPRM
Salesforce
ASO (proprietary tech from BBVA)
Helena (proprietary tech from BBVA)
Glomo, as times comes (proprietary tech from BBVA)
Regards,
Harjeet Singh
Marlabs LLC. | One Corporate Place South | Piscataway, NJ 08854
Tel: X1496 | Mobile: | Fax: |
About Marlabs
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Piscataway, NJ, US
Year founded
1996