Itsm Manager Jobs in Tennessee (NOW HIRING)

## 2027 Information Technology Foundation ProgramApplylocations: Nashville, Tennesseeposted on: Posted Yesterdayjob requisition id: R0000387808**Career Area:****Job Description:****Your Work Shapes the World at Caterpillar Inc.**When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.**About Cat Financial**Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat dealers for machines, engines, Solar gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial.**Information Technology Foundation Program****Job Description**The Information Technology Foundation Program is a 2-3 year rotational program includes assignments in applications, infrastructure, or security. You will have the opportunity to provide technical support and enhancements to existing systems and/or infrastructure. Assist more experienced application and/or infrastructure personnel in developing solutions to customer related requests and/or system problems. This program supports your learning of our core business and builds a strong foundation for IT Careers. Upon completing the program, you will have the opportunity to make your next career move as either an individual contributor or a future leader. This program is ideal for those building foundational skills in this field, generally within the first 0-2 years of their career.**Principal Duties & Responsibilities:**Responsibilities vary but may include various combinations of the following duties. • Provides application and/or technical infrastructure support, including problem identification and resolution. • Follows established development and support processes, including but not limited to, System Development Life Cycle (SDLC), Information Technology Service Management (ITSM) or related methodologies. • Works with business partners to gather requirements for technical solutions and troubleshoots system related issues. • Under direction of more experienced team members, assists in the configuration, implementation and upgrades of existing systems and/or infrastructure. • Provides support and input to projects, including task planning and execution. • Works within well-defined objectives and instructions from systems staff for use in designing, testing and documentation. • Works to automate tasks and processes with scripting and automation tools.• Strives to meet the quality standards set forth by management. • Ensures availability when necessary for off-shift and weekend support functions. • Participates in accomplishment of continuous improvement objectives for the department. Progress toward accomplishment of these is measured through maintenance of necessary measurements and analysis of associated data. Participates in the identification of problem areas and development of resolutions to address them.**What to expect during this program:**• Skill-fit rotation designed to build upon existing technical skills• Developmental rotation designed to challenge and broaden experience• Landing spot allows program graduates to begin managing their own careers• High visibility with senior leadership• Career development and formal mentorship programs• Leadership, networking, and volunteer opportunities• Corporate responsibility initiatives• Enjoy life in Nashville**EDUCATION/EXPERIENCE:****Required Qualifications:**• Minimum 3.0 cumulative GPA on a 4.0 scale at the time of application. Must maintain a 3.0 cumulative GPA through graduation • Degree must be completed by hire date in one of the following degree programs: Information Technology majors (Computer Science, Managment Information Systems, Data Science, AI) or other relevant degrees*.* • Authorized to work in U.S.**Desired Qualifications:** • Ability to work independently or as part of a team. • Strong written and verbal communication skills. • Understanding of SDLC, ITSM or related methodologies. • Understanding of one or more programming and/or scripting languages (e.g. Java, .Net, SQL, PL/SQL, PowerShell, Bash, etc.). • Ability and willingness to learn new technologies. • Ability to gain a general understanding of core business procedures and operations. • Ability to troubleshoot and recommend process changes that improve the overall implementation, maintenance and support of applications and/or technical infrastructure. • Knowledge of and ability to apply basic math and data analysis skills.**Additional Information:**• Relocation is available to those that qualify.• Sponsorship is **NOT** available for this position.• Program Start Date: July 12, 2027**Compensation & Benefits:**Base Salary for this role ranges from $79,800.00 - $131,280.00. Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. Total rewards package, beyond base salary included:* Annual Incentive bonus plan* Medical, dental and vision coverage starting day 1* Paid time off plan (Vacation, Holiday, Volunteer, Etc.)* 401(k) Savings Plan including company match* Health Savings account (HSA)* Flexible spending accounts (FSAs)* Short and long-term disability coverage* Life Insurance* Parental Leave* Employee Assistance Program* Voluntary benefits* Career Development*\* Subject to annual eligibility and incentive plan guidelines.*### ### This position requires working onsite five days a week.### ### Relocation is available for this position.### ### Visa Sponsorship is not available for this position.**Posting Dates:**August 11, 2026 - October 31, 2026Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. #J-18808-Ljbffr