Manage existing and new external vendor relationships * Oversee a team of platform engineers ... Drive platform integration with enterprise systems including Entra ID, ITSM, zero-trust security ...
Manage existing and new external vendor relationships * Oversee a team of platform engineers ... Drive platform integration with enterprise systems including Entra ID, ITSM, zero-trust security ...
IT Vendor Financials & Contract Manager
Omaha, NE · On-site +1
Strategic Portfolio Management (SPM) * IT Service Management (ITSM) * 1+ year working on vendor financial management (budgeting, forecasting, cost optimization) * Bachelors Degree in Business ...
IT Vendor Financials & Contract Manager
Omaha, NE · On-site +1
Strategic Portfolio Management (SPM) * IT Service Management (ITSM) * 1+ year working on vendor financial management (budgeting, forecasting, cost optimization) * Bachelors Degree in Business ...
Senior Endpoint Protection Engineer
Omaha, NE · On-site
$109K - $150K/yr
... IOC management in support of Security Operations and Incident Response teams activities * Ensure alerts integrate effectively with SIEM and ITSM platforms * Support triaging and investigating ...
Senior Endpoint Protection Engineer
Omaha, NE · On-site
$109K - $150K/yr
... IOC management in support of Security Operations and Incident Response teams activities * Ensure alerts integrate effectively with SIEM and ITSM platforms * Support triaging and investigating ...
Senior Endpoint Protection Engineer
Omaha, NE · On-site
$109K - $150K/yr
... IOC management in support of Security Operations and Incident Response teams activities * Ensure alerts integrate effectively with SIEM and ITSM platforms * Support triaging and investigating ...
Senior Endpoint Protection Engineer
Omaha, NE · On-site
$109K - $150K/yr
... IOC management in support of Security Operations and Incident Response teams activities * Ensure alerts integrate effectively with SIEM and ITSM platforms * Support triaging and investigating ...
Service Delivery Manager - Remote - USA
Lincoln, NE · On-site +1
ITSM Operating Fluency: Working command of incident, problem, request, and change management in ServiceNow, Jira Service Management, or equivalent, including P1 through P4 triage, queue and backlog ...
Service Delivery Manager - Remote - USA
Lincoln, NE · On-site +1
ITSM Operating Fluency: Working command of incident, problem, request, and change management in ServiceNow, Jira Service Management, or equivalent, including P1 through P4 triage, queue and backlog ...
VCF Platform Engineer Manager
Omaha, NE · On-site
Strong working knowledge of IT service management (ITSM) processes, including incident, change, problem, request, and service level management. * Proven experience in capacity planning, utilization ...
VCF Platform Engineer Manager
Omaha, NE · On-site
Strong working knowledge of IT service management (ITSM) processes, including incident, change, problem, request, and service level management. * Proven experience in capacity planning, utilization ...
VCF Platform Engineer Manager
Omaha, NE · On-site
Strong working knowledge of IT service management (ITSM) processes, including incident, change, problem, request, and service level management. * Proven experience in capacity planning, utilization ...
VCF Platform Engineer Manager
Omaha, NE · On-site
Strong working knowledge of IT service management (ITSM) processes, including incident, change, problem, request, and service level management. * Proven experience in capacity planning, utilization ...
EUC/Desktop Engineer
Omaha, NE · On-site
$60K - $65K/yr
... ITSM tools like ServiceNow for ticket management. • Excellent customer service skills and the ability to communicate effectively with non-technical users. • Self-starter with the ability to work ...
EUC/Desktop Engineer
Omaha, NE · On-site
$60K - $65K/yr
... ITSM tools like ServiceNow for ticket management. • Excellent customer service skills and the ability to communicate effectively with non-technical users. • Self-starter with the ability to work ...
Revenue Planning & Intelligence
Lincoln, NE · On-site
$98K - $125K/yr
Hands-on experience with ServiceNow or a similar PPM/ITSM platform, including how project, task, and billing data flows through the system. * Demonstrated experience with project/portfolio management ...
Quick apply
Revenue Planning & Intelligence
Lincoln, NE · On-site
$98K - $125K/yr
Hands-on experience with ServiceNow or a similar PPM/ITSM platform, including how project, task, and billing data flows through the system. * Demonstrated experience with project/portfolio management ...
SCITLS Data Quality Monitoring Engineer at General Dynamics Information Technology Offutt Air F[...]
Bellevue, NE · On-site
$62.08 - $83.98/hr
ITIL 4 Foundation ITSM certification or ability to obtain within 9 months of hire. Desired Certifications: Oracle Certified Specialist Data Guard Administration; Certified Data Management ...
New
SCITLS Data Quality Monitoring Engineer at General Dynamics Information Technology Offutt Air F[...]
Bellevue, NE · On-site
$62.08 - $83.98/hr
ITIL 4 Foundation ITSM certification or ability to obtain within 9 months of hire. Desired Certifications: Oracle Certified Specialist Data Guard Administration; Certified Data Management ...
New
Desktop Engineer I
La Vista, NE · On-site
$53K - $62K/yr
Document all actions in an IT Service Management (ITSM) issue tracking system properly to ensure timely follow-up and resolution. * Manage/update projects, tasks, licenses, and lists. Education ...
Desktop Engineer I
La Vista, NE · On-site
$53K - $62K/yr
Document all actions in an IT Service Management (ITSM) issue tracking system properly to ensure timely follow-up and resolution. * Manage/update projects, tasks, licenses, and lists. Education ...
Manage Intune policy and Entra related services. * Manage Microsoft Azure and other hosting ... Experience with ITSM/ticketing platforms. * 2+ years' experience in Level II or higher support.
Manage Intune policy and Entra related services. * Manage Microsoft Azure and other hosting ... Experience with ITSM/ticketing platforms. * 2+ years' experience in Level II or higher support.
Desktop Engineer I
La Vista, NE · On-site
$53K - $62K/yr
Document all actions in an IT Service Management (ITSM) issue tracking system properly to ensure timely follow-up and resolution. * Manage/update projects, tasks, licenses, and lists. Education ...
Desktop Engineer I
La Vista, NE · On-site
$53K - $62K/yr
Document all actions in an IT Service Management (ITSM) issue tracking system properly to ensure timely follow-up and resolution. * Manage/update projects, tasks, licenses, and lists. Education ...
Desktop Engineer I
La Vista, NE · Hybrid
$53K - $62K/yr
Document all actions in an IT Service Management (ITSM) issue tracking system properly to ensure timely follow-up and resolution. * Manage/update projects, tasks, licenses, and lists. Education ...
Desktop Engineer I
La Vista, NE · Hybrid
$53K - $62K/yr
Document all actions in an IT Service Management (ITSM) issue tracking system properly to ensure timely follow-up and resolution. * Manage/update projects, tasks, licenses, and lists. Education ...
Manage Intune policy and Entra related services. * Manage Microsoft Azure and other hosting ... Experience with ITSM/ticketing platforms. * 2+ years' experience in Level II or higher support.
Quick apply
Manage Intune policy and Entra related services. * Manage Microsoft Azure and other hosting ... Experience with ITSM/ticketing platforms. * 2+ years' experience in Level II or higher support.
Managed Services keeps the enterprise running - spanning IT operations, cloud engineering, network ... ITSM/ITIL fundamentals, log & metric analysis, SQL, JSON/APIs What We're Looking For: * High School ...
New
Managed Services keeps the enterprise running - spanning IT operations, cloud engineering, network ... ITSM/ITIL fundamentals, log & metric analysis, SQL, JSON/APIs What We're Looking For: * High School ...
New
Collaborate with the broader IT Service Management (ITSM) and software development teams to troubleshoot and resolve infrastructure issues. * Participate in a rotating on-call schedule to provide 24 ...
Collaborate with the broader IT Service Management (ITSM) and software development teams to troubleshoot and resolve infrastructure issues. * Participate in a rotating on-call schedule to provide 24 ...
Technology Compliance Advisor
Omaha, NE · On-site
$85 - $115/hr
Strong attention to detail and time management skills * Confident and articulate communication ... IT governance, ITSM/ITIL frameworks, and SSDLC practices * Strong analyticaland time ...
New
Technology Compliance Advisor
Omaha, NE · On-site
$85 - $115/hr
Strong attention to detail and time management skills * Confident and articulate communication ... IT governance, ITSM/ITIL frameworks, and SSDLC practices * Strong analyticaland time ...
New
Collaborate with the broader IT Service Management (ITSM) and software development teams to troubleshoot and resolve infrastructure issues. * Participate in a rotating on-call schedule to provide 24 ...
Collaborate with the broader IT Service Management (ITSM) and software development teams to troubleshoot and resolve infrastructure issues. * Participate in a rotating on-call schedule to provide 24 ...
Collaborate with the broader IT Service Management (ITSM) and software development teams to troubleshoot and resolve infrastructure issues. * Participate in a rotating on-call schedule to provide 24 ...
Collaborate with the broader IT Service Management (ITSM) and software development teams to troubleshoot and resolve infrastructure issues. * Participate in a rotating on-call schedule to provide 24 ...
Itsm Manager information
What does an ITSM Manager do?
What are the key skills and qualifications needed to thrive as an ITSM Manager?
What are the primary challenges an ITSM Manager faces when implementing new IT service processes across a large organization?
What is the difference between Itsm Manager vs Service Desk Manager?
| Aspect | Itsm Manager | Service Desk Manager |
|---|---|---|
| Primary Focus | Oversees IT service management processes, ensuring efficient delivery and compliance | Manages daily service desk operations, customer support, and incident resolution |
| Certifications | ITIL, COBIT, PMP often preferred | ITIL, HDI certifications common |
| Work Environment | Strategic, process-oriented, cross-departmental | Operational, customer-facing, team management |
| Industry Usage | IT service providers, large enterprises | IT support centers, corporate IT departments |
While both roles focus on IT service delivery, the Itsm Manager has a broader, process-driven role overseeing overall IT service management strategies. The Service Desk Manager concentrates on daily support operations and customer interactions. Understanding these differences helps in choosing the right career path or job focus.
What are the most commonly searched types of Itsm jobs in Nebraska?
The most popular types of Itsm jobs in Nebraska are:
What are popular job titles related to Itsm Manager jobs in Nebraska?
For Itsm Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Itsm Manager jobs in Nebraska look for?
The top searched job categories for Itsm Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Itsm Manager jobs?
Cities in Nebraska with the most Itsm Manager job openings:

Full-time
Re-posted 26 days ago
Deloitte rating
8.2
Based on 93 frontline employees who took The Breakroom Quiz
46th of 152 rated financial services
Job description
The Digital Workspace Platforms Engineering Manager leads the engineering strategy, architecture, and lifecycle management of Deloitte's enterprise digital workspace platforms, including end-user computing, M365, collaboration tooling, and productivity services. This role is responsible for translating platform strategy into scalable, reliable, and secure engineering solutions that enable more than 150,000 US practitioners to work seamlessly across hybrid environments. The Sr. Manager oversees a team of platform engineers, drives technical roadmaps, governs platform standards, and ensures deep integration with adjacent enterprise systems including identity, security, and service management. Success is measured by platform engineering quality, system reliability, deployment velocity, and the tangible impact delivered to the practitioner experience.
Recruiting for this role ends on October 31, 2026
Work You'll Do
As a Digital Workspace Platforms Engineering Manager, you will:
- Lead the engineering design, build, and lifecycle management of enterprise digital workspace platforms including M365, endpoint management, and collaboration tooling
- Develop and maintain platform engineering roadmaps aligned to CTO strategy, practitioner experience goals, and enterprise architecture standards
- Lead ongoing reviews and refreshes of technology standards
- Manage existing and new external vendor relationships
- Oversee a team of platform engineers, providing technical direction, performance management, and professional development
- Establish and enforce engineering standards, configuration baselines, and quality assurance practices across all workspace platforms, ensuring scalable, long-term interoperability with systems
- Drive platform integration with enterprise systems including Entra ID, ITSM, zero-trust security frameworks, and observability tooling
- Partner with architecture, security, and infrastructure teams to ensure platforms meet compliance, scalability, and resilience requirements
- Evaluate emerging technologies and lead proof-of-concept efforts to continuously advance the firm's digital workspace engineering capabilities
The successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The Team
The Digital Workspace Platforms Engineering team sits within Deloitte's CTO Practitioner Productivity organization and is responsible for the engineering foundation that powers how Deloitte's workforce operates every day. From endpoint configuration to M365 service management and collaboration platform engineering, this team builds and maintains the technology backbone that enables client delivery, internal collaboration, and practitioner productivity at scale. The team operates at the intersection of enterprise architecture, security, and end-user experience - making a direct and lasting impact on how Deloitte works.
Qualifications
Required:
- 8+ years of experience in digital workspace engineering, end-user computing, or enterprise platform/infrastructure engineering
- 6+ years of technical expertise in M365 platform engineering including Exchange Online, SharePoint, Teams, Intune, and Entra ID including but not limited to:
- Strong understanding of zero-trust architecture, endpoint security, and enterprise identity management 1+ year leading platform engineering teams and managing technical roadmaps
- Proven ability to manage cross-functional engineering programs with executive-level stakeholder communication
- Bachelor's degree in Information Technology, Computer Science, Human-Computer Interaction, Business, or a related field and/or additional relevant professional experience
- Ability to travel 10-20%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Microsoft 365 Certified: Enterprise Administrator Expert or equivalent certification
- Experience with DEX (Digital Employee Experience) observability platforms such as Nexthink or Lakeside
- Familiarity with MCP/A2A agentic protocols and AI-integrated workspace tooling
- Background in professional services or large-scale enterprise IT engineering environments
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000 to $179,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
EA_ExpHire
#LH-1
EA_ITS_ExpHire
Qualifications:The Digital Workspace Platforms Engineering Manager leads the engineering strategy, architecture, and lifecycle management of Deloitte's enterprise digital workspace platforms, including end-user computing, M365, collaboration tooling, and productivity services. This role is responsible for translating platform strategy into scalable, reliable, and secure engineering solutions that enable more than 150,000 US practitioners to work seamlessly across hybrid environments. The Sr. Manager oversees a team of platform engineers, drives technical roadmaps, governs platform standards, and ensures deep integration with adjacent enterprise systems including identity, security, and service management. Success is measured by platform engineering quality, system reliability, deployment velocity, and the tangible impact delivered to the practitioner experience.
Recruiting for this role ends on October 31, 2026
Work You'll Do
As a Digital Workspace Platforms Engineering Manager, you will:
- Lead the engineering design, build, and lifecycle management of enterprise digital workspace platforms including M365, endpoint management, and collaboration tooling
- Develop and maintain platform engineering roadmaps aligned to CTO strategy, practitioner experience goals, and enterprise architecture standards
- Lead ongoing reviews and refreshes of technology standards
- Manage existing and new external vendor relationships
- Oversee a team of platform engineers, providing technical direction, performance management, and professional development
- Establish and enforce engineering standards, configuration baselines, and quality assurance practices across all workspace platforms, ensuring scalable, long-term interoperability with systems
- Drive platform integration with enterprise systems including Entra ID, ITSM, zero-trust security frameworks, and observability tooling
- Partner with architecture, security, and infrastructure teams to ensure platforms meet compliance, scalability, and resilience requirements
- Evaluate emerging technologies and lead proof-of-concept efforts to continuously advance the firm's digital workspace engineering capabilities
The successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The Team
The Digital Workspace Platforms Engineering team sits within Deloitte's CTO Practitioner Productivity organization and is responsible for the engineering foundation that powers how Deloitte's workforce operates every day. From endpoint configuration to M365 service management and collaboration platform engineering, this team builds and maintains the technology backbone that enables client delivery, internal collaboration, and practitioner productivity at scale. The team operates at the intersection of enterprise architecture, security, and end-user experience - making a direct and lasting impact on how Deloitte works.
Qualifications
Required:
- 8+ years of experience in digital workspace engineering, end-user computing, or enterprise platform/infrastructure engineering
- 6+ years of technical expertise in M365 platform engineering including Exchange Online, SharePoint, Teams, Intune, and Entra ID including but not limited to:
- Strong understanding of zero-trust architecture, endpoint security, and enterprise identity management 1+ year leading platform engineering teams and managing technical roadmaps
- Proven ability to manage cross-functional engineering programs with executive-level stakeholder communication
- Bachelor's degree in Information Technology, Computer Science, Human-Computer Interaction, Business, or a related field and/or additional relevant professional experience
- Ability to travel 10-20%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred:
- Microsoft 365 Certified: Enterprise Administrator Expert or equivalent certification
- Experience with DEX (Digital Employee Experience) observability platforms such as Nexthink or Lakeside
- Familiarity with MCP/A2A agentic protocols and AI-integrated workspace tooling
- Background in professional services or large-scale enterprise IT engineering environments
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000 to $179,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
EA_ExpHire
#LH-1
EA_ITS_ExpHire
Education:Bachelor's DegreeEmployment Type:About Deloitte
Sourced by ZipRecruiter
Industry
Finance and insurance and business management consulting
Company size
10,000+ Employees
Headquarters location
Orlando, FL, US