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Itsm Engineer Jobs in Oregon (NOW HIRING)

Ralliant

Principal Platform Engineer

Beaverton, OR · On-site +1

This role is ideal for engineers who prefer building and solving complex problems over producing ... ITSM, monitoring) * Exposure to container platforms and Kubernetes Core Competencies * Systems ...

Lam Research Corporation

Lead Saviynt Engineer

Tualatin, OR · On-site

$106K - $140K/yr

ITSM platforms (e.g., ServiceNow). Delivery Leadership & Stakeholder Engagement * Own technical ... Mentor IAM engineers and administrators, and establish patterns and reusable components.

Five9

OR

$129K - $166K/yr

You will also collaborate with platform and SRE teams to maintain secure, performant, and multi ... ITIL Foundation/advanced certifications in support of ITSM standard methodology. * Background in ...

US Bank

End Point Systems Engineer

Gresham, OR · Remote

The Systems Engineer directs or recommends enhancements for system performance, reliability ... Familiarity with ITSM platforms (e.g., ServiceNow) and automation integrations Analytical ...

Five9

OR

$57 - $75.75/hr

ITIL Foundation/advanced certifications in support of ITSM standard methodology. * Background in ... Master's degree in computer science, IT, Engineering, or a related field preferred; equivalent ...

Cotiviti

$114K - $156K/yr

... SSO/MFA, SIEM, ITSM) and automate onboarding/rotation/workflows using APIs and scripting ... Hands-on engineering with Delinea components such as Secret Server (vaulting/rotation/workflows ...

U.S. Financial Technology

FinTech) is seeking an experienced Application Support Engineer to join our team of talented ... with ITSM Tools such as ServiceNow, Remedy or other ticketing tools. * 2+ years of experience ...

U.S. Financial Technology

FinTech) is seeking an experienced Application Support Engineer to join our team of talented ... with ITSM Tools such as ServiceNow, Remedy or other ticketing tools. * 2+ years of experience ...

Torus, Inc.

IT Support Engineer

Sherwood, OR · On-site

$60K - $70K/yr

We design, engineer, manufacture, install, and support our systems end-to-end, standing behind them ... Experience with Jira ITSM and Slack for ticket management. * Strong troubleshooting skills for ...

Lumen Technologies

Senior Lead IT Engineer, Flexera One

OR · On-site +1

$132K - $176K/yr

Experience working with ITSM processes (incident, problem, change, and configuration management). * Act as a trusted technical advisor and escalation point. * Mentor junior engineers and promote ...

New York Life

$103K - $142K/yr

Hybrid - 3 days per quarter Role Overview The Network Engineer - Core Network Services is ... Familiarity withchange management and ITSM processes(e.g., ServiceNow, Remedy). Preferred

Empower AI Inc.

Document all work in our ITSM system (ServiceNow). * Coordinate with staff onsite to resolve ... programming, system security policy procedures, and operations. Qualifications CONTRACT REQUIRED ...

Empower AI Inc.

Document all work in our ITSM system (ServiceNow). * Coordinate with staff onsite to resolve ... programming, system security policy procedures, and operations. Qualifications CONTRACT REQUIRED ...

RecruitTalent LLC.

Tester (ServiceNow)

Redmond, OR · On-site

$50 - $60/hr

Collaborate with developers, business analysts, and stakeholders to understand requirements and ... Hands-on experience with the ServiceNow platform (e.g., ITSM, HRSD, or other modules)

Symbotic

Staff Senior Reliability Engineer

OR · Remote

$125K - $171K/yr

What we need You'll be the Senior Reliability Engineer who owns complex production investigations ... Depth in ITSM/ITIL practice - Incident Management, Problem Management, RCA, and Continuous Service ...

New York Life

$111K - $159K/yr

Experience with automation, PowerShell, scripting, dashboarding, or ITSM integrations. ITIL, Microsoft endpoint, security, or SRE certifications. Working Model Hybrid operations role with occasional ...

C3EL

IT Support Specialist - Senior

Salem, OR

Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem ... Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and ...

C3EL

IT Support Specialist - Senior

Salem, OR · On-site

Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem ... Escalates complex problems to upper-level deskside engineers. Must have a broad base of support and ...

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Showing results 21-40

All JobsItsm Engineer JobsItsm Engineer Jobs in Oregon

Itsm Engineer information

See Oregon salary details

$39.1K

$92.2K

$144.3K

How much do itsm engineer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for itsm engineer in Oregon is $92,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $103,100.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What are popular job titles related to Itsm Engineer jobs in Oregon? For Itsm Engineer jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Itsm Engineer jobs in Oregon look for? The top searched job categories for Itsm Engineer jobs in Oregon are:
What cities in Oregon are hiring for Itsm Engineer jobs? Cities in Oregon with the most Itsm Engineer job openings:
Itsm Engineer jobs near you
Infographic showing various Itsm Engineer job openings in Oregon as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 78% Physical, 6% Hybrid, and 16% Remote job distribution, with an average salary of $92,216 per year, or $44.3 per hour.

Principal Platform Engineer

Ralliant

Beaverton, OR • On-site, Remote

Full-time

Re-posted 20 days ago

Job description

Job Summary:
Location: Beaverton, OR or Raleigh, NC
We are seeking a Principal Platform Engineer to design, build, and implement scalable, secure infrastructure solutions across commercial and CMMC Level 2 environments. This is a highly hands-on role focused on solving complex infrastructure challenges, developing reusable platform capabilities, and driving automation across cloud and hybrid environments at scale.
This role is ideal for engineers who prefer building and solving complex problems over producing static architecture artifacts.
Responsibilities:
  • Design and implement scalable infrastructure solutions across AWS, on-prem, and hybrid environments
  • Build and maintain reusable Infrastructure as Code (IaC) modules and platform components
  • Develop and enforce secure-by-design solutions aligned to CMMC Level 2 and enterprise security requirements
  • Partner with Security Architecture and GRC to translate security and compliance requirements into implementable controls
  • Lead the implementation of network segmentation, identity integration, logging, and monitoring solutions
  • Drive adoption of automation-first practices, including CI/CD pipelines and Policy as Code (PaC)
  • Solve complex platform and infrastructure challenges through hands-on engineering and rapid iteration
  • Contribute to and refine platform standards, patterns, and reference implementations through working code
  • Support and mentor engineering teams on best practices for infrastructure, automation, and platform design
  • Evaluate and integrate new technologies (including AI-enabled platforms) with a focus on practical implementation and risk alignment

Required Qualifications:
  • 8+ years in cloud engineering, platform engineering, or infrastructure roles
  • Strong hands-on experience designing and building in AWS (multi-account environments preferred)
  • Deep experience with Terraform or similar IaC tools
  • Strong understanding of networking, identity, and security implementation
  • Experience implementing solutions in regulated or compliance-driven environments (CMMC, NIST, etc.)
  • Experience building and integrating CI/CD pipelines for infrastructure
  • Strong scripting or programming skills (Python, Bash, or similar)
  • Proven ability to take solutions from design through implementation and operation

Preferred Qualifications
  • Experience in hybrid environments (on-prem + cloud)
  • Familiarity with DevOps and platform engineering operating models
  • Experience implementing zero trust or modern security architectures
  • Experience integrating infrastructure platforms with enterprise systems (e.g., identity providers, ITSM, monitoring)
  • Exposure to container platforms and Kubernetes

Core Competencies
  • Systems thinking and platform design mindset
  • Ability to balance long-term architecture with practical delivery
  • Strong written and verbal executive communication
  • Player-coach mentality: willing to design and build
  • High ownership and bias for automation

#LI-JW2
Ralliant Corporation Overview
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.
Pay Range
The salary range for this position (in local currency) is 104300.00-193700.00
Is this role subject to ITAR?
The essential duties of this position require adherence to U.S. Government export control regulations. Accordingly, candidates must either be U.S. Persons (i.e., U.S. citizens, U.S. lawful permanent residents, or protected individuals as defined by 8 U.S.C. 1324b(a)(3)) or be prepared to collaborate with the company in securing the necessary U.S. government export authorizations. While the company encourages all interested applicants to apply, please be aware that ongoing employment is dependent upon obtaining the appropriate government export authorizations.

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