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Itsm Engineer Jobs in Oregon (NOW HIRING)

Flexential Corp.

Principal Platform Engineer

OR · On-site +1

Build and integrate ITSM capabilities for various platforms e.g automated incident creation, CI ... Represent platform engineering in cross-functional architecture reviews and executive-level program ...

Columbia

Sr. Infrastructure Engineer

Portland, OR · On-site

$115K - $156K/yr

Familiar with IT Service Management (ITSM / ITIL), operations maturity, and enabling service teams * A proactive, self-directed engineer who thrives in a dynamic, global environment * An analytical ...

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/wk

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Zones LLC.

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

Zones

Desktop Support Engineer

Portland, OR · On-site

$20 - $25/hr

Aligned with enterprise desktop engineering standards, this role supports modern endpoint management, security practices, and ITSM-driven service delivery. What you will do as the Desktop Engineer:

RecruitTalent LLC.

ServiceNow Developer

Redmond, OR · On-site

$60 - $70/hr

The ideal candidate will have at least 5 years of relevant experience and hold certifications in Certified Application Developer (CAD) and ITAM, or ITSM, implementation. This role requires a U.S ...

Ralliant

Principal Platform Engineer

Beaverton, OR · On-site

$104.30 - $193.70/hr

This role is ideal for engineers who prefer building and solving complex problems over producing ... ITSM, monitoring) * Exposure to container platforms and Kubernetes Core Competencies * Systems ...

SAIC

Deskside support Engineer

Salem, OR

Engineering and Sciences Subcategory: Field Technician Schedule: Full-Time Shift: Day Job Travel ... Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem ...

SAIC

Deskside support Engineer

Salem, OR · On-site

Engineering and Sciences Subcategory: Field Technician Schedule: Full-Time Shift: Day Job Travel ... Familiarity with Remedy and Service Now a plus; provide updates in ITSM system to document problem ...

Ralliant

Principal Platform Engineer

Beaverton, OR · On-site +1

This role is ideal for engineers who prefer building and solving complex problems over producing ... ITSM, monitoring) * Exposure to container platforms and Kubernetes Core Competencies * Systems ...

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All JobsItsm Engineer JobsItsm Engineer Jobs in Oregon

Itsm Engineer information

See Oregon salary details

$39.1K

$92.2K

$144.3K

How much do itsm engineer jobs pay per year?

As of Aug 26, 2026, the average yearly pay for itsm engineer in Oregon is $92,216.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,900.00 and $103,100.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What are popular job titles related to Itsm Engineer jobs in Oregon?

For Itsm Engineer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Itsm Engineer jobs in Oregon look for?

The top searched job categories for Itsm Engineer jobs in Oregon are:

What cities in Oregon are hiring for Itsm Engineer jobs?

Cities in Oregon with the most Itsm Engineer job openings:

Itsm Engineer jobs near you
Infographic showing various Itsm Engineer job openings in Oregon as of June 2026, with employment types broken down into 97% Full Time, and 3% Contract. Highlights an 78% Physical, 6% Hybrid, and 16% Remote job distribution, with an average salary of $92,216 per year, or $44.3 per hour.

Big Data Engineer

Portland, OR • On-site

Avani Technology Solutions, Inc.
IT Services • 201 - 500 employees
Learn more about Avani Technology Solutions, Inc.external

$58.75 - $77.50/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Description
• Runtime Infrastructure : Docker, Kubernetes, Lambdas
• Storage Systems : DynamoDB, MongoDB, Redis, Hadoop, Memcached
• Messaging : Kafka, Rsyslog, Logstash, Splunk
• Programming/Scripting : Java / Jetty, Python, Scala, PowerShell, C#, Bash
• Build Tools/Repositories : Jenkins, Artifactory
• Web Services Framework: Django, Flask
• API Framework: Gunicorn
5+ years of relevant experience focused on Support Engineering, TechOps, DevOps, systems administration, application development, build, release and deployment
• Experience deploying systems with Kubernets, Docker, or Azure Containers
• Automation experience with ScienceLogic or Ansible
• Some experience with monitoring and anomaly detection systems
• Hands-on experience on monitoring tools such as New Relic, Splunk, SignalFx, Solarwinds, etc.
• Well versed with ITIL concepts (Event, Incident, Knowledge, Change, Problem Management)
• Familiarity with Chatbots such as Slackbot
• End user knowledge on ITSM tools such as ServiceNow
Thanks
Arjun
arjun.d@avanitechsolutions.com

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