ZipRecruiter

Log In

1

Itsm Engineer Jobs in Florida (NOW HIRING)

RIT Solutions, Inc.

DevOps Lead

Tampa, FL · On-site

$49.75 - $68.25/hr

Job Summary : RIT Solutions, Inc. is seeking a DevOps Lead to drive the maturation of DevOps ... ITSM tools like ServiceNow) to support IT workflows. • Insurance industry experience is a plus ...

Venatôre LLC

ServiceNow Systems Engineer

Tampa, FL · On-site

Preferred Qualifications ServiceNow ITSM Implementer certification. Experience applying best-practice engineering methodologies. Demonstrated knowledge of Incident, Problem, Change, Knowledge ...

Venatore Llc

ServiceNow Systems Engineer

Tampa, FL · On-site

ServiceNow ITSM Implementer certification. * Experience applying best-practice engineering ... methodologies. * Demonstrated knowledge of Incident, Problem, Change, Knowledge Management, and ...

DTCC

Network Operations Engineer

Tampa, FL · Hybrid

Responsibilities span across all ITSM areas (Incident, Problem, Change, and Service Delivery). It ... It requires collaboration between operations, engineering, and architecture to maintain existing ...

Vichara

Atlassian Engineer

Panama City, FL · On-site

Support Agile, ITSM, and business process workflows across multiple departments. Jira Service ... Bachelor's degree in information technology, Computer Science, Engineering, or related field, or ...

DTCC

Network Operations Engineer

Tampa, FL · On-site

Responsibilities span across all ITSM areas (Incident, Problem, Change, and Service Delivery). It ... It requires collaboration between operations, engineering, and architecture to maintain existing ...

Five Rivers IT, Inc

Process Manager

Fort Lauderdale, FL · On-site

... ITSM process areas (Incident, Problem, Change, Request, and Asset Management) within ServiceNow, ensuring alignment with ITIL best practices. * Partner with infrastructure and network engineering ...

Vichara

Atlassian Engineer

Panama City, FL · On-site

Support Agile, ITSM, and business process workflows across multiple departments. Jira Service ... Bachelor's degree in information technology, Computer Science, Engineering, or related field, or ...

Vichara

Atlassian Engineer

Panama City, FL · On-site

Support Agile, ITSM, and business process workflows across multiple departments. Jira Service ... Bachelor's degree in information technology, Computer Science, Engineering, or related field, or ...

RIT Solutions, Inc.

Azure Cloud Engineer

Tampa, FL · On-site

$52.75 - $70.50/hr

... ITSM) best practices • API integration with ServiceNow Event Management Company : Jobdiva Job Portal: Recruitment (contingency search and campus selection). Founded in 2019, the company is ...

Park National Bank

ServiceNow Developer

Miramar, FL · Hybrid

$49.25 - $67.75/hr

... ITSM, CSM, ITOM, SPM, and FSO, following platform best practices and governance standards ... Support and guide junior developers through knowledge sharing and code review participation.

Park National Bank

ServiceNow Developer

Orlando, FL · Hybrid

$50.25 - $69.25/hr

... ITSM, CSM, ITOM, SPM, and FSO, following platform best practices and governance standards ... Support and guide junior developers through knowledge sharing and code review participation.

previous page

Showing results 41-60

All JobsItsm Engineer JobsItsm Engineer Jobs in Florida

Itsm Engineer information

See Florida salary details

$27.6K

$65.2K

$102K

How much do itsm engineer jobs pay per year?

As of Sep 12, 2026, the average yearly pay for itsm engineer in Florida is $65,178.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $72,900.00 per year, depending on experience, location, and employer.

What is an ITSM engineer?

ITSM Engineers are professionals who specialize in implementing, managing, and optimizing IT Service Management (ITSM) frameworks and tools within organizations. They ensure that IT services align with business needs by designing workflows, automating processes, and supporting ITSM platforms like ServiceNow, BMC Remedy, or Cherwell. Their responsibilities often include configuring service catalogs, managing incidents and requests, and improving service delivery through best practices based on ITIL or other standards. These engineers play a key role in maintaining high service quality and efficient IT operations.

What skills and qualifications are needed to thrive as an ITSM engineer?

To thrive as an ITSM Engineer, you need a strong background in IT service management frameworks (such as ITIL), process optimization, and incident/problem management, often supported by a degree in IT or related certifications. Familiarity with ITSM platforms like ServiceNow, BMC Remedy, or Jira Service Management, as well as ITIL certification, is commonly required. Excellent communication, analytical thinking, and customer service skills help you collaborate effectively and address stakeholder needs. These abilities ensure efficient IT service delivery, continuous improvement, and alignment of IT services with business objectives.

How does an ITSM engineer typically collaborate with other IT teams to resolve incidents and implement changes?

An ITSM Engineer works closely with various IT teams, such as network, security, and application support, to ensure smooth incident resolution and effective change management. They often coordinate communication between stakeholders, facilitate root cause analysis meetings, and document processes to maintain compliance with ITIL standards. Collaboration tools and regular stand-ups are common, helping the ITSM Engineer bridge gaps between technical teams and business units to ensure services meet organizational needs.

What is the difference between Itsm Engineer vs Service Desk Analyst?

AspectItsm EngineerService Desk Analyst
CertificationsITIL, Service Management certificationsITIL, Service Desk certifications often preferred
Work EnvironmentIT departments, technical teams, enterprise environmentsHelp desk, support centers, customer service settings
ResponsibilitiesDesigning, implementing, and managing ITSM processesHandling user tickets, troubleshooting, providing first-line support
Industry UsageIT service providers, large organizationsAny organization with IT support needs

While both roles involve IT support and require ITIL knowledge, an Itsm Engineer focuses on designing and managing ITSM processes, whereas a Service Desk Analyst primarily handles user support and issue resolution. The Itsm Engineer's role is more technical and process-oriented, while the Service Desk Analyst provides frontline support to end-users.

What are popular job titles related to Itsm Engineer jobs in Florida?

For Itsm Engineer jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Itsm Engineer jobs in Florida look for?

The top searched job categories for Itsm Engineer jobs in Florida are:

What cities in Florida are hiring for Itsm Engineer jobs?

Cities in Florida with the most Itsm Engineer job openings:

Itsm Engineer jobs near you
Infographic showing various Itsm Engineer job openings in Florida as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $65,178 per year, or $31.3 per hour.

DevOps Lead

Tampa, FL • On-site

RIT Solutions, Inc.
Recruiting and Staffing Services • 201 - 500 employees
Learn more about RIT Solutions, Inc.external

$49.75 - $68.25/hr

Full-time

Re-posted 7 days ago

Job description

Job Summary:
RIT Solutions, Inc. is seeking a DevOps Lead to drive the maturation of DevOps practices within the organization. This role involves setting the foundation for modern CI/CD, automation, and infrastructure best practices, while working closely with senior leadership and engineering teams.
Responsibilities:
• Setting the foundation for modern CI/CD, automation, and infrastructure best practices.
• Executing DevOps roadmap, automating CI/CD processes, and managing infrastructure at the enterprise level.
• Acting as a bridge between technical teams and senior leadership, providing clear communication and guidance on DevOps initiatives.
• Supporting and guiding offshore junior/mid-level team members.
Qualifications:
Required:
• 8-10 years of enterprise-level DevOps experience with a focus on process optimization, automation, and CI/CD pipelines.
• Proficiency in Azure DevOps, TeamCity, Bitbucket, Azure Pipelines for CI/CD management.
• Strong experience with Terraform and Ansible for infrastructure as code (IaC) and automation.
• Hands-on experience with monitoring and incident management tools (Datadog, LogicMonitor, PagerDuty preferred)
• Strong business acumen and communication skills to articulate DevOps strategies and technical concepts to senior leadership and business teams.
Preferred:
• Familiarity with SnapLogic for API management and integration.
• Knowledge of FreshService (or other ITSM tools like ServiceNow) to support IT workflows.
• Insurance industry experience is a plus but not required.
• Multi-platform experience in .NET and Java environments.
Company:
Jobdiva Job Portal: https://www1.jobdiva.com/candidates/myjobs/searchjobsdone.jsp?a=xbjdnwgjodtga1y1im2g881fkkeiwd0775lbvq8yqgps8vb2q36w2vj1ga6xxork&compid=-1 Recruitment (contingency search and campus selection). Founded in 2019, the company is headquartered in Arlington, USA, with a team of 201-500 employees. The company is currently Growth Stage.

Apply